Mike Pierce | Page 10

It is always a pleasure dealing with someone that knows you better than you know yourself. The whole team at Big Star are very professional in every way. I want to especially thank Daisy she always knows t you better than you know yourself. The whole team at Big Star are very professional in every way. I want to especially thank Daisy she always knows the right escalade to put me in . This one is by far my favorite. This young lady knows how to treat her customers professional in every way. She will make sure you are happy before she delivers your new Cadillac. Any questions you have she has the answers to or will get them . And a special thanks to the GM MIKE PIERCE at Big Star Cadillac. He worked this deal side by side with Daisy and got it done faster and delivered to my house in Georgia in less than a week . Good job to everyone at Big Star Cadillac More

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Terrible customer service every time. So disappointing. This will be my 4th encounter with service where they just couldn’t execute the task. This dealership needs major leadership traini So disappointing. This will be my 4th encounter with service where they just couldn’t execute the task. This dealership needs major leadership training. More

by HEATHER64 Verified Customer Verified Customer

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Mark went above and beyond to get me everything I wanted in my vehicle. I really appreciate the fact that he cared about the details and made sure my experience was a easy as possible. Thank you Mark you ar in my vehicle. I really appreciate the fact that he cared about the details and made sure my experience was a easy as possible. Thank you Mark you are appreciated! More

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Fred McGrew, Kevin Sonnier and Mike Pierce made the entire process go by seamlessly. Everyone on the Big Star team was so welcoming and helpful. Looking forward to future purchases with this team. entire process go by seamlessly. Everyone on the Big Star team was so welcoming and helpful. Looking forward to future purchases with this team. More

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I worked with Bobby Miller for better than 7 yrs, and he always is able to answer my questions, no matter how technical they are, and gets what I need to have done most expediently. always is able to answer my questions, no matter how technical they are, and gets what I need to have done most expediently. More

by LADY3BGLOVER Verified Customer Verified Customer

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If you’re looking for a Luxury vehicle with top tier performance, quality and technology… Big Star Cadillac is your one stop shop !! They have the vehicle that you’re looking for and the bed side manner performance, quality and technology… Big Star Cadillac is your one stop shop !! They have the vehicle that you’re looking for and the bed side manner that every customer expects from an employee . Mark is very Profession, knowledgeable and will help you in any help that he can !!!! I’m not new to this family I’ve purchased 3 Cadillac’s from them and they’re very consistent to say the least . I’m so happy that I went with them once again. Special thanks to Mike Pierce he’s so AWESOME and caring . Kelly Wilson in finance and Angela in concierge services . You all are great and thanks so much for the hospitality. I’m telling everyone that I know that they need to go to Big Star Cadillac for their next vehicle, they will not be disappointed !! More

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The process of getting into a car is always a pleasurable experience. It’s made easy and I am always treated with VIP service. experience. It’s made easy and I am always treated with VIP service. More

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Good experience would be back All the people are friendly execept one fiancé guy he is rude friendly execept one fiancé guy he is rude More

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Have purchased multiple Cadillac cars from Big Star Cadillac, recently purchased the Lyriq which is an amazing car. My sales lady team, Ami and Daisy always go above and beyond to ensure my purchases Cadillac, recently purchased the Lyriq which is an amazing car. My sales lady team, Ami and Daisy always go above and beyond to ensure my purchases are smooth, easy and fast. Financing was smooth and easy, Kelly ensured I was in and out in no time. As for the management team at Big Star Cadillac Mike Pierce always ensures customer service is at its best. Mike has a great team and are always going above and beyond to satisfy its customers. Appreciate it as always, Ami, Daisy y’all rock!!! More

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MIKE PIERCE IS AN EXCELLENT TEAM LEADER WITH A KNACK FOR GETTING THE MISSIONS ACCOMPLISHED. EVERY STEP OF THE WAY, HE MADE SURE I WAS INFORMED AND WELL AWARE THAT HE AND THE OTHER TEAM PLAYERS WERE DOING TH GETTING THE MISSIONS ACCOMPLISHED. EVERY STEP OF THE WAY, HE MADE SURE I WAS INFORMED AND WELL AWARE THAT HE AND THE OTHER TEAM PLAYERS WERE DOING THEIR BEST TO MAKE SURE THAT I WAS SATISFIED!!! More

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