I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
852 Reviews
Write a Review852 Reviews of Richard Klaben
April 20, 2020
Chris was awesome at helping me get into a truck. He was professional at what he did got me in and out thanks a million and thanks a million to Christine professional at what he did got me in and out thanks a million and thanks a million to Christine More
Other Employees Tagged: Christine Klaben, Christopher Volk
April 18, 2020
Nate, Branden, and Rich made my buying experience the best I’ve ever had . They worked with me and made the entire process enjoyable. I would recommend Klaben Ford , Rich, Nate and Branden to anyone loo best I’ve ever had . They worked with me and made the entire process enjoyable. I would recommend Klaben Ford , Rich, Nate and Branden to anyone looking for exceptional service in the car buying experience . More
Other Employees Tagged: Nate Bryant, Branden Johnson
April 17, 2020
I came in and you get what you expect, great value from great staff. Klaben has been a clear staple in Lent for years, and you can certainly see why. great staff. Klaben has been a clear staple in Lent for years, and you can certainly see why. More
Other Employees Tagged: Mike Cooney, Christine Klaben
April 17, 2020
Best car buying experience I have ever had. I spoke to Louis told him what I needed and was interested in. He can back with exactly what I needed came and saw it and have the go ahead. He got ahold of me Louis told him what I needed and was interested in. He can back with exactly what I needed came and saw it and have the go ahead. He got ahold of me less than a hour after I left and they had the deal done. Thank you to everyone that helped me get my new 2020 Ford Escape. Me and my family love it! Definitely will continue to do business with Klaben Ford. Also all this done hassle free and with ease during coved- 19. You guys rock! More
Other Employees Tagged: Christine Klaben, Louis Polos
April 15, 2020
Klaben Loyalty at It's Best Klaben Ford consistently exceeds standards for our buying experience. Their knowledge, expertise, transparency, fairness, expediency and kindness to o Klaben Ford consistently exceeds standards for our buying experience. Their knowledge, expertise, transparency, fairness, expediency and kindness to our family is unsurpassed. We would never think to go anywhere else. A huge thank you to Rich Klaben, Doug Carter and Mike Uzl II for helping us secure my new 2020 Ford Escape! I love the color, the features and the price! Tammy Halverson More
Other Employees Tagged: Jennifer Bowen, Michael Uzl II , Doug Carter
April 05, 2020
Long time Klaben customer. We have purchased many vehicles from Klaben Ford. Consistent quality service and customer care for both sales and service. We recently had to lease a We have purchased many vehicles from Klaben Ford. Consistent quality service and customer care for both sales and service. We recently had to lease a new EcoSport to replace one involved in a nasty accident. The old EcoSport protected us well. Vehicle was totaled with only very minor injuries. The sales team worked with us to acquire a new vehicle. The service department has worked with us on a recurring issue with my Fiesta ST. All fixed! We have nthing but great praise for the team at Klaben Ford. More
Other Employees Tagged: Terry Baughman, Mona Crooks, Joe French, Tom Alcorn, Christine Klaben, Tyler Schultz
April 01, 2020
New truck purchase Friendly service from the sales team. They took the time to walk through the different truck options, both used and new as well as financing options. Friendly service from the sales team. They took the time to walk through the different truck options, both used and new as well as financing options. More
Other Employees Tagged: Mike Cooney, Tim Sterling, Jennifer Bowen
April 01, 2020
Buying a used car. Had a great experience at Klaben Ford. My sales associate was Dave Mott. I have been coming to Klaben for many years and Dave is awesome. He was well Had a great experience at Klaben Ford. My sales associate was Dave Mott. I have been coming to Klaben for many years and Dave is awesome. He was well prepared before my appointment time and explained everything thoroughly. I got a very nice used car with low miles. Very happy! After Dave, I went to finance and saw Jennifer. It was my first time meeting her, but after a few minutes it felt like I had known her for years. She was awesome too, and knows her job well. Thank you to all the people in service who did such a great job prepping my car. I have been recommending Klaben for years, and will continue to do so. Great job everyone! More
Other Employees Tagged: Jennifer Bowen , Dave Mott, Brian Thompson
March 29, 2020
The customer service is amazing. Matt Moyer was so The customer service is amazing. Matt Moyer was so friendly and patient with us. He was very helpful with helping us get the vehicle that caught ou The customer service is amazing. Matt Moyer was so friendly and patient with us. He was very helpful with helping us get the vehicle that caught our eye. Thank your so much never thought I would own a Ford!!! I love my Ford Escape!!! More
Other Employees Tagged: Christine Klaben , Matt Moyers
March 17, 2020
Klaben is the place you want to go for your vehicles! The team of people are friendly, honest, fun, and will work hard for you and make sure you are satisfied with the product you leave with. Richard Klaben team of people are friendly, honest, fun, and will work hard for you and make sure you are satisfied with the product you leave with. Richard Klaben is wonderful to talk with, he's very helpful, and he believes in treating his customers with much respect! I made the mistake of going to another dealer with a different brand, but I will not do that again! Its Klaben and Ford from here on out!! More
Other Employees Tagged: Tim Sterling , Denise Miller