Paula Alpha | Page 11

Everyone is very polite, professional and friendly. The Entire staff was very knowledgeable. The waiting time was within reason! The waiting room was comfortable. And the Mercedes Benz apparel shop was sto Entire staff was very knowledgeable. The waiting time was within reason! The waiting room was comfortable. And the Mercedes Benz apparel shop was stocked well . More

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Rosie and Paula has my business for life as long as their with the MB family. I first begin my MB journey back in 2017 with my c-class and it was a lifestyle change going from a Chevy Camaro sports car to a with the MB family. I first begin my MB journey back in 2017 with my c-class and it was a lifestyle change going from a Chevy Camaro sports car to a luxury sports sedan. My first experience with the MB brand was not as exciting and welcoming but I still enjoyed my c-class and service received but this time around after being now accustomed to the lifestyle, Rosie made my transition to my bigger upgraded GLC300 4matic very pleasant she kept good communication throughout my entire process and gave me all the information I asked for she even went above and beyond to meet my very small request and assured me that it would be done. She delivered me a 5 star experience at the MBOTW: More

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This is my first Mercedes purchase. I enjoyed working with Rosario, Paula, & Noelia! I hope to be a long term customer. I’m sure service will meet my expectations as well with Rosario, Paula, & Noelia! I hope to be a long term customer. I’m sure service will meet my expectations as well More

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Michael was great and really helped me get what I was looking for. I also was in a hurry because of other commitments and Michael and Paula made sure things moved quickly. looking for. I also was in a hurry because of other commitments and Michael and Paula made sure things moved quickly. More

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1 Excellent service with good timing2 Meet my 1 Excellent service with good timing 2 Meet my expectations 3 Very friendly maintenance staff 4 good customer service 5 good representative per 1 Excellent service with good timing 2 Meet my expectations 3 Very friendly maintenance staff 4 good customer service 5 good representative persons and team More

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Smooth process with friendly staff. David was beyond helpful, answered every question, supplied additional information regarding the vehicle. He made me feel right at home without pressure. The ice crea helpful, answered every question, supplied additional information regarding the vehicle. He made me feel right at home without pressure. The ice cream was a plus, but the teddy bear hit it out of the park!! More

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Rosario was a pleasure to work with and went far and beyond to ensure we got the car we wanted. Provided us great service, open communication, and just overall a great car buying experience. Paula and V beyond to ensure we got the car we wanted. Provided us great service, open communication, and just overall a great car buying experience. Paula and Vanessa were great as well! Great team. More

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Katherine Stern picked the exact car that I had been looking for so no need to look at others in stock. She is Very professional and very thoroughly explained the features of the numerous features of th looking for so no need to look at others in stock. She is Very professional and very thoroughly explained the features of the numerous features of the car. She arranged having my current Mercedes cleaned by the woodlands crew. The financing and delivery of the car was very smooth More

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Terrific customer service, from the Sales reps to the Finance Manager, they did not miss a beat and treated us with care. Kudos to Katherine, Manny and Paula. Finance Manager, they did not miss a beat and treated us with care. Kudos to Katherine, Manny and Paula. More

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My wife and I both have Mercedes and we have always My wife and I both have Mercedes and we have always experience first class service since the we purchased our vehicles. All of the staff our very fri My wife and I both have Mercedes and we have always experience first class service since the we purchased our vehicles. All of the staff our very friendly and accommodating ,we normally deal with Richard who has always provided us first class service and technical support where we needed it . More

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