Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln
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Mike Brandvold | Page 28

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
871 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

31 yrs, 10 mos

Industry Experience

37 yrs, 9 mos

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

5.0

871 Reviews

Write a Review

871 Reviews of Mike Brandvold

July 23, 2021

Dealership Rating
Employee Rating

Like all the people, all phases, but it takes to long for the process to conclude. We had appointment to close deal after deciding on a car 2 days before and it still took 2 hours, 1:45 to 3:45. Way to long! More

by JerryC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 13, 2021

Dealership Rating
Employee Rating

It seems like everytime I visit the dealership an improvement has been made. This time the entrance to the service department has been made easier to maneuver. Along with the efficiency and friendlin More

by SANDYOHIO46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2021

Dealership Rating
Employee Rating

Wow all I can say is wow. These guys at Klaben are the best. Needed a few things done plus my oil change. Mike Brandvold is the g.o.a.t I had some nasty stuff on my chrome wheels what actually was happeni More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Chris Fritz , Eric Chapman, Cody

Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2021

Dealership Rating
Employee Rating

Mike is always helpful in explaining the necessary details of my service. I appreciate that he also keeps me updated on what I may want to focus on for my next service appointment. Always a great ex More

by KALUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 05, 2021

Dealership Rating
Employee Rating

From making the appointment to service was a refreshing experience good people doing a great job Work well executed with professional service all explained so my wife had a clear understanding of the pro More

by COUNTRY1025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2021

Klaben Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. We hope to be of service to you again! Take care!

June 26, 2021

Dealership Rating
Employee Rating

People are what make a business a success. From top to bottom the best service department I have ever experienced. Will not be going anywhere else. More

by mschul18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 16, 2021

Dealership Rating
Employee Rating

We have been Klaben customers for many years. Rich Klaben runs an excellent dealership and has the highest quality of professional employees working in the dealership. We have purchased many new vehicles fro More

by Pete Campanizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 16, 2021

Dealership Rating
Employee Rating

I WAS NOT IMPRESSED WITH MIKE , THE SALEMAN; WHOM I WORKED WITH TO BUY THE CAR. HE WOULD NOT RETURN MY PHONE CALLS. I ENJOYED TOM ALCORN AND MIKE BRANDVOLD, THEY WERE GREAT! TOM DROVE MY CAR TO SEE W More

by redfielj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

June 08, 2021

Dealership Rating
Employee Rating

Great service department. Mike worked me into the schedule so I was able to get my vehicle serviced. He took the time to explain everything, looked for ways to save me money and took good care of me. More

by dturnbull66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 08, 2021

Dealership Rating
Employee Rating

Mike is great to work with! Provided precise information regarding my Navigator service requirements and recommendations. Vehicle was ready as scheduled without any surprises Nice job! More

by ZACK1852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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