Russell Casteel
Russell Casteel at Mac Haik Chevrolet

Russell Casteel | Page 4

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.5
76 Reviews
4.5

76 Reviews

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76 Reviews of Russell Casteel

August 29, 2024

Dealership Rating
Employee Rating

Tony McPhail has always been very helpful and professional in every aspect of my visit for service. More

by GNINAO48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2024

Dealership Rating
Employee Rating

I cannot rate any service personnel less than a five. Can't imagine doing business elsewhere! You have my complete confidence! Gail P. O'Hare More

by JANDGOHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 06, 2024

Dealership Rating
Employee Rating

The team did a great job and was very personable & efficient at servicing my car! More

by cnc1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2024

Dealership Rating
Employee Rating

Jessica made the whole approval and paperwork so easy for me and in an appropriate time. Communication was always there and the effort she did to get me in the car that I purchased. I’ll definitely will make More

by Cpenaflores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 13, 2024

Dealership Rating
Employee Rating

They are helpful and get the job done. They are always there to accommodate and issue you may be having with your vehicle More

by LOLA10.DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Swanson Jr

April 04, 2024

Dealership Rating
Employee Rating

Thank you so much Today the service was very good unlike the previous service Thankyou More

by Almahrookahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2024

Dealership Rating
Employee Rating

I wait three hours and They told me that car spare parts were not available. I had an appointment with them very bad More

by Almahrookahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 19, 2024

Dealership Rating
Employee Rating

My service was excellent. Who is the easy making an appointment with Brad. And got my car back in a timely manner More

by BILLYCASSELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 18, 2024

Dealership Rating
Employee Rating

8 weeks with vehicle in service. Regular updates to say it wasn't fixed. When I did pick it up when it was fixed, I was shown what had been done to it and seemed OK. Unfortunately More

by CLAUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darriel Clark

March 16, 2024

Dealership Rating
Employee Rating

They were on point and respectful, very helpful no issues with anyone when I asked a question they always have the answers More

by CJTHACHOSEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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