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Rick Shields
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149 Reviews
149 Reviews
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149 Reviews of Rick Shields
August 10, 2023
Greg shields provided me with excellent customer service in servicing my car. Very polite and professional in servicing my car. Very polite and professional More
by amy.selvaraj
Other Employees Tagged: Marci Ihnen, Greg Shields
Helpful 
August 09, 2023
By far the most friendly and best dealership experience. Always confident in receiving great customer service, Always confident in receiving great customer service, More
by Keshw
Other Employees Tagged: Greg Shields
August 09, 2023
It’s very clean and all of the staff is friendly and willing to help, they do their best to get you the best deals and overall was a great experience willing to help, they do their best to get you the best deals and overall was a great experience More
by Blarose1803
Other Employees Tagged: Marci Ihnen, Greg Shields, Teresa Smith, David Cassout
August 09, 2023
The whole Shields team made the process of car buying hassle free- They were very professional. the best experience I’ve ever had with a dealership hassle free- They were very professional. the best experience I’ve ever had with a dealership More
by Leenahancockmd
Other Employees Tagged: Marci Ihnen, Mark Keyes, Terry "TNT" Twitchell, Greg Shields, David Cassout, Kory Miller, Kyle Johnson , Ben Hall, Andrew Henson
August 09, 2023
Great place to buy and have your car serviced ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! My wifes family lives in Florida and I hear all sorts of stories about there dealerships and repair places . Glad I do not have those problems ! More
by nursepen
Other Employees Tagged: Marci Ihnen, Mark Keyes, Greg Shields, Dale Scudder
August 06, 2023
Everyone we dealt with was very respectful and good to deal with. They made one error on the paperwork and forgot to give us a $1,000 rebate. They caught the error later and sent us a check promptly. The deal with. They made one error on the paperwork and forgot to give us a $1,000 rebate. They caught the error later and sent us a check promptly. The pickup process for the new vehicle was slow and they should look at ways to speed it up. It took about three and a half hours to do the paperwork. We got a letter from Ford Motor Credit correcting 2 additional mistakes they made on the application. Some additional training on the paperwork procedures may be helpful. More
by bjstikkers
Other Employees Tagged: Greg Shields, David Cassout
August 05, 2023
Rick Shields did a wonderful job following up with the Ford company on a misunderstanding regarding the price of the vehicle we purchased. Ford company on a misunderstanding regarding the price of the vehicle we purchased. More
by mikeschwarz
Verified CustomerOther Employees Tagged: Teresa Smith , Tim McIntire
July 29, 2023
What a pleasant surprise going to pay for routine maintenance and learning was no charge thanks to FordPass Rewards! maintenance and learning was no charge thanks to FordPass Rewards! More
by HGAMEL
Other Employees Tagged: Dale Scudder, Kory Miller
July 21, 2023
The showroom was really nice and clean, they were efficient and easy to work with. Thanks efficient and easy to work with. Thanks More
by lhardimon
Other Employees Tagged: Terry "TNT" Twitchell, Teresa Smith
July 12, 2023
As always Sheilds did a fantastic job. Schudder and his staff did a great job! Schudder and his staff did a great job! More
by tfinger3715
Other Employees Tagged: Marci Ihnen, Dale Scudder, William Nigh , Rich Drennan, Lori
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