"Great Customer Service"
I found Angus, Ryan, and Christine to be genuine and thoughtful in all my interactions with them. They took the time to explain options, and help me make a decision on choosing a vehicle, rather than trying to push options or vehicles. Will recommend!
Everyone worked so hard to help me get my car. Marc was always willing to help in any way he could; Ryan made my new car possible, and the people in financing went the distance to help me get my loan. I couldn't be happier, and will always come back to this dealership for my cars. Thanks folks! :D
"Professional, Friendly Experience "
I am not particularly a patient consumer but found my leasing experience to be highly effecient with every professional staff member motivated to make the work flow quickly and effectively. Highest marks for my sales representative, Phil Devoid who listened carefully to my needs, recommended and placed me in the perfect vehicle. The paperwork went quickly and the finance rep, Dennis Schindler, was thorough and patient. Meeting the Sales Manager, Ryan Deneker, was a nice touch and his warm, welcoming demeanor proved a comforting and reassuring encounter.
This dealership is a warm, comfortable and friendly place to visit. Their commitment to excellence is apparent and I would highly recommend Heritage Toyota.
"Great customer service!"
- Sarah M.
Derek stayed an extra 2 hours after closing on a rainy Saturday to make sure I was happy w my new truck! He was very knowledgeable and took the time to answer all of my specific questions. I didn't feel pressured and felt as though, as a women buyer, I wasn't treated as such.
I have already recommended him and Heritage to two other potential customers.
"Heritage makes buying a vehicle non-stressful!"
Josh Cousino was exceptional to work with! I cannot thank him enough for all the time he has spent with me answering my every question with ease! He is a great guy that just wants to see his customers happy! I have already referred others to him and they have not only purchased vehicles from Josh, but raved about what a great guy he is! I Definitely recommend Josh to anyone who has ever had a bad experience with any other dealership or salesman, he makes a stressful situation easy! Thank you Josh!
"Time well spent"
I went to several other Toyota dealerships before Heritage and I was getting discouraged. What a difference it was with Casey Morrow and Ryan Denecker. Casey is a genuinely pleasant person. He is thoroughly knowledgeable about the truck I was considering - I even know where to park my sunglasses now - and the maintenance plan. He made such efforts throughout the process of buying and getting my truck ready for me, from finding it off the vehicle carrier to standing in the rain as I drove off. Ryan listened to what I wanted and needed, then suggested options to me. He was patient and arranged a price that I feel good about. Two very nice guys, I'd recommend them.
"Friendly attitudes, easy negotiations and GREAT deals !!"
Working with Derek was effortless and enjoyable. He is very knowledgeable and was able to answer all of my questions. He also really listened to my concerns and took note of the types of things I wanted in my new truck. He made the whole process easy and I believe I got an incredible deal. I would definitely recommend Derek for your car buying experience.
"First car buying experience!"
I had a very positive first car buying experience with Josh! He was friendly and informative. I would highly recommend reaching out to him if you're looking for a new vehicle.
"Good time "
They new what I wanted and they delivered.
Roger did a great job. From helping me pick out a new truck to walk around and delivery. Heritage Toyota is the best!
"Easy and Fun "
Dealt with many salespeople, Ryan and Casey treated my wife and myself very professionally, yet they made our visit fun and exciting, if you cant joke with your customers, you should,nt be in this profession. Both Ryan and Casey were very well informed, kept the bull**** in another room, and made our purchase a fun experience. Will definitely give their names as the team to hook up with. Both deserve a raise and a pat on the back!!