Mike Cooney | Page 39
Sales & Leasing Consultant
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I have a long history when it comes to customer service. My family was in the marine industry until we sold the family business in 2002. I then came to Klaben and continue to deliver the same level of "family style" customer service! I have been married for 35 years to Rhonda, who also works at Klaben, and we have a daughter. I am a very active member of the community. When I’m not at work we are out enjoying car cruise ins and car shows.I enjoy spending time with my family or riding my Harley with my wife. 330-673-3139
Read moreDealership Experience
22 yrs, 2 mos
Industry Experience
42 yrs
718 Reviews
Write a Review718 Reviews of Mike Cooney
July 21, 2018
Exceptional Customer Satisfaction For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. For a stress free car buying experience stop in Klaben’s. I was involved in an accident (driver ran into me) and my car sustained considerable damage. The Klaben team had previously serviced and repaired my car and I knew I could depend on them. Richard and Artie assessed the situation, patiently explained my options, worked with the insurance company and eliminated a stressful situation. I settled on a new car and the price was more than fair. Everyone from the collision center, sales, finance and management could not have been more helpful and ensure that I made the best decision for me. Richard’s team puts the customer first. If you are looking for an exceptional car buying experience, stop in Klaben’s - you won’t be disappointed! More
Other Employees Tagged: Artie Gissinger, Richard Klaben, Christine Klaben , Doug Carter
July 03, 2018
Great experience as usual We have purchased many cars from Klaben and Mike Cooney over the years . It has always been a good experience. This time we were in and out in no tim We have purchased many cars from Klaben and Mike Cooney over the years . It has always been a good experience. This time we were in and out in no time . Thanks to Mike . More
Other Employees Tagged: Mona Crooks , Kyle Sott
June 26, 2018
I was in for an oil change I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can I love my service writer Mona, and my salesman Michael Cooney they both take very good care of me. I love klaben ford Lincoln. I refer anyone I can to them. More
Other Employees Tagged: Mona Crooks, Joe French, Christine Klaben
June 25, 2018
Mike Cooney is the best. Mike Cooney and the whole klaben group are simply the BEST! They took care a really bad day and made sure we got what we wanted and made sure everyth Mike Cooney and the whole klaben group are simply the BEST! They took care a really bad day and made sure we got what we wanted and made sure everything was perfect. Thank you for everything. I have told everyone to go there first. You will not be disappointed! More
Other Employees Tagged: Christine Klaben , Dave Mott, Brandon Pritchett
June 25, 2018
Excellent customer service I had an excellent, "pain" free buying experience. Mike and his staff were very accommodating. They brought the car to my house with the paperwork no I had an excellent, "pain" free buying experience. Mike and his staff were very accommodating. They brought the car to my house with the paperwork no questions asked. I have found the dealership I will be doing business from now on. I will also be referring ALL my family and friends there to!!! Thanks Klaben!!!! More
June 15, 2018
Just Me and My Dealer Car dealerships/service departments sometimes get a bad rap. Those who are loud and negative get all the space while those of us who are satisfied nev Car dealerships/service departments sometimes get a bad rap. Those who are loud and negative get all the space while those of us who are satisfied never think to say anything. Well, I would like to thank Klaben Ford for all the service and personal help I have gotten. I have my new Lincoln because my salesman thought of me and knew it would be a good match for me. The service department has always taken care of my vehicles to my total satisfaction. This dealership is my car family. Thanks to all of you. More
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Jennifer Bowen
June 14, 2018
Excellent customer service The customer service, and assistance that I received compared to other dealerships was quite exceptional. Mike and James were very easy to work with, The customer service, and assistance that I received compared to other dealerships was quite exceptional. Mike and James were very easy to work with, and very accommodating. I will definitely recommend friends and family to them. More
Other Employees Tagged: Sean Bradford , James Stickler
June 01, 2018
a Great Experience Our entire experience was wonderful. Our salesperson Mike Cooney was knowledgeable and answered all questions. Leasing was the best option for us and Our entire experience was wonderful. Our salesperson Mike Cooney was knowledgeable and answered all questions. Leasing was the best option for us and Mike helped us through it all. Christine in the finance end was superb. She was pleasant and efficient and again knowledgeable. Andy was helpful and helped to get us the best payment. This was greatly appreciated I would recommend Klaben to everyone More
Other Employees Tagged: Christine Klaben , Andy Bellian
May 31, 2018
Professional not Pushy Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in th Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in the future to have take care of, and explained everything in plain english (easy to understand). More
Other Employees Tagged: Mona Crooks, Kim Wolfram, Richard Klaben, Carl Bujorian, Tom Alcorn, Christine Klaben , Doug Carter
May 22, 2018
New Explorer Thank you so much for helping me get a new 2018 Ford Explorer which I luv so much her new name is old blue. Thank you Thank you so much for helping me get a new 2018 Ford Explorer which I luv so much her new name is old blue. Thank you More
Other Employees Tagged: Jennifer Bowen