I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
October 12, 2018
Great service as always with Klaben. I always deal with the Klaben family, they treat me like I am a part of their family and I truly appreciate it They gave me a great deal on my new u I always deal with the Klaben family, they treat me like I am a part of their family and I truly appreciate it They gave me a great deal on my new used car. C.J. Wright was my sales person and I could not have asked for better. Christine Klaben finished up my deal in a very short amount of time which I also very much appreciated. It's hard to believe that she can keep all of the paperwork so straight and get through it all so quickly and accurately. Again, I thank Richard Klaben and Terry Colbert for the great deal they gave me and for being men of such great integrity. More
Other Employees Tagged: Mona Crooks, Artie Gissinger, Carl Bujorian, Tom Alcorn, Christine Klaben, Michael Van Hoose , Terry Colbert, Kenny King, C.J. Wright
October 09, 2018
2005 F150 service I purchased my F150 from Klaben Ford August of 2005, Klaben Service is the only people that have worked on my truck. Klaben Service has kept my truck I purchased my F150 from Klaben Ford August of 2005, Klaben Service is the only people that have worked on my truck. Klaben Service has kept my truck in top shape. When a problem happens Tom Alcorn makes it correct he knows his service department inside and out. More
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Tom Alcorn , Mario Palomba
October 08, 2018
The best!! Klaben Ford is the best. We had a very good experience there. Our salesman Matt was very friendly and patient throughout the process. We will defin Klaben Ford is the best. We had a very good experience there. Our salesman Matt was very friendly and patient throughout the process. We will definitely buy our next vehicle from Klaben! More
Other Employees Tagged: Matt Moyers
October 07, 2018
5 Stars Everyone was super helpful and very personable! They truly want you to find the perfect vehicle that you want to have! I would recommend Klaben to an Everyone was super helpful and very personable! They truly want you to find the perfect vehicle that you want to have! I would recommend Klaben to anyone looking to get a new vehicle! More
Other Employees Tagged: Roscoe Woodberry, Kim Wolfram, Christine Klaben
October 04, 2018
Thoughtful people Klaben Ford has very thoughtful people representing them. I have been a customer for many years and have never had anything but superior service, begi Klaben Ford has very thoughtful people representing them. I have been a customer for many years and have never had anything but superior service, beginning with Richard Klaben. More
Other Employees Tagged: Terry Colbert, Denise Miller, Dave Mott
October 03, 2018
Retired and driving a new Explorer! Klaben has been our dealer for over 25 years and every transaction has been satisfying. Dave Mott goes beyond. He is the best I have ever worked with Klaben has been our dealer for over 25 years and every transaction has been satisfying. Dave Mott goes beyond. He is the best I have ever worked with whether it's buying a car or service. Thank you Dave! More
Other Employees Tagged: Mona Crooks, Joe French, Artie Gissinger, Tom Alcorn , Denise Miller, Dave Mott, Wayne in parts.
October 01, 2018
Totally made everything easy to understand This has been one of best experiences ive ever had they took me and treated me like family from the time i walked into the showroom. They made sure th This has been one of best experiences ive ever had they took me and treated me like family from the time i walked into the showroom. They made sure they found everything i wanted in a Truck and maybe a little more. I know when im ready for another vehicle im definitely will come back to Klaben thanks to all the ladies and gentleman for such a good experience. More
Other Employees Tagged: Jennifer Bowen, Christopher Volk
September 30, 2018
great experience you know what I called doug told him what I wanted and to let me know when it was ready, he called next day and said everything was done and waiting f you know what I called doug told him what I wanted and to let me know when it was ready, he called next day and said everything was done and waiting for me. we went in and signed everything and was done in 15 minutes. him, Chrissy and rich are allways friendly and go out of there way to say hi and show appreciation for buying from them, see ya again soon thanks, bob king More
Other Employees Tagged: Christine Klaben , Doug Carter
September 30, 2018
Highly recommend! Doug Carter was very helpful! He went above and beyond to help me and make the process go as smooth as possible. I am very happy with my new car! Doug Carter was very helpful! He went above and beyond to help me and make the process go as smooth as possible. I am very happy with my new car! More
Other Employees Tagged: Doug Carter
September 30, 2018
Proud Owners of 2018 Escape Phenomenal! Our whole experience was filled with fun, knowledge and all the help we needed! Everyone worked with us to make everything so perfect! We Phenomenal! Our whole experience was filled with fun, knowledge and all the help we needed! Everyone worked with us to make everything so perfect! We are so in love with our new vehicle and couldn’t be more excited! Thank you so much for the help and amazing experience. More
Other Employees Tagged: Christine Klaben , Branden Johnson, James Stickler
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