Welcoming, not overbearing, kind, professional, clean,
patient, adaptable , highly recommend, friendly, comforting, accommodating , nice, sincere
patient, adaptable , highly recommend, friendly, comforting, accommodating , nice, sincere
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by Criscassi
Verified Customer
Verified Customer
Nov 06, 2024 -
Jackson Acura responded
Thank you for sharing such a thoughtful and positive review! We’re thrilled to hear that our team provided a welcoming, professional, and friendly environment that made your visit comfortable. We strive to adapt to each customer’s needs and create a space where everyone feels valued and at ease. Your recommendation truly means a lot to us, and we look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
I and my family spent great time here and they are very
friendly and professional.
friendly and professional.
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by hiroharu_japan
Verified Customer
Verified Customer
Oct 30, 2024 -
Jackson Acura responded
Thank you for your fantastic 5-star review! We're delighted to hear that you and your family had such a great time with us. Our team takes pride in providing a friendly and professional experience for all our customers. Your satisfaction truly means a lot to us, and we look forward to welcoming you back for your next visit!
Warm Regards,
Jackson Acura Team
Reggie & Michael were great to deal with.
We just completed our second car purchase from them. In a word easy to deal with.
We just completed our second car purchase from them. In a word easy to deal with.
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by danwoodley
Verified Customer
Verified Customer
Sep 24, 2024 -
Jackson Acura responded
Thank you for your feedback! We're delighted to hear that Reggie and Michael made your car buying experience easy and enjoyable for your second purchase. At Jackson Acura, we prioritize providing a seamless and supportive environment for our customers so they can find their perfect fit. Your trust and loyalty truly mean a lot to us.
If you need anything else or have any questions, please don’t hesitate to reach out. We look forward to assisting you again in the future - Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Great car buying experience!
Sales agent and manager were both very helpful. Will be recommending to friends and family!
Sales agent and manager were both very helpful. Will be recommending to friends and family!
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by SHIRISH_SSS
Verified Customer
Verified Customer
Other Employees Tagged:
Anzor Binali
Sep 03, 2024 -
Jackson Acura responded
Thank you for your positive feedback! We’re thrilled to hear that you had a great car buying experience with us. It's wonderful to know that our sales agent and manager were able to assist you effectively. At Jackson Acura, we are committed to creating a welcoming and transparent environment for all our customers so they can find their perfect fit.
We truly appreciate your willingness to recommend us to your friends and family, and we look forward to serving you in the future. If you need any further assistance or have any questions, please don’t hesitate to reach out. Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
I worked on the deal with Byron Womack and Joey.
It was very painless, professional, and timely. No surprises and everything was as expected. One of the better dealer experiences I’ve had in a while
It was very painless, professional, and timely. No surprises and everything was as expected. One of the better dealer experiences I’ve had in a while.
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by demanchef
Verified Customer
Verified Customer
Aug 22, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We're delighted to hear that Byron and Joey made your deal process smooth, professional, and straightforward. It's our goal to ensure that every step of your experience is as seamless and transparent as possible, and we're thrilled that we achieved that for you.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to the opportunity to serve you again in the future - Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Michael took me to see Joey, so my experience with him is
minimal.
Joey hasn't processed my refund and I am irritated with him. He reminds me of the classic sales person. He was happy when I was purchasi
minimal.
Joey hasn't processed my refund and I am irritated with him. He reminds me of the classic sales person. He was happy when I was purchasing but now that I want to return a warranty that he said I could return. He has turned into a jerk who doesn't seem to have time to update me on the status.
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by patricej290
Verified Customer
Verified Customer
Sep 03, 2024 -
Jackson Acura responded
Thank you for taking the time to share your feedback. I apologize for the delay in responding and for the issues you encountered. And I’m sorry to learn about the issues you experienced with the refund process and the lack of communication from Joey.
At Jackson Acura, we strive for transparency and excellent customer service at every stage of the buying process, and it's clear that we didn’t meet those standards in this case. I apologize for the frustration and irritation this has caused you.
We appreciate your overall positive rating but would like to address your concerns directly to resolve any remaining issues. Please contact us so we can ensure that this matter is handled promptly and to your satisfaction. We'd appreciate the chance to earn and maintain your trust and business.
Thank you very much for your feedback and for giving us the opportunity to improve.
Warm Regards,
Jackson Acura Team
I found a vehicle on carfax and sent an inquiry.
I immediately got a call from
Chege, an associate at the dealership. He is such a kind and professional guy!!!! He was VERY helpful during the proce
I immediately got a call from
Chege, an associate at the dealership. He is such a kind and professional guy!!!! He was VERY helpful during the process of purchasing the car. They worked with me, answered questions, and was very patient. Chege is very knowledgeable and gave me advice before purchasing the car. He sat with me and we went over options,
Also pros and cons. I drove off the lot a couple days later in my new car! I just want to say that I’ve owned 6 cars and this is the first dealership I’ve been to that actually wasn’t trying to just sell me a car, run my
Credit, and get me locked into a vehicle. The dealer’s prices are fair, the used cars are well inspected and taken care of. Thank you to everyone that helped me drive off the lot! I HIGHLY recommend asking for Chege, aka CM. He will get you into a car and make you feel comfortable and not pressured during the process.
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by Kalah
Jul 29, 2024 -
Jackson Acura responded
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Chege provided such exceptional service during your car purchase. It's fantastic to know that he was kind, professional, and very helpful throughout the process. We strive to make every customer's experience as comfortable and pressure-free as possible, and we're glad to hear that this was reflected in your visit. Your recommendation truly means a lot to us.
If you need any further assistance or have additional feedback, please don't hesitate to reach out. Enjoy your new car, and we look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Everyone I worked with at Jackson was top notch!
It's the reason I drove 45 mins past two other Acura dealerships to do business with Jackson Acura.
Sergei was awesome to work with and highly rec
It's the reason I drove 45 mins past two other Acura dealerships to do business with Jackson Acura.
Sergei was awesome to work with and highly recommend him to anyone else interested in purchasing a vehicle.
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by mpittard
Verified Customer
Verified Customer
Jul 31, 2024 -
Jackson Acura responded
Thank you for your fantastic feedback! We’re delighted to hear that your experience with our team, especially Sergei, was exceptional. It means a lot to us that you chose to drive 45 minutes past other dealerships to do business with Jackson Acura. Our goal is to provide top-notch service and make every visit as seamless as possible. We truly appreciate your recommendation and are grateful for your trust and loyalty. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to welcoming you back!
Warm Regards,
Jackson Acura Team
Nobody better than the team at Acura.
You won’t waste time trying to negotiate they give you the best price. I know I have delt with dealers for over 30 years they are the best hands
You won’t waste time trying to negotiate they give you the best price. I know I have delt with dealers for over 30 years they are the best hands
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by danieljdelaney
Verified Customer
Verified Customer
Jun 06, 2024 -
Jackson Acura responded
We're truly honored to receive your glowing review! Thank you for your kind words and for choosing Jackson Acura. Providing our customers with a hassle-free and transparent experience is always our goal, and we're thrilled to hear that you appreciate our straightforward pricing approach. Our team takes great pride in delivering exceptional service, and your feedback reaffirms that we're on the right track. We're grateful for your loyalty over the years, and we look forward to continuing to serve you for many more to come.
If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We truly appreciate your support and look forward to welcoming you back in the future!
Warm Regards,
Jackson Acura Team
Excellent customer service, very responsive, stress free
experience, offered me excellent offer for my trade in,I highly recommend them,this is my second purchase from. Jackson Acura.
I felt that I was off
experience, offered me excellent offer for my trade in,I highly recommend them,this is my second purchase from. Jackson Acura.
I felt that I was offered a very good deL.
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by HG
Verified Customer
Verified Customer
May 25, 2024 -
Jackson Acura responded
Thank you for your wonderful review! We're delighted to hear that you have had excellent, stress-free experiences with us and have found our customer service to be very responsive. And it's fantastic to know that you were pleased with the trade-in offer. At Jackson Acura, we are committed to providing exceptional service, transparency, and value to all our customers. Your recommendation and loyalty truly mean a lot to us, and we're thrilled to have you as a repeat customer.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
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