Nick Rose
Nick Rose at Jim Ellis Buick GMC Mall of GA

Nick Rose

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
65 Reviews
4.5

65 Reviews

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65 Reviews of Nick Rose

July 01, 2025

Dealership Rating
Employee Rating

I was in for oil change and tire rotation. Jim Ellis did good again. I will continue coming here. More

by MWILL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jovan Riley, Brandon Cannon

Jul 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Wow, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

June 27, 2025

Dealership Rating
Employee Rating

Dealership is fine. Service Dept could be improved. Made appt to have oil changed, tires rotated in afternoon thinking AM rush would have passed. Gave positive response More

by BPOWER5548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stecker

April 07, 2025

Dealership Rating
Employee Rating

Would give 5 stars had not driven two hrs to dealership for ac stop working and a transmission shutter in my acadia denali. All I expected covered under the 5 ur extended warranty. The the guy in service c More

by tammiamason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please reach out to us at (770) 872-0884 so we may identify ways to improve your experience.

March 22, 2025

Dealership Rating
Employee Rating

Excellent service repair seems to have fixed the problem thank you we like our Buick More

by Blkirkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Mar 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

March 14, 2025

Dealership Rating
Employee Rating

Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

February 25, 2025

Dealership Rating
Employee Rating

James went above and beyond to ensure the repairs were complete on my car. He kept me I formed every step of the way. His attention to detail was much appreciated More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, James Stecker

Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review! We are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

February 09, 2025

Dealership Rating
Employee Rating

They listened to me and fixed the problem. Very professional and helpful. I recommend them More

by BILLKNIEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 31, 2025

Dealership Rating
Employee Rating

Service ManagerNick it top notch. He gets right back to us and is very accommodating! More

by METRODOMEFOOTBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Feb 08, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2025

Dealership Rating
Employee Rating

The Jim Ellis experience was phenomenal. After several months of working through them for a GM warranty issue that Tom and Nick in service just couldn’t resolve- GM parts supply problem- I h More

by NKAZSMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Joe Marengo , Tom Floystrap (service) and Christopher Reyes (sales)

Jan 31, 2025

Jim Ellis Buick GMC Mall of GA responded

Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

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