Ray Alvarez
Ray Alvarez at Puente Hills Hyundai

Ray Alvarez | Page 19

Internet Sales

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

4.8
256 Reviews
4.8

256 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

31 yrs, 10 mos

Specialties & Trainings

Internet Manager, Costco Auto Program Manager

256 Reviews of Ray Alvarez

March 20, 2022

Dealership Rating
Employee Rating

Excellent service and great attention to customers. I’ll keep going back for the excellent service. More

by CAR61296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alen Zheng, Jay Jussal

March 10, 2022

Dealership Rating
Employee Rating

I felt very comfortable and welcomed right from the beginning. I called exactly 8:30am and Ray didn’t make me feel as if I was an inconvenience even though they JUST opened. Great customer service! More

by Emillan77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 08, 2022

Dealership Rating
Employee Rating

Very good experience. One of the best dealer in Southern California. Very simple transaction with less negotiation. More

by SSPIRAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Alen Zheng , Solomon was great to work with.

March 02, 2022

Dealership Rating
Employee Rating

The dealership was waiting my arrival, and in an expedited process was able to sell us the vehicle we were looking for. Very pleased with the service and response to questions. More

by ASPERCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Hanzel Fraguere

February 27, 2022

Dealership Rating
Employee Rating

Ray was very helpful in the process of assisting of the purchase of the vehicle. PHH failed to disclose additional fees after a decision was made to purchase the vehicle. More

by TRILATRECE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil

February 24, 2022

Dealership Rating

The dealership service they are very friendly then they do a great job fast let us test drive make sure we are happy I like it More

by JIMMY00772000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil

February 08, 2022

Dealership Rating
Employee Rating

Told me if was not willing to pay over mrsp don't bother coming in, More

by Pberkma
Customer Service
Friendliness
Price
Recommend Dealer
No
Feb 08, 2022

Puente Hills Hyundai responded

Pberkma, We welcome all customers. Please contact us directly to look into this further.

January 25, 2022

Dealership Rating
Employee Rating

Excellent service, clean, on time , efficient atención. Love it since the first time I use their service More

by ALFREDOLOPEZ_1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 11, 2022

Dealership Rating
Employee Rating

The dealership is out to scam potential buyers with dealer markup fees and forced add ons that are overpriced. Barely give any room to negotiate even after that fact. They provide rebates that you woul More

by ABDULK
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Justin Kil, Larry Dee

Jan 11, 2022

Puente Hills Hyundai responded

Abdulk, We are sorry to hear you feel that way. Customer satisfaction is always a top priority at Puente Hills Hyundai. Please contact us directly to properly assist you. Thank you.

Jan 11, 2022

ABDULK responded

I would like to cancel my extended warranty and get a refund on it.

January 07, 2022

Dealership Rating
Employee Rating

The staff was friendly. Only issue was the markup price that was not known until I was present. Ray Alvarez was awesome and definitely took the opportunity to provide me with as much information about my n More

by MANNYK0715
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Kil, Bryan Gonzalez

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