Robin Berglin
Robin Berglin at Mike Murphy Ford Inc
Refer Me

Robin Berglin | Page 2

Pick Up & Delivery Coordinator

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.9
155 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

40 yrs

Languages Spoken

English English

4.9

155 Reviews

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155 Reviews of Robin Berglin

December 30, 2023

Dealership Rating
Employee Rating

Fair, prices to sell with little to no back and forth, and solid integrity. Bought last 4 vehicles there and utilize servicing as well. More

by coconut981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 26, 2023

Dealership Rating
Employee Rating

I tried the service department and found the service manager rude and condescending. Mitch does NOT make your business one that I would frequent. horrible customer service. More

by angiehb78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2023

Mike Murphy Ford Inc responded

We're sorry to hear that your service experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mike Murphy Ford

December 22, 2023

Dealership Rating
Employee Rating

Good service. When I am waiting for my vehicle Mike Murphy generally checks on the people in the waiting area, and even brings us fresh coffee. More

by BPOTTS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2023

Dealership Rating
Employee Rating

Their service is excellent, our salesman is the best, they always have a great selection at fair prices. More

by mortonman
Recommend Dealer
Yes

December 05, 2023

Dealership Rating
Employee Rating

The service department never disappoints. Also the fact that they came to the house and picked up and dropped off our vehicle alone was such a convenience, we wouldn't go anywhere else. More

by STACIE.MARIE.PLEASANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2023

Dealership Rating
Employee Rating

Great quality service consistently. Mike is always there to offer refreshments and employee Brandon Salvati is always available when I need him. He is very knowledgeable and has always More

by Bdana4ya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Salvati, Mike Murphy , Todd Brekke , David Brekke

October 18, 2023

Dealership Rating
Employee Rating

X x x x x x x x x x x x x x x More

by TCHRPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

Friendly people to work with. I would recommend everyone buying from Mike Murphy Ford. Offered to take me anywhere I wanted to go while I waited for service More

by cathygraham44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 17, 2023

Dealership Rating
Employee Rating

Matt is always very helpful in service. Very informative and the work on my vehicle is always done on time. More

by TIMPUENTESARTIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 03, 2023

Dealership Rating
Employee Rating

I had to wait for service. The offered and took me to a restaurant to eat while I waited. And offered to come pick me up. Friendly people work in service department. More

by Katharine Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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