Check out Robby Phillips's reviews on DealerRater

December 16, 2022

Dealership Rating

Employee Rating

I don’t have much to say about the dealership the person I dealt with was Robb And he did a very good job thorough to let us know about the vehicle and even followed me to Clovis to get him the money to pay I dealt with was Robb And he did a very good job thorough to let us know about the vehicle and even followed me to Clovis to get him the money to pay for the vehicle from the bank I appreciate him for doing that More

by Zamorapestpro

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

No

Helpful 0

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Dec 19, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 09, 2022

Dealership Rating

Employee Rating

Service was excellent and quick my salesperson rob went above and beyond to ensure I was completely satisfied. above and beyond to ensure I was completely satisfied. More

by Chancebauer

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Kienan Beasley, Ricardo Alegria, Albert Botello, Deanndra Mathes, Norma Ramirez

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Dec 16, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 20, 2022

Dealership Rating

Employee Rating

Friendly, professional and straightforward. This was the most comfortable and stress free experience I’ve ever had buying a vehicle from the salesman all the way through the financing process… This was the most comfortable and stress free experience I’ve ever had buying a vehicle from the salesman all the way through the financing process… and I have been around a long time! More

by stevenreedy01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Finance Manager and Angel

Helpful 0

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Nov 28, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 12, 2022

Dealership Rating

Employee Rating

Rob was a great salesman. Drove over 200 miles for me to sign my paperwork. Drove over 200 miles for me to sign my paperwork. More

by msebesta

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Nov 13, 2022 -

msebesta responded

Looks good! Thanks!

Nov 14, 2022 -

Frank Brown Auto and Truck Ranch responded

experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 28, 2022

Dealership Rating

Employee Rating

Robby was really kind and helpful. He made the process super easy. He even brought the paperwork to me so I wouldn’t have to drive to Lubbock. He made the process super easy. He even brought the paperwork to me so I wouldn’t have to drive to Lubbock. More

by Nan

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

September 01, 2022

Dealership Rating

Employee Rating

Rob did an excellent job getting me into a great vehicle. The buying process was fast and efficient. I will visit again when I'm ready for my next vehicle. The buying process was fast and efficient. I will visit again when I'm ready for my next vehicle. More

by ajimray

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson

Helpful 0

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Sep 02, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 20, 2022

Dealership Rating

Employee Rating

Customer service is great and people are very friendly. I will always go back for great service I will always go back for great service More

by Fátima

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Philip Jansen, Tyson Hall, David Hendrix, Mike Brown, Jack Gilvin, Deanndra Mathes, Brian Cole, Ramon Constancio, Norma Ramirez

Helpful 0

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Aug 22, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 25, 2022

Dealership Rating

Employee Rating

Professional, friendly, knowledgeable, as I have come to expect from Frank Brown staff. I’ll be back. expect from Frank Brown staff. I’ll be back. More

by kagret1111

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson

Helpful 0

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Jul 27, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 21, 2022

Dealership Rating

Employee Rating

I took my vehicle in to have a recall repaired and everything was great. Every employee I came in contact with was extremely professional and courteous. From the first phone call to the person who han everything was great. Every employee I came in contact with was extremely professional and courteous. From the first phone call to the person who handed me my keys after the repair I was treated with such kindness! It’s rare to get this kind of service now a days. Definitely recommend Frank Brown Auto and Truck Ranch for all your vehicle shopping and repairs. More

by Klarissa_Leyva

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 22, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 08, 2022

Dealership Rating

Employee Rating

I was very pleased with the service I received. They went over and beyond to make this sale go quickly and easy. Thank you Rob you deserve salesman’s of the year. They went over and beyond to make this sale go quickly and easy. Thank you Rob you deserve salesman’s of the year. More

by Alyce

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Jul 15, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda