Nick Strickling | Page 4

Sales reps are very friendly, they don't try and push you to buy something you don't want. I walked out with a 2020 f150 ecoboost. Definitely coming back when I want to upgrade! Highly recommended dealership to buy something you don't want. I walked out with a 2020 f150 ecoboost. Definitely coming back when I want to upgrade! Highly recommended dealership! More

by Christian Del Aguila Verified Customer Verified Customer

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We bought a car from here in July and it was the worst experience I have ever had with a car dealership. We told them multiple time the vehicle had something wrong with the back end multiple times and the experience I have ever had with a car dealership. We told them multiple time the vehicle had something wrong with the back end multiple times and they kept ensuring us it was fine the back end would jump/jerk over bumps to the point it was hard to hold the steering wheel (this was the day after we purchased it we brought it to their attention agian we realized just how bad it was) agian they told us nothing was wrong. We eneded up bringing to the shop up the street from my work where they told us the alignment was so off they were unable to do anything due to incorrect parts (the dealership stated the original parts where recalled and these parts were correct)We brought it back to the dealership and thry still tried sending us away and said their mechanics said nothing was wrong my husband had to litteraly refuse to leave and show them the paperwork of the all in red numbers before their shop finally fixed it. my back alignment was EXTREMELY off the alignment shop told us we could have completely lost control of the vehicle. The manager came back and asked my husband if he heard him yell at the machanic as if he was the one that forced it to get fixed. This place will force to into a vehicle that had been "certified " and tell you it passed all these Pont inspections for the vehicle to not even be drive safely. I keep getting emails to leave a review well this was my experience if I could give no stars I would I even expressed how I wanted a vehicle that is safe for my kids and this is what I got. More

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I had an awesome experience with Lake. The salesman Chris was fantastic and the finance person worked with me to get the right payment and to make sure signing was simple and not the usual The salesman Chris was fantastic and the finance person worked with me to get the right payment and to make sure signing was simple and not the usual drawn out drama. I would definitely work with them again in future. More

by Philicheeze Verified Customer Verified Customer

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Very helpful and friendly service dept and general manager. I came too late to pick up my truck. The service dept had already closed , but the general manager was able to get my keys and invoice. Very manager. I came too late to pick up my truck. The service dept had already closed , but the general manager was able to get my keys and invoice. Very great service and a beautifully clean dealership! More

by krista_kay Verified Customer Verified Customer

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Friendly staff, although a bit disappointed on how the “negotiation” on the vehicle went. The salesman wouldn’t budge, which I can understand, but no attempt was made to offer anything. It seemed as thoug “negotiation” on the vehicle went. The salesman wouldn’t budge, which I can understand, but no attempt was made to offer anything. It seemed as though if I didn’t want to take his “offer” that it didn’t matter because there would just be another customer who would take it More

by ehebert2 Verified Customer Verified Customer

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This team is one of a kind. It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loya It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loyalty. More

by RafaelCetina Verified Customer Verified Customer

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Great experience, definitely will be coming back. Timely updates and excellent customer service . Many thanks Timely updates and excellent customer service . Many thanks More

by jensen919 Verified Customer Verified Customer

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Relatively experienced buyer review… Drove 70 miles to purchase a used F150 at Lake Ford. We had a great buying experience, and it was quick. They were honest, to the point, and we felt they were very fai purchase a used F150 at Lake Ford. We had a great buying experience, and it was quick. They were honest, to the point, and we felt they were very fair and wanted to make this purchase work. Highly recommend. We will be planning to keep our “buying” business with Lake Ford. John, Nick, & Dan were incredible to work with. I recommend JJ as well who helped start the conversations the day prior. More

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Spectacular, simple straight forward discussion, they provided all the answers I needed and more. The entire process and all the people were extremely pleasant and made buying them vehicle enjoyable. Wi provided all the answers I needed and more. The entire process and all the people were extremely pleasant and made buying them vehicle enjoyable. Will definitely revisit when the time arises. More

by michael_laham Verified Customer Verified Customer

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Alec from start to finish was amazing to us and went above and beyond for the purchase of my dream truck!! Thank you thank you Alec, you are truly an amazing person and no BS. I recommend anyone to use above and beyond for the purchase of my dream truck!! Thank you thank you Alec, you are truly an amazing person and no BS. I recommend anyone to use Alec as there salesman. And Lake Ford and Ryan thank you!!! More

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