Scott Mertz
Scott Mertz at W&L Subaru

Scott Mertz | Page 3

Sales Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
107 Reviews
4.7

107 Reviews

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107 Reviews of Scott Mertz

June 03, 2023

Dealership Rating
Employee Rating

Helpful, knowledgeable, caring, dependable, honest, thoughtful, friendly, respectful, good listeners, tackles problems, thorough, polite, easy to work with More

by Thankful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup, Roy Beck, Owen Long , Meghan Balum, Cliff Clymer, Tony Kauffman, Mark Piercy

Jun 05, 2023

W&L Subaru responded

Thank you so much for the 5-star reviews! Have a great day!

April 14, 2023

Dealership Rating
Employee Rating

Friendly atmosphere. Everyone is attentive to your needs. I hope they’re around for a long long time. More

by penquinjoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Christine

Apr 15, 2023

W&L Subaru responded

Thanks so much!

February 10, 2023

Dealership Rating
Employee Rating

Our third Subaru from W&L! Would highly recommend Dale and the staff. They do right by their customers. More

by carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Long , Mark Piercy

Feb 10, 2023

W&L Subaru responded

Thank you so much for the repeat business!

January 25, 2023

Dealership Rating
Employee Rating

This dealership is very kind and respectful and are very accommodating to their customers all the time!👍🏻❤️ More

by bm8561
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 25, 2023

W&L Subaru responded

Thank you for the 5-star ratings!

Jan 25, 2023

bm8561 responded

👍🏻❤️

January 23, 2023

Dealership Rating
Employee Rating

Great service - I just pull my car up, they inspect it, and go over everything. So easy! Also the staff is friendly and professional. More

by Paula H
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Jan 25, 2023

W&L Subaru responded

Thanks so much!

January 11, 2023

Dealership Rating
Employee Rating

Mark should have went over when my payments are due and how to set it up before I left the dealership. I also didn't get back my insurance card. More

by kardonpic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

W&L Subaru responded

Thank you for the feedback. It looks like your payments were calculated based on a payment start date of 2/19. As far as set up, there is nothing you need to do, unless you want to do autopay. Unfortunately we are not able to help with autopay setup, as every lender is different and we do not have access to the lenders' processes or mechanisms for that. If autopay is something you are interested in, please contact your lender after you receive your first statement. Thanks again, and have a great day!

Jan 18, 2023

kardonpic responded

Thank you for the reply. PSECU recently sent payment packet and we will set up automatic payments.

January 05, 2023

Dealership Rating
Employee Rating

W&L was easy to work with. Curt did a great job taking us through the process and helping us with our decision. Definitely recommend working with them. More

by jamerrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curt Reid

Jan 05, 2023

W&L Subaru responded

Thanks so much!

December 22, 2022

Dealership Rating
Employee Rating

Excellent service! Great people. Professional and handling things timely manner. I am happy with my car. More

by noringer347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Dec 23, 2022

W&L Subaru responded

Thank you for the 5-star ratings!

December 13, 2022

Dealership Rating
Employee Rating

All services were performed as requested. I appreciate Issac and Jessica for all their help during my visit. Treat you like family. W & L Subaru is the real deal. More

by Steelers58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long , Isaac Young, Jessica Lloyd

Dec 14, 2022

W&L Subaru responded

Thank you so much!

November 29, 2022

Dealership Rating
Employee Rating

Very professional, courteous, and friendly staff. Very satisfied with the whole deal from start to finish. A wonderful atmosphere in the really nice building from sales to service. I have purchased m More

by ben.tharp123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Becky Kline, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Dec 05, 2022

W&L Subaru responded

Thank you for the repeat business! It is always our pleasure helping you! Take care and enjoy your new car!

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