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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
355 Reviews

Dealership Experience

7 yrs, 9 mos

Languages Spoken

English English

4.7

355 Reviews

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355 Reviews of Melissa Tyler

January 11, 2026

Dealership Rating
Employee Rating

Terrific dealership. Judy Deems was wonderful in making sure we/our car was ready for our trip. We had a very tight schedule with a sudden service need. More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jan 12, 2026

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad we could help get your car ready in time for your trip, especially on such a tight schedule. Judy Deems will be thrilled to hear your kind words. We truly appreciate your trust and wish you safe and happy travels!

January 05, 2026

Dealership Rating
Employee Rating

Lauren has been great always. Mechanic great also, talked to us in person. Thank you More

by mroczek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so happy to hear that Lauren consistently provides great service and that our mechanic took the time to speak with you personally. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again at DCH Wappingers Falls Toyota!

January 05, 2026

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Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 01, 2026

Dealership Rating
Employee Rating

Service is good. But parts are very expensive. And its a long wait to get your car serviced. More

by JUDYANDRICHJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jan 02, 2026

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad to hear you found the service good, and we understand your concerns about parts pricing and wait times. Your comments are important to us and will be shared with our team as we continue working to improve the overall experience. We appreciate you taking the time to let us know.

December 31, 2025

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Employee Rating

Amazing service my car was done is a fast and professional way looking fordward to my next service visit More

by TAVAREZNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Jan 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your service was fast and professional. We appreciate your trust and look forward to seeing you at your next visit!

December 26, 2025

Dealership Rating
Employee Rating

Great customer service and helped out alot. thank you to the team. Especially Josh, and Avi More

by HARNEET172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Jason Gasiunas, Mathew Rivera, Joshua Johns, Judy Deems, Lauren Fusaro

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Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that our team provided great service and were able to help. Josh and Avi will be thrilled to hear your kind words. We truly appreciate your trust and support!

October 19, 2025

Dealership Rating
Employee Rating

They are very friendly and honest also explain everything in detail I would recommend them thank for being so friendly. More

by kdimassimo34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Andrew Bartko, Judy Deems, Lauren Fusaro

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Oct 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that our team was friendly, honest, and thorough in explaining everything. We truly appreciate your recommendation and kind words!

October 09, 2025

Dealership Rating
Employee Rating

Great place for service. Every one in the service department is great to deal with. More

by ahm.spitfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Oct 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're glad to hear you had a great experience with our service team. We truly appreciate your support and look forward to seeing you again!

October 03, 2025

Dealership Rating
Employee Rating

Everyone was courteous and professional! Truck was completed when promised.i really liked the video and updates as my truck was being inspected. Highly recommend! Good job guys and girls!!! More

by David.Lazorischak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Lauren Fusaro

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Oct 03, 2025

DCH Wappingers Falls Toyota responded

David, thank you for your wonderful feedback! We’re delighted to hear that our team was courteous and professional, and that your truck was completed as promised. It’s great to know you appreciated the video updates during the inspection. We truly value your recommendation—thanks so much!

October 01, 2025

Dealership Rating
Employee Rating

Excellent dealership loved my sales consultant and Emily Castro and love my new Toyota cambry More

by shushu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan , Emily Castro and Angel

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Oct 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're so glad you had a great experience with Emily and that you love your new Toyota Camry. Enjoy every mile, and thank you for choosing us!

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