Mike DeGroot

I was promised a second key fob upon purchase and have not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. not yet received it. Two days after purchase, I discovered a tear in the back leather seat. This defect was not addressed at the time of sale. I received a parking violation notice for my trade-in vehicle, indicating that the ownership transfer was not completed by your dealership. I have called multiple times regarding the key fob with no action taken or follow-up provided. I have not been assigned a consistent point of contact, and my concerns have been repeatedly passed between departments without resolution. More

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Timely and efficient. Wasn't trapped in the showroom playing pricing games. Honored $500 military discount. Wasn't trapped in the showroom playing pricing games. Honored $500 military discount. More

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Salesman Mike Degroot was very helpful and friendly. He made sure that we had all of our questions answered and showed us all the features of our truck and how to operate it. He made sure that we had all of our questions answered and showed us all the features of our truck and how to operate it. More

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Mike was not pushy at all and very noligable about the Kia me and Sally purchased. We where 60% sold on Kia walking into Dorsch but after sitting with Mike and him showing the options 60% went to 99.9% re Kia me and Sally purchased. We where 60% sold on Kia walking into Dorsch but after sitting with Mike and him showing the options 60% went to 99.9% real quick and at signing Dallas made Dorsch look even better with his knowledge of the warranty....5 stars isn't enough for Mike Detroit and Dallas More

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We really liked the attention to detail and the courtesy and respect provided by Dorsch ( and Mike our salesperson) and respect provided by Dorsch ( and Mike our salesperson) More

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The staff at Dorsch was so friendly and accommodating. Mike DeGroot did everything possible to make us happy. Great dealership to work with! Mike DeGroot did everything possible to make us happy. Great dealership to work with! More

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Service was fabulous. When I pulled in I was immediately greeted, and the lady had a mat to put down immediately into the car. She also directed me to my service tech Sam. When I pulled in I was immediately greeted, and the lady had a mat to put down immediately into the car. She also directed me to my service tech Sam. Sam was waiting for me, went over with me again what would be taken care of with my vehicle approximately how long it would take and when it would be ready, and very politely showed me where I would be able to wait while the service was being conducted. She later contacted me. There was a small issue that she resolved, wonderfully and in good time. Sam was a pleasure to work with. More

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They have always been up front and open with me. They stayed within my budget and met my expectations. They stayed within my budget and met my expectations. More

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Mike in sales & Daniel in financing were friendly and great to deal with. I would recommend Dorsch to others. great to deal with. I would recommend Dorsch to others. More

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Couldn’t be happier with our experience. Mike’s efforts and continuous follow up to provide updates and vehicle options were greatly appreciated and Dillion thoroughness on the closing sid Mike’s efforts and continuous follow up to provide updates and vehicle options were greatly appreciated and Dillion thoroughness on the closing side was seem less as well! . More

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