Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 60

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
940 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 7 mos

Industry Experience

52 yrs, 8 mos

5.0

940 Reviews

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940 Reviews of Richard Klaben

October 12, 2018

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Employee Rating

Great service as always with Klaben. I always deal with the Klaben family, they treat me like I am a part of their family and I truly appreciate it They gave me a great deal on my new u More

by don312
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

October 09, 2018

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2005 F150 service I purchased my F150 from Klaben Ford August of 2005, Klaben Service is the only people that have worked on my truck. Klaben Service has kept my truck More

by Eric CHARGER
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram, Artie Gissinger, Tom Alcorn , Mario Palomba

October 08, 2018

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The best!! Klaben Ford is the best. We had a very good experience there. Our salesman Matt was very friendly and patient throughout the process. We will defin More

by Randy56
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Moyers

October 07, 2018

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5 Stars Everyone was super helpful and very personable! They truly want you to find the perfect vehicle that you want to have! I would recommend Klaben to an More

by Kevin Sokira
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Friendliness
Price
Recommend Dealer
Yes

October 04, 2018

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Thoughtful people Klaben Ford has very thoughtful people representing them. I have been a customer for many years and have never had anything but superior service, begi More

by LEIGHHERINGTON
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Colbert, Denise Miller, Dave Mott

October 03, 2018

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Retired and driving a new Explorer! Klaben has been our dealer for over 25 years and every transaction has been satisfying. Dave Mott goes beyond. He is the best I have ever worked with More

by jfrank
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Tom Alcorn , Denise Miller, Dave Mott, Wayne in parts.

October 01, 2018

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Totally made everything easy to understand This has been one of best experiences ive ever had they took me and treated me like family from the time i walked into the showroom. They made sure th More

by Chipperdude18
Friendliness
Price
Recommend Dealer
Yes

September 30, 2018

Dealership Rating

great experience you know what I called doug told him what I wanted and to let me know when it was ready, he called next day and said everything was done and waiting f More

by kingtransam455
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Doug Carter

September 30, 2018

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Highly recommend! Doug Carter was very helpful! He went above and beyond to help me and make the process go as smooth as possible. I am very happy with my new car! More

by Elyse
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter

September 30, 2018

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Employee Rating

Proud Owners of 2018 Escape Phenomenal! Our whole experience was filled with fun, knowledge and all the help we needed! Everyone worked with us to make everything so perfect! We More

by Megnwiant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Branden Johnson, James Stickler

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