Richard Klaben | Page 27

Dealership took the time to find me the right deal This was my fifth straight lease from Klaben Ford.Obviously,Klaben Forf has been,is, and hopefully will be a great deliverer of quality customer servi This was my fifth straight lease from Klaben Ford.Obviously,Klaben Forf has been,is, and hopefully will be a great deliverer of quality customer service.However,I was disappointed that I was not contacted by the dealership before my lease was about to expire as I have been in the past.The other thing that bothers me is that I cannot get a 7,500 mile lease for anything but a very expensive Lincoln lease.After this lease runs out,if I cannot get a 7,500 mile lease frm Fored,I probably will find another brand that will be better able to meet my needs. More

by KVETREEVES Verified Customer Verified Customer

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Wow , Great job my Escape came in with a problem that no one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it tow one could diagnose because it wasn’t showing up in any of the computer systems but occasionally it would not start no rhyme no reason so I had it towed to Klaben. Kim Wolfram and her team are incredible they kept it and made sure that they were 100% before they ever gave it back to us thank you thank you thank you More

by dsawyer2010 Verified Customer Verified Customer

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Amazing wonderful perfect experience! Hit the nail on the head!!! Went in thinking probably wouldn’t find car I wanted but Chris Volk & Mr. Klaben went the extra mile to find me the “perfe Hit the nail on the head!!! Went in thinking probably wouldn’t find car I wanted but Chris Volk & Mr. Klaben went the extra mile to find me the “perfect car”! I am completely satisfied & would recommend Klaben to everyone I know! I’m proudly showing off my new car. Customer service was through the roof, off the charts amazing! I am sold on Klaben for all my future car purchases. More

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New 2020 Mustang We purchased a new Mustang from Klaben. We have been buying Fords from Klaben Ford for over 30 years and, as usual, we received great sales help from We purchased a new Mustang from Klaben. We have been buying Fords from Klaben Ford for over 30 years and, as usual, we received great sales help from Chris Moldas, Terry Colbert and Dave Mott! Thanks to everyone at Klaben Ford for their fair dealing and GREAT customer service! More

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Quick, easy and great service Even in such strange times as these, Klaben Ford came through huge on the purchase of a new F-150 for me. I was in and out quickly and felt that the t Even in such strange times as these, Klaben Ford came through huge on the purchase of a new F-150 for me. I was in and out quickly and felt that the team was additionally going out of their way to make sure my experience was a safe one with the COVID-19 concerns. More

by rchislow Verified Customer Verified Customer

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Fast, knowledgeable, helpful, and patient and kind All who helped me with my experience were kind, knowledgeable and helpful! BY FAR THE BEST customer service all around that I have ever experienced. T All who helped me with my experience were kind, knowledgeable and helpful! BY FAR THE BEST customer service all around that I have ever experienced. Thank you all for being so kind and patient during my first car purchase in over 13 years. I would highly recommend everyone to experience the superior service I did! More

by linz6804 Verified Customer Verified Customer

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I have been a customer of Klaben Ford for over 30 years. I will be a customer for life. Matt Moyers is the best. Before my lease ended on my Fusion. Matt called me to have me come in and talk over my opt I will be a customer for life. Matt Moyers is the best. Before my lease ended on my Fusion. Matt called me to have me come in and talk over my options. After talking with Matt I decided to lease a new 2020 Ford Explorer. Because of the opinions that I wanted I needed to order the vehicle that I wanted. Matt made the process of ordering my car very easy. Matt also made sure I was informed through the complete production process of my car. Christine in the Finance department help me through the complete financing process making it so easy. More

by lhager Verified Customer Verified Customer

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Customer-centered and professional Received response to my initial inquiry very promptly and my salesperson was helpful in providing additional images in my on-line purchase. On-line p Received response to my initial inquiry very promptly and my salesperson was helpful in providing additional images in my on-line purchase. On-line paperwork transaction was flawless.. More

by scott.herrbold Verified Customer Verified Customer

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Everyone was polite and hardworking. They took great care in making sure my needs were met. Louis did a wonderful job explaining all of the different features of my new Escape before we left the dealership. in making sure my needs were met. Louis did a wonderful job explaining all of the different features of my new Escape before we left the dealership. More

by mgr66po Verified Customer Verified Customer

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New Lincoln Klaben worked with me on early termination of my lease and ordered a new car to be ready for me when I returned from wintering in Florida. This proce Klaben worked with me on early termination of my lease and ordered a new car to be ready for me when I returned from wintering in Florida. This proceeded as planned. However I was hoping additional discounts would be available at this time of year. The sales staff and young lady who handled the paperwork were all very helpful in consummating the deal during the covid-19 shelter in place situation. More

by MARTY30 Verified Customer Verified Customer

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