I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
851 Reviews
Write a Review851 Reviews of Richard Klaben
October 09, 2019
Best of the best Greeted at the door with a warm smile, attended to personally, thoughtfully presented solutions, amazing integrity, and left with brand new tires. Gre Greeted at the door with a warm smile, attended to personally, thoughtfully presented solutions, amazing integrity, and left with brand new tires. Great price! Incredible service! More
Other Employees Tagged: Patrick Sandy
October 08, 2019
Selection I shopped online for a specific vehicle and color and found it at klaben. It was ready for a test drive and delivery when i arrived. This was very hel I shopped online for a specific vehicle and color and found it at klaben. It was ready for a test drive and delivery when i arrived. This was very helpful as i live over 2 hours away. More
Other Employees Tagged: Mike Cooney, Jennifer Bowen
October 06, 2019
awesome dealership! Very accommodating, friendly staff, great selection, no pressure, willing to work with you in every capacity. Wouldn’t go anywhere else! I have bought Very accommodating, friendly staff, great selection, no pressure, willing to work with you in every capacity. Wouldn’t go anywhere else! I have bought two vehicles recently and a new customer who is very satisfied. More
Other Employees Tagged: Christine Klaben, Christopher Volk
October 05, 2019
LOVE Klaben Ford! We have been puchasing cars from Klaben Ford for over 20 years. Stop by and let JT help you out with your new car decisions, he has never steered my We have been puchasing cars from Klaben Ford for over 20 years. Stop by and let JT help you out with your new car decisions, he has never steered my wrong. More
Other Employees Tagged: Jeff Tetreault
October 04, 2019
Good experience Our experience with leasing a new vehicle with Klaben was stress-free. The owner, Rich Klaben, and his sales staff made our decision-making easy and p Our experience with leasing a new vehicle with Klaben was stress-free. The owner, Rich Klaben, and his sales staff made our decision-making easy and provided us with everything we needed to be well informed in selecting the right vehicle. We returned to Klaben Ford to replace a vehicle we had purchased 13 years prior. More
Other Employees Tagged: Dave Mott
October 04, 2019
In a time of need In my darkest hour of losing my husband. Rich, Louis and the team has passion and listened to my needs. I cannot thank you all enough In my darkest hour of losing my husband. Rich, Louis and the team has passion and listened to my needs. I cannot thank you all enough More
Other Employees Tagged: Louis Polos
September 27, 2019
Roscoe and Dave I’ve bought my cars here for years. Great cars, great service. The place is very clean, the employees are very professional. They make you feel welcom I’ve bought my cars here for years. Great cars, great service. The place is very clean, the employees are very professional. They make you feel welcome. My family all buys from Klaben and will continue. More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen , Dave Mott
September 25, 2019
So helpful! Mike Uzl and Branden johnson helped me so much! They were incredibly respectful of my budget and helped me find exactly what i needed. It was my first Mike Uzl and Branden johnson helped me so much! They were incredibly respectful of my budget and helped me find exactly what i needed. It was my first time car shopping so I didn’t know very much. They were super informative and helped me to understand exactly what everything was. They were understanding when i needed to make phone calls pertaining to the purchase. They made this process easy. Thank you thank you thank you, Branden and Mike!!! More
Other Employees Tagged: Michael Uzl II , Branden Johnson
September 22, 2019
Lease trade in Overall great experience!!!!! Fast and friendly. I have done business with Klaben now for 7 years and I will go back in the future. Rich Klaben went a Overall great experience!!!!! Fast and friendly. I have done business with Klaben now for 7 years and I will go back in the future. Rich Klaben went above and beyond, and really made me feel like he really valued my business. Thank you for a great experience!! More
Other Employees Tagged: Roscoe Woodberry , Terry Colbert, Bob Paytas
September 18, 2019
Thank you Mr. Klaben, Matt, and Doug Our visit started off bad but Mr. Klaben, Matt Moyers, and Doug made up for it and ended up being a great experience. We are return customers and will Our visit started off bad but Mr. Klaben, Matt Moyers, and Doug made up for it and ended up being a great experience. We are return customers and will continue to come back. More
Other Employees Tagged: Christine Klaben , Doug Carter, Matt Moyers