Matt Otis | Page 3

The overall experience I had was horrible from wait times to customer service my sealesman Brandon was excellent to customer service my sealesman Brandon was excellent More

by devin.cooper Verified Customer Verified Customer

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Bad service, bad customer service. Repugnant service advisors and service manager. not responsible for their actions, broke down my truck and didn’t fix it, I had to pay for them to fi Repugnant service advisors and service manager. not responsible for their actions, broke down my truck and didn’t fix it, I had to pay for them to fix it after they broke it. More

by javi001 Verified Customer Verified Customer

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The guys always take great care of me. Dropped off at the last minute, I was offered a rental. Asked for a couple extra things done and they did it quickly. Always happy with the service I Dropped off at the last minute, I was offered a rental. Asked for a couple extra things done and they did it quickly. Always happy with the service I receive More

by CLIFFSINON Verified Customer Verified Customer

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I schedule an appointment for you guys to diagnose and fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done fix a problem with the pneumatic lift system. I dropped it off and left it with you for a week while I was out of town. When I got back, you had done nothing except change the oil and rotate the tires. Totally inexcusable. I felt blown off. This is the second time that I brought the car to you with that problem. The first time you couldn’t get to it either. I will never come back! Nice people but terrible service! More

by rfreeman8 Verified Customer Verified Customer

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They are definitely scam artist,, they don’t care about the customers at all.. only wanna sale a car the customers at all.. only wanna sale a car More

by JAMALLCOBBS Verified Customer Verified Customer

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I needed the work van diagnosed to determine whether or not to repair or replace. Spoke to Matt on the phone said he would have a diagnostic on the van and contact me with their findings. He did just that, not to repair or replace. Spoke to Matt on the phone said he would have a diagnostic on the van and contact me with their findings. He did just that, courteous and professional service. Thanks Matt More

by janthony_3266 Verified Customer Verified Customer

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I took my jeep in for a oil change and tire rotation and seven hours later it hadn't moved. I bought my jeep there and I would not recommend this company to any one. They are rude, incompetent and poorly ma seven hours later it hadn't moved. I bought my jeep there and I would not recommend this company to any one. They are rude, incompetent and poorly managed. Stay away. More

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Service was good and relaxing got to view the different new cars including the jailbreak hellcat while I was there pretty much. new cars including the jailbreak hellcat while I was there pretty much. More

by ryeshadbradford Verified Customer Verified Customer

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The service dept was unethical. Continously lying to me about my car. Terrible experience and I would not refer. I believe only concerned about money and not the customer. I did no Continously lying to me about my car. Terrible experience and I would not refer. I believe only concerned about money and not the customer. I did not feel valued as a customer. More

by atiya612 Verified Customer Verified Customer

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It’s always a pleasure to deal with the service personnel at Hendrick ram, they are very polite and the whole process couldn’t be easier at Hendrick ram, they are very polite and the whole process couldn’t be easier More

by DORSEY.SEAN Verified Customer Verified Customer

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