Dealer Reviews
Cars for Sale
Dealer Log In
Richard Klaben
940 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review
940 Reviews of Richard Klaben
February 05, 2017
Another Great Experience at Klaben I have been going to Cleven for my last five or six vehicles and I have worked with a few different agents, all of them have been very helpful and ea I have been going to Cleven for my last five or six vehicles and I have worked with a few different agents, all of them have been very helpful and easy to work with. I have worked with Chris on my past few vehicles and I continue to return to Klaben, though I have many dealerships closer to me. If anyone is looking for a new or used vehicle, I strongly suggest considering taking a drive even if it is a little bit of a ride for you to visit Chris and Klaben Ford More
by Kev791979
Other Employees Tagged: Chris Moldas , Stephanie Slomberg
February 02, 2017
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
by JLGREENE7
Verified CustomerOther Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn , Don Batten, Tim Casto, Mike Cooney, Daniel Peters, Steve Workman, Loretta, and Tammy
February 01, 2017
Very Accomodative The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give the Klaben services team very high marks in regard taking care of my needs as a customer. More
by brent.besinger
Other Employees Tagged: Chris Moldas, Tom Alcorn
January 30, 2017
Worry free experience Met with Chris Moldas to get my wife a new car. Told him what we were looking for and were shown the vehicle that we were after. No sales gimmicks or Met with Chris Moldas to get my wife a new car. Told him what we were looking for and were shown the vehicle that we were after. No sales gimmicks or cheap sales pitches to deal with! He took time to answer our questions and was very knowledgeable on all specs of the vehicle. The quality and service go beyond what words can describe! The final positive experience with Klaben was getting to meet Rich Klaben himself! To have the owner of the dealership working right alongside of the other associates just shows that this dealer is here to ensure your experience is exceptional Everytime! More
by Joe K
Other Employees Tagged: Chris Moldas
January 27, 2017
Kent Klaben Ford Lincoln was an amazing experience! From the moment I contacted Brandon Brinkley, he worked SO hard to get me a brand new car with EVERYTHING I wanted and the extra bells and whistles at From the moment I contacted Brandon Brinkley, he worked SO hard to get me a brand new car with EVERYTHING I wanted and the extra bells and whistles at a price that was within my budget, a finance charge that was next to nothing, and a car I absolutely LOVE! He was pleasant and funny and not pushy at ALL! He took such great care of my mom and I! He's extremely knowledgeable about all of the vehicles and figured out exactly what car would be best for me! Mr Klaben himself made sure that I was taken care of and able to purchase this car! Thank you Mr Klaben! And to Jennifer, you were so pleasant, kind and caring! Buying this car was the most pleasant car buying experience I have EVER had and we felt like royalty the entire time! Thanks to all of you! More
by Christine 72
Other Employees Tagged: Jennifer Bowen , Brandon Brinko
January 27, 2017
Top notch Staff awesome experience Picked up a used truck yesterday, (new to me). The auto was spotless, and the employees treated me like family. Could not be happier. The Whole proce Picked up a used truck yesterday, (new to me). The auto was spotless, and the employees treated me like family. Could not be happier. The Whole process was quick and painless. Tip.. call ahead and they can get a leg up on the paperwork, that's what I did and everything worked out well. They had a notary which helped with my old title. More
by Cogs
Other Employees Tagged: Jennifer Bowen , Terry Baughman, Doug Carter
January 23, 2017
Best buying experience every time! Klaben always goes above and beyond to make our buying or leasing experience the best. From the warm greetings to the delivery of the car it is amazin Klaben always goes above and beyond to make our buying or leasing experience the best. From the warm greetings to the delivery of the car it is amazing, friendly, etc. I can't say enough about Richard Klaben, and the entire sales staff! More
by KCOLBERT2
Other Employees Tagged: Doug Carter, Terry Colbert
January 22, 2017
GREAT EXPERIENCE This is the sixth car that my wife and I have purchased from Klaben Ford. Also each of my two children have purchased a Ford from Klaben. I highly re This is the sixth car that my wife and I have purchased from Klaben Ford. Also each of my two children have purchased a Ford from Klaben. I highly recommend this dealership. Top notch people!!! More
by RLBALSINGER
Other Employees Tagged: Tim Sterling, Christine Klaben , Mike Cooney
January 20, 2017
Klaben Ford/Lincoln Ty Davis Kent Ohio Looking to establish a fresh start to credit Klaben and Mr. Ty Davis truly help me and answered every question I ask to them. A pleasure working with Looking to establish a fresh start to credit Klaben and Mr. Ty Davis truly help me and answered every question I ask to them. A pleasure working with them. More
by Jeffrossow
Other Employees Tagged: Christine Klaben , Ty Davis
January 17, 2017
Service questions After there were some questions about information we had received, Klaben promptly answered our concerns and worked with us. Explained the situation a After there were some questions about information we had received, Klaben promptly answered our concerns and worked with us. Explained the situation and promptly responded to our satisfaction. More
by GILLIS44260
Other Employees Tagged: Doug Carter, Mike Cooney
Dealership Inventory (259 Vehicles)
