QERIM RACAJ | Page 11

Exceptional service. Fast. Friendly. Reliable. Professional and trustworthy so coming here was no hesitation for great service Fast. Friendly. Reliable. Professional and trustworthy so coming here was no hesitation for great service More

by ELATSAMYTHONG Verified Customer Verified Customer

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The people were very helpful and polite; they did the job quickly and correctly. I also liked the woman in Customer Relations who set up my cell phone in my car. quickly and correctly. I also liked the woman in Customer Relations who set up my cell phone in my car. More

by KUZINS63 Verified Customer Verified Customer

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I had an appointment for services. They got me in and got me out in under the estimated time. The staff was friendly and informative. Great experience. They got me in and got me out in under the estimated time. The staff was friendly and informative. Great experience. More

by KACOSTA056 Verified Customer Verified Customer

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I bought my Tacoma at Maita in 2017. Sales process was excellent. Have had my truck serviced there for almost 5 years. They are courteous and helpful when dealing with me and my vehicle Sales process was excellent. Have had my truck serviced there for almost 5 years. They are courteous and helpful when dealing with me and my vehicle More

by 1REDHORSE428 Verified Customer Verified Customer

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The staff are all AWESOME. . The scheduling works with you getting in and out in a timely manner. GREAT JOB MAITA SERVICE . The scheduling works with you getting in and out in a timely manner. GREAT JOB MAITA SERVICE More

by NSGUAM Verified Customer Verified Customer

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Customer service is not their priority. Nobody there cares about customer service. I received a call to inform me that my car was ready for pick up. When I got there I inform one of the rep Nobody there cares about customer service. I received a call to inform me that my car was ready for pick up. When I got there I inform one of the rep (Qerim Racaj) that I was there to pick up my car. He point me to go see the person who checked me in. I waited for over 15 min. while that team member chit-chat with his coworker (Dwayne Reyes), laughing and joking with each other (I was standing one desk over from them). I wasn't the only customer standing there waiting for help. I took their business cards because I wanted to call and speak with the Service Manager to file my complaint on poor customer service. When I got home, I looked at their cards and they both were "Assistant Service Manager." What a horrible representation for Maita Toyota. I called Maita Toyota and asked to speak with Norbert Santos, the "Service Drive Manager." Of course he was busy so I was told to leave a message and he will return my call. I left my name and phone number. This is day 3 and no return call. Worst customer service ever. Never going back there for servicing of my car. More

by TH0JTACO Verified Customer Verified Customer

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Did a great job in servicing my vehicle. They kept me updated on the work and vehywas ready as agreed. They kept me updated on the work and vehywas ready as agreed. More

by DUARDANDO Verified Customer Verified Customer

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Great customer service, kind employees who really care about what they do. I will always take my vehicle there. about what they do. I will always take my vehicle there. More

by ZBONNEY9 Verified Customer Verified Customer

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I like being serviced at Toyota Center. Everything is done very quickly, efficiently, and in an organized manner. Everything is done very quickly, efficiently, and in an organized manner. More

by ANAIDA Verified Customer Verified Customer

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It has great service working very good fast very good good customer service has Wonderful Experience I always take my car Toyota in Sacramento. good customer service has Wonderful Experience I always take my car Toyota in Sacramento. More

by EESA UNASI Verified Customer Verified Customer

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