Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce | Page 9

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
146 Reviews
4.6

146 Reviews

Write a Review

Dealership Experience

10 yrs, 2 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Dealership Management, and Creating customers for life

146 Reviews of Mike Pierce

September 16, 2023

Dealership Rating
Employee Rating

Lisa Velasco is the reason I purchased from Big Star. ..her professionalism..kindness..knowledge of the cadillac...I came for car service..But she was right there to guide me if need be..My husband was ve More

by PROPHDEROLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Cauton, Bobby Miller , zzKarah zzGonzales, zzJason zzWilson, Lisa Velasco

Sep 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 09, 2023

Dealership Rating
Employee Rating

Large inventory with excellent selection. Salesperson, Financial and IT Service provided excellent services and very knowledgeable. More

by TWCALDWELL3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 03, 2023

Dealership Rating
Employee Rating

This is the best dealership I have ever dealt with and I will continue to go here and tell other people to More

by DVJCADILLAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 03, 2023

Dealership Rating
Employee Rating

As always, BIG STAR CADILLAC provides excellent customer quality and quick service at this exceptional dealership. More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 02, 2023

Dealership Rating
Employee Rating

Professional, courteous, responsive, considerate, knowledgeable, caring, supportive, understanding and downright great to deal with at all times More

by MIKKI.EDWARDS
Recommend Dealer
Yes
Sep 05, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 01, 2023

Dealership Rating
Employee Rating

Great person thank you for being my sales person honestly from my family and myself More

by Texas100tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 30, 2023

Dealership Rating
Employee Rating

Lisa V was very professional and knowledgeable about the new 2024 XT5 and XT6. She had us drive both, she gave us plenty of time to discuss which SUV would suit our needs. Her non pushy approach was a wel More

by Angelaknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 24, 2023

Dealership Rating
Employee Rating

FRAUD! !!! PLACE IS TERRIBLE 0 out of 0 !! Cars are not certified. They just want your money More

by mikeamira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ruben Cauton, Iriam Diaz, Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran , zzJeff zzDial, zzKarah zzGonzales, zzBritney zzNorman

Aug 25, 2023

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. We are sharing your concern with the appropriate department. Big Star Cadillac

August 19, 2023

Dealership Rating
Employee Rating

Excellent customer service in a great professional environment with great product and a friendly staff. More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 19, 2023

Dealership Rating
Employee Rating

Mark is a very nice guy he helps his customers a lot I been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.custome More

by MERLINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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