I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
31 yrs, 11 mos
Industry Experience
37 yrs, 10 mos
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
881 Reviews
Write a Review881 Reviews of Mike Brandvold
August 29, 2022
As always great service and follow-up. I have been going to Klaben for years and Joe is great to work with. I have been going to Klaben for years and Joe is great to work with. More
Other Employees Tagged: Joe French
August 19, 2022
Amazing experience! Bo is top-notch and genuinely cared about every detail! Bravo Klaben Ford. I will be back for every future vehicle. Denise in finance was the best as Bo is top-notch and genuinely cared about every detail! Bravo Klaben Ford. I will be back for every future vehicle. Denise in finance was the best as well. All around best dealer experience I’ve ever had! More
Other Employees Tagged: Tyler Schultz, Bo Stewart , Denise Miller
August 16, 2022
Mike was a blessing! !! He helped with everything on my warranty and I left with paperwork showing what was done and next time to come in !! He helped with everything on my warranty and I left with paperwork showing what was done and next time to come in More
Other Employees Tagged: Michael Van Hoose , Mike the service manager is who I was looking for!
August 13, 2022
I can't say enough about the great customer service I received from Mona at Klaben Fords service department. She went above and beyond my expectations. My Escape had a recall on the engine block. Kn received from Mona at Klaben Fords service department. She went above and beyond my expectations. My Escape had a recall on the engine block. Knowing I had 2 back to back trips I was about to take, Mona worked extra hard to secure me another Escape to drive, as my loaner, for my first trip so I would feel comfortable driving long distance with a vehicle I was familiar with. Her hands were tied by Ford itself as she had to wait on them to give approval to move forward with the 2nd part of the recall. I was extremely frustrated by this, as time was running out on it being completed for my 2nd trip, but she was very gracious and patient with me as we worked thru the process. She kept me informed every day on the status of my vehicle. Way to go Mona and Klaben Ford for having great employees that really care about their customers!! Appreciate everything Mona did to get it done in time for me to take it on my 2nd trip! She deserves more than a 5 star rating, but that's as high as this goes. Thank you again! More
Other Employees Tagged: Mona Crooks
August 05, 2022
They did an amazing job in and out in no time Joe was very thoughtful and knew I was busy at my job he actually called me to remind me a second time to not forget to pick my car up very thoughtful and knew I was busy at my job he actually called me to remind me a second time to not forget to pick my car up More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian, Tyler Schultz