Check out Robby Phillips's reviews on DealerRater

March 23, 2023

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Great customer service friendly environment Thanks for your service.and on time job done . Good people. your service.and on time job done . Good people. More

by Lalith.Wimalarathne

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Mar 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 19, 2023

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I’m pretty freaked out my brand new car broke down, but at least Dean L. was cool and understanding. Thankful for him and his hard work. at least Dean L. was cool and understanding. Thankful for him and his hard work. More

by djm12988

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Ricardo Alegria, David Hendrix

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Mar 21, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 13, 2023

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Employee Rating

Appreciate the assistance. The process for holding a vehicle that we were going to purchase was a little cumbersome. The process for holding a vehicle that we were going to purchase was a little cumbersome. More

by amber.tucker

Verified Customer

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Purchase Time

Recommend Dealer

Yes

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Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 10, 2023

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Employee Rating

I’m a pleased two time customer. I’ve enjoyed doing business there. They seem to be strait forward in dealing with me. I’ve enjoyed doing business there. They seem to be strait forward in dealing with me. More

by ronnie.oneal

Verified Customer

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Purchase Time

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Recommend Dealer

Yes

Helpful 0

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Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 10, 2023

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Employee Rating

Rob was awesome to deal with. We love our Honda and will continue to tell people that!!!!! We love our Honda and will continue to tell people that!!!!! More

by NJISOM58

Verified Customer

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Trade-in Experience

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Recommend Dealer

Yes

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Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

February 11, 2023

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Employee Rating

Friendly & was able to get my car done quickly. They were great about the service check list. They were great about the service check list. More

by KRISTINEMILLER182

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, Ricardo Alegria, Albert Botello, David Hendrix, Mike Brown, Jack Gilvin, Brian Cole, Ramon Constancio

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Feb 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 22, 2023

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Employee Rating

Made the process incredibly easy. They kept me up to date. I am enjoying my new vehicle. They kept me up to date. I am enjoying my new vehicle. More

by jobmarti40

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 23, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 12, 2023

Dealership Rating

Employee Rating

I really loved how convenient the oil change was. It was quick to pull in the car, and it was done in about 1.5 hours (I got some breakfast in the meantime, and let the technician know, so it was per It was quick to pull in the car, and it was done in about 1.5 hours (I got some breakfast in the meantime, and let the technician know, so it was perfect)! More

by carhuff.ely

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jan 13, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 09, 2023

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Employee Rating

Always provide overall good customer service and products. Makes buying new cars fast and easy. products. Makes buying new cars fast and easy. More

by Jean Schubert

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jan 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 07, 2023

Dealership Rating

Employee Rating

I was given a wrong info when I purchased the car in full. It cost me $77 :( full. It cost me $77 :( More

by wakimmutuc

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Alegria

Helpful 0

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Jan 09, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda