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Sam Lasher
Sam Lasher at Maple Hill Auto Group
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Sam Lasher | Page 6

Audi Service Specialist

Maple Hill Auto Group

5622 W Main St.
Kalamazoo, MI 49009

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4.8
113 Reviews

Dealership Experience

2 yrs

4.8

113 Reviews

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113 Reviews of Sam Lasher

July 07, 2023

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Employee Rating

Outstanding customer service. Highly recommend the maple hill auto group team for all of your auto needs. Great and honest people More

by MISSANT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Armbruster, CEDRIC RUSSELL

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Jul 10, 2023

Maple Hill Auto Group responded

Thank you for the kind review. We try hard to meet our customer's expectations. Please let us know if we can do anything else to assist you. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

July 06, 2023

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Very impressed with the quality of work performed and accommodating me with my limited schedule. More

by MOTHERLOAD37
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal, Sadie Hisey, ALYSSA MILLERS

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Jul 10, 2023

Maple Hill Auto Group responded

So glad we were able to accommodate your schedule. Let us know if we can assist you in the future. Thank you! Angela Carlson Customer Service Specialist 269-342-6600 acarlson@maplehillauto.com

June 29, 2023

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Love all the women in the service department . Good service. Thanks so much .the car wash was helpful More

by psfd444
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Lena Grubb, Hannah Seal, Lauren Armbruster, Randy Kim, CEDRIC RUSSELL, Rebecca Shelton, Sadie Hisey, ALYSSA MILLERS

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Jun 29, 2023

Maple Hill Auto Group responded

Thank you! We appreciate you taking the time to leave a review. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

Jun 30, 2023

psfd444 responded

Yes I forgot to mention that I had one of my rims damaged by a valley parker. They're looking at Replacing the rim I have a GV80 with the prestige in advance package 22 inch rims. Can you advise the total replacement costs to Have the rim replaced and installed? Thank you

June 28, 2023

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Servicing my 2017 VW Beetle at Maple Hill Auto is the first service visit I've had where I didn't feel like I was taken advantage of. Very friendly staff: Sam, Mitch, and Hanna were great.. Colin's vid More

by bagne
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Hannah Seal

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Jun 28, 2023

Maple Hill Auto Group responded

Thank you! We are so happy to hear that our service staff was so great in helping you get your vehicle serviced. We love reading reviews like yours. We appreciate you taking the time to write about your experience. If there is ever anything we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 15, 2023

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I’ve been to multiple Subaru dealerships for service. This is the only one I’d come back to…even if it isn’t the closest one to my house More

by LAH14ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Hannah Seal, Lauren Armbruster, Morgan Tassell, CEDRIC RUSSELL, Rebecca Shelton, Sadie Hisey

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Jun 16, 2023

Maple Hill Auto Group responded

Thank you! It is good to know that you trust our service team and love coming back to us. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

June 12, 2023

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Everyone asks the right questions ,everyone answers my questions and the purpose of my visit is great. More

by javskii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim, Rebecca Shelton, Sadie Hisey

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Jun 13, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 26, 2023

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My appointment could not have gone smoother. Sam was very timely and provided great communication. I couldn't be happier. More

by AudiFamilyKazoo
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Workmanship
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Recommend Dealer
Yes
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May 26, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 04, 2023

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by eferguson1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 08, 2023

Maple Hill Auto Group responded

Thank you for taking the time to leave a review. Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 03, 2023

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Thorough and professional word word word word word word word word word word word word More

by JOE3PUTT
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Recommend Dealer
Yes
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May 08, 2023

Maple Hill Auto Group responded

Thank you! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

May 03, 2023

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Employee Rating

Sam got me in the shop about 2 weeks prior to my appointment AND got me a loaner. And they were finished with my car by lunchtime. It’s the best service I’ve had with Audi. More

by ANDRELTOUSSAINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Yu

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May 08, 2023

Maple Hill Auto Group responded

Thank you! We're happy to hear that we were able to make this your best visit yet. We look forward to working with you in the future. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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