Scott Gregg | Page 7

Great I had a great car buying experience with Tucson Subaru. Robert and the rest of the staff were there to help me through every step of the process. I had a great car buying experience with Tucson Subaru. Robert and the rest of the staff were there to help me through every step of the process. More

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Subaru is more than a car It’s about the people who take care that you buy the right car, who make sure you know all the features that Subaru offers, who make sure every checku It’s about the people who take care that you buy the right car, who make sure you know all the features that Subaru offers, who make sure every checkup is complete. I appreciate the free travel check on my car before I head out on a long trip. Tucson Subaru ensures you feel valuable and protected in your SAFE vehicle. A special service when you buy a car are the get acquainted gatherings where they explain all their services and the features of the car. More

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Extraordinary customer service I have had dealings with almost all departments at Tucson Subaru and every encounter has been a pleasure and all have always been most helpful. I have had dealings with almost all departments at Tucson Subaru and every encounter has been a pleasure and all have always been most helpful. More

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Great While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of While traveling through Tucson, I accidentally locked the keys in my 2015 Subaru Forester. Service Director Scott Gregg and his team took time out of their day and were able to get my vehicle unlocked for me. Scott refused any payment for the service. If I buy another Subaru, I definitely will keep Tucson Subaru in mind. John Montgomery More

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No professionalism from the Service Director as well as the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and fin the GM. Not customer focused and ultimately try to take advantage of its customers to benefit their agenda. Read reviews on multiple sources and find the track record to be smudge worthy. This service department has a Director that assumes ideals rather than rely on research and facts. We have been extremely mistreated and will go through every channel possible to expose these individuals for the unprofessionalism and mishandling of every aspect we’ve experienced. More

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Excellent service and knowledge shown by staff. Steve Norris was very knowledgeable during our "Encore" meeting. We had many questions and he took his time and was explicit with his answers, showin Steve Norris was very knowledgeable during our "Encore" meeting. We had many questions and he took his time and was explicit with his answers, showing us the correct selections on the computer screen. He brought up some questions from other people which helped us understand the complexity of everything available in our Outback. He spent over an hour and made sure we were clear in our understanding of all the available options. Also said to call him if we had more questions. Very personable young man. Scott made sure our vehicle was cared for and in great shape. More

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Above and beyond Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my ai Everyone was extremely courteous and professional. Jesse went above and beyond to contact Subaru America to see if they would cover the cost of my air-conditioning repair since it had been less than a month from when my warranty expired. Scott was very responsive to my situation and immediately got me into a loaner car the same day that I talked to him. More

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Great experience!! I am a person that requires lots of patience and repetition. Jimmy provided both. He was relaxed which allowed me to be relaxed and be able understand I am a person that requires lots of patience and repetition. Jimmy provided both. He was relaxed which allowed me to be relaxed and be able understand easier. He listened very well and made sure I was understanding and ready to move on to the next topic. Not only did he get all the business stuff accomplished he also added humor making the experience enjoyable and more relaxed at the same time as going through all that is included in purchasing a car. He's making himself available even after the sale. I would positively recommend him to my friends and family. It was a fun day. More

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This is my second new Subaru, I,m going to miss my Forester. Friendly, courteous, professional,and helpful service for the purchase of our new Outback. Anthony and Sean did an outs Friendly, courteous, professional,and helpful service for the purchase of our new Outback. Anthony and Sean did an outstanding job helping us find the right vehicle for us... More

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Very comfortable I was running late for my appointment because of traffic but they still managed to get me in and out in a reasonable time frame. Very friendly and on I was running late for my appointment because of traffic but they still managed to get me in and out in a reasonable time frame. Very friendly and on top of things and let me know there were other issues with my car, which were taken care of at the same time. Thanks to the technician that worked on my car, too. More

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