Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 83

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

July 30, 2020

Dealership Rating
Employee Rating

We received awesome service from everyone we worked with from the start to the finish of our purchase. Great dealership! We are in love with our Cadillac Escalade. More

by TRISHAHAYNES
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Alex Sarabia , Tony Catalano

Jul 30, 2020

Mark Christopher Auto Center responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2020

Dealership Rating
Employee Rating

Please to work with Faddy like the last 7-8 vehicles I’ve bought. Very easy to chose my vehicle and work with him on financing More

by rschick
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez , Faddy Salib

Jul 30, 2020

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 29, 2020

Dealership Rating
Employee Rating

Completed everything online ! Only went in office when I was Approved and needed to sign paperwork !! Armando N. Worked tirelessly to get me approved for a loan and did not run short at all ! By far the bes More

by V_ROD07
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno

Jul 30, 2020

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 28, 2020

Dealership Rating
Employee Rating

Quick process. From greeting to closure the process was adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand su More

by 1SOCALHAWK
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos , DAS Admin, Mike Cagey, Tony Catalano, Matt Torres, Frank Villalobos, Gerald Waters

Jul 29, 2020

Mark Christopher Auto Center responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2020

Dealership Rating
Employee Rating

Joel Rodriguez was very helpful didn't pressure me. Very informative about truck I wanted. Sales process went smooth. Overall good experience! Hats off Mark Christopher sales team !! More

by PAPINMG
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho , Joel Rodriguez

Jul 28, 2020

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 25, 2020

Dealership Rating
Employee Rating

Excellent service friendly needed oil change and got it done right away in no time👍 great break room with coffee and TV for waiting would go back again🙂 More

by HOUDINE007
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Johnny Mendoza, Nick Polytarhos , Mike Cagey, Vincenzo Catalano, Gil Gonzalez, Colleen SanFillippo, Frank Villalobos, Gerald Waters

Jul 28, 2020

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2020

Dealership Rating
Employee Rating

Mike Sheridan is the best ! He helped us get exactly what we wanted for the price that fit our budget! I highly recommend this man! More

by J
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan , Ray was the best also !

Jul 21, 2020

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 21, 2020

Dealership Rating
Employee Rating

Helpfully, complete details, very intelligent, easy process, quick process,very clean building, very organized, very good deal ,answered all questions.everything more than very good More

by Samy
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos , Mike Cagey, Gerald Waters, Fady Salib

Jul 21, 2020

Mark Christopher Auto Center responded

Samy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2020

Dealership Rating
Employee Rating

Great and easy deal! Was an easy and friendly process! I recommend this dealership! Jose and Sam were awesome to deal with, like talking to friends, no upsell. Straight easy deal! More

by Jose I
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez

Jul 15, 2020

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jose and Sam was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 14, 2020

Dealership Rating
Employee Rating

Excellent service. Worked with me so I could afford the car. Alfonso was very helpful and knowledgeable. Thank you for a pleasant experience as always. More

by CGT444
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey, Alfonso Jofre

Jul 15, 2020

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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