I started in 1974 washing cars and thereafter filled many positions and assumed added responsibilities within the Klaben Auto Group prior to attaining my current leadership position. With the guidance and mentoring I received from my Father, Al Klaben Sr., I have remained true to the core principles upon which our business was founded. Customer Driven - Integrity - Hard Work - Commitment to Excellence - Continuous Improvement. Customers are the foundation of our success! We have a team of quality individuals who work together to leverage our collective resources with the intention of delivering customer experiences that stand apart in an atmosphere of transparency, trust and respect. We share one common goal, to deliver the best value to our customers, team members, partners and communities. I'm proud to be a part of the Klaben Team. Family comes first and I'm blessed with 4 incredible children and a very special & supportive wife. Call 330.673.3139 ext 308
Read moreDealership Experience
43 yrs, 4 mos
Industry Experience
50 yrs, 5 mos
851 Reviews
Write a Review851 Reviews of Richard Klaben
November 03, 2019
Completely Satisfied I recently purchased a certified preowned vehicle for my son. I have been a customer of Klaben Ford Lincoln for many years and am confident that my pu I recently purchased a certified preowned vehicle for my son. I have been a customer of Klaben Ford Lincoln for many years and am confident that my purchase was a good decision. The car buying process is easy and painless due to the inventory and staff. Richard Klaben personally communicates with me each time I am at the dealership. Tyler Kline is a very informative salesperson and Jennifer Bowen makes the financial paperwork a breeze and clearly explains each and every form. I look forward to purchasing additional vehicles in the future. More
Other Employees Tagged: Tyler Kline, Jennifer Bowen
October 30, 2019
Only place to buy a car! Everyone was friendly and helpful. Louis had everything ready when I got to Klaben Ford. My new Escape was clean and ready to go. Denise had all of th Everyone was friendly and helpful. Louis had everything ready when I got to Klaben Ford. My new Escape was clean and ready to go. Denise had all of the paperwork done. Best place ever! More
Other Employees Tagged: Mona Crooks, Tom Alcorn, Louis Polos , Denise Miller, Duane Taylor
October 29, 2019
The Best Ever I cannot say enough how great my experience is with Klaben. I had to buy car no. 25 from them, and Terry took me through the process and made it eas I cannot say enough how great my experience is with Klaben. I had to buy car no. 25 from them, and Terry took me through the process and made it easy for me. He listens to your needs and wants, and does not try to oversell you. He works really in your best interest. I do appreciate him getting me what I want, but fitting my budget. I appreciate him being very honest with me. A great group to work with from the start to the finish. We feel like family here. If you want honesty, no pressure and something nice for your budget I recommend Terry Baughman! More
Other Employees Tagged: Terry Baughman, Mona Crooks, Christine Klaben, Jennifer Bowen , Terry Colbert
October 27, 2019
Always amazing! I have nothing but good things to say about Klaben Ford Service. They are so professional and do a great job of making you comfortable while you wait. I have nothing but good things to say about Klaben Ford Service. They are so professional and do a great job of making you comfortable while you wait. The price is reasonable too - especially when I use my loyalty link card. I seriously will never buy or service a Ford product anywhere else. Special thanks to Joe and Mona - and of course Rich who makes it all happen. I am a very happy customer! More
Other Employees Tagged: Mona Crooks, Joe French
October 24, 2019
Excellent & Professional I was treated as if I had known everybody for a very long time. Sales, service and management. I felt that it was the right decision to go to Klaben t I was treated as if I had known everybody for a very long time. Sales, service and management. I felt that it was the right decision to go to Klaben to purchase a new or used care. That is why I bought a used 2017 Ford Explorer, that is like new. More
Other Employees Tagged: Chris Moldas, Kim Wolfram , Denise Miller, Chris in parts when I just bought new mats for my Explorer
October 22, 2019
The process was easy and stress free! I went into Klaben for another lease and yet again, I was completely satisfied with my experience! My salesman Nate Bryant was knowledgeable and helpe I went into Klaben for another lease and yet again, I was completely satisfied with my experience! My salesman Nate Bryant was knowledgeable and helped me find the best leasing plan and vehicle. Nate even stayed later to show me all the bells and whistles of my new vehicle and I really appreciated that. I would recommend him to anyone! Christine Klaben was very helpful and patient while explaining all the paperwork in the fiance department. She made the process very easy! More
Other Employees Tagged: Christine Klaben , Nate Bryant
October 17, 2019
Enjoyable experience JT and Brandon made it very easy to turn in my lease car and to lease a new car. They worked together extremely well to get me what I wanted JT and Brandon made it very easy to turn in my lease car and to lease a new car. They worked together extremely well to get me what I wanted More
Other Employees Tagged: Jennifer Bowen , Branden Johnson, Jeff Tetreault
October 16, 2019
Fast and friendly service! I just love how friendly and warm everybody are they all treat you like family! I moved last year about an hour away ! I still plan on taking my car i I just love how friendly and warm everybody are they all treat you like family! I moved last year about an hour away ! I still plan on taking my car in for service to KLABEN ! I strongly recommend Klaben Ford they are a 5 star dealership !!!! More
Other Employees Tagged: Mona Crooks, Christine Klaben , Bob Paytas, Brandon Pritchett
October 15, 2019
New car I just purchased my 8 th vehicle from Klaben ford ! When they say your family they mean it! Mike took great care of my needs when helping me select m I just purchased my 8 th vehicle from Klaben ford ! When they say your family they mean it! Mike took great care of my needs when helping me select my new Escape! More
Other Employees Tagged: Mike Cooney, Kim Wolfram, Christine Klaben
October 13, 2019
Excellent and very professional. I’ve always been very impressed with the sales and service of this dealership. And I have told others about it. Now hopefully and very professional. I’ve always been very impressed with the sales and service of this dealership. And I have told others about it. Now hopefully this is 25 words. More
Other Employees Tagged: Terry Baughman