Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln
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Mike Brandvold | Page 27

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
866 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

31 yrs, 10 mos

Industry Experience

37 yrs, 9 mos

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

5.0

866 Reviews

Write a Review

866 Reviews of Mike Brandvold

August 05, 2021

Dealership Rating
Employee Rating

This was a warranty repair and we were treated extremely well. Mike went above and beyond in taking care of everything including making sure we had a loaner vehicle. An all around incredible experience. More

by ems7303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2021

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2021

Dealership Rating
Employee Rating

The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles. More

by IMSANDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

July 27, 2021

Dealership Rating
Employee Rating

I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. More

by Beva
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Tom Alcorn, Christine Klaben , Dave Mott

July 25, 2021

Dealership Rating
Employee Rating

As usual, I was met by the service advisor promptly and checked in without any undue pressure. Service was completed as requested and I was on my way. More

by parvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pritchett

Jul 26, 2021

Klaben Ford Lincoln responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2021

Dealership Rating
Employee Rating

I have been a customer for years and have always been treated with courteous and professional staff from sales to service. I will keep coming back for this reason. Keep up the good work! More

by evanovich, john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 23, 2021

Dealership Rating
Employee Rating

Like all the people, all phases, but it takes to long for the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long! More

by JerryC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 13, 2021

Dealership Rating
Employee Rating

It seems like everytime I visit the dealership an improvement has been made. This time the entrance to the service department has been made easier to maneuver. Along with the efficiency and friendlin More

by SANDYOHIO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2021

Dealership Rating
Employee Rating

Wow all I can say is wow. These guys at Klaben are the best. Needed a few things done plus my oil change. Mike Brandvold is the g.o.a.t I had some nasty stuff on my chrome wheels what actually was happeni More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Chris Fritz , Eric Chapman, Cody

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2021

Dealership Rating
Employee Rating

Mike is always helpful in explaining the necessary details of my service. I appreciate that he also keeps me updated on what I may want to focus on for my next service appointment. Always a great ex More

by KALUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 05, 2021

Dealership Rating
Employee Rating

From making the appointment to service was a refreshing experience good people doing a great job Work well executed with professional service all explained so my wife had a clear understanding of the pro More

by COUNTRY1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We hope to be of service to you again! Take care!

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