Dealer Reviews
Cars for Sale
Dealer Log In
Mona Crooks
1,339 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
Write a Review
1339 Reviews of Mona Crooks
Verified Customer
February 09, 2022
When dealing my usual service rep, everything goes well and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbe and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbers or commission More
by RIENZIK
Other Employees Tagged: Mike Brandvold , Mario Palomba, Brandon Pritchett
February 01, 2022
Very professional employees. Great customer service. Attentive and competent automotive technicians that will take good care of your vehicle. Attentive and competent automotive technicians that will take good care of your vehicle. More
by J
Other Employees Tagged: Joe French
February 01, 2022
Everyone is friendly and helpful with all the problems we have with any vehicle or psrts have with any vehicle or psrts More
by rstein728
Other Employees Tagged: Richard Klaben, Tom Alcorn, Jennifer Bowen, Christopher Volk, Steve Perkins, Curt Conrad, Wayne Smith , Chris Fritz, Denise Miller
January 31, 2022
Always a very good experience. Mona and Tom A exceeded expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 3 expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 35 years and Klaben is simply the best when it comes to sales, service and bodywork. More
by Saxgod
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford
January 26, 2022
What’s not to love about Klaben service. They scheduled me in right away, kept me updated on my vehicle and returned to me before the date they said it would be ready for pick up. me in right away, kept me updated on my vehicle and returned to me before the date they said it would be ready for pick up. More
by THOMPSONJ711
Other Employees Tagged: Joe French
January 20, 2022
When I need a car, service or advice I always think about Klaben Ford. Thankfully Klaben has great employees like Terrry Baughman and Andy in sales and Denise Miller to help complete the transaction. Klaben Ford. Thankfully Klaben has great employees like Terrry Baughman and Andy in sales and Denise Miller to help complete the transaction. More
by BILL44224
Other Employees Tagged: Joe French, Artie Gissinger, Tom Alcorn , Terry Baughman, Andy Bellian, Denise Miller, Brandon Pritchett, Patrick Sandy
Dealership Inventory (184 Vehicles)
