Shakelvin Mattocks | Page 2

Purchased a used vehicle. Staff was very helpful but not pushy. Would do business again definitely. Staff was very helpful but not pushy. Would do business again definitely. More

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Everything about our experience was positive. When my wife found a car she liked and made an inquiry online she exchanged emails with Sha because the color car she wanted was on order but not in When my wife found a car she liked and made an inquiry online she exchanged emails with Sha because the color car she wanted was on order but not in stock. They exchanged emails and set up a test drive when the car arrived. The car was ready for us when we arrived for the test drive. Our salesman was Ryan. He was very friendly and knowledgeable. We bought the car that day. The business manager was very friendly and efficient. Extended warranties were explained but at no point did we feel pressured. We were there several hours while the car was prepped and paperwork was processed. The set up at the dealership is very comfortable. All the staff we dealt with were very polite and friendly. Would highly recommend Herb Chambers Lincoln. More

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We had a great experience buying our new cosair . Brooke our sales consultant was fantastic to deal with. We can’t say enough about everything she did for us. Brooke truly made our purchase a pleasure Brooke our sales consultant was fantastic to deal with. We can’t say enough about everything she did for us. Brooke truly made our purchase a pleasure. Thank you Brooke!! More

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Great place to buy a car! , Will work with you to what you can afford!, Mara Russell and staff were great! , Will work with you to what you can afford!, Mara Russell and staff were great! More

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Excellent experience. Great people form sales to service to the manager. A pleasure to do business with. Great people form sales to service to the manager. A pleasure to do business with. More

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Great experience, love my new Lincoln! Brooke was great in helping me find the right car for my needs! Brooke was great in helping me find the right car for my needs! More

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The dealership was modern and comfortable. I didn’t feel pressured and everyone was very helpful. It felt more like everyone was giving me advice rather than selling me. pressured and everyone was very helpful. It felt more like everyone was giving me advice rather than selling me. More

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Lincoln staff were initially responsive and bought our used car, took full possession of the vehicle, and agreed/promised to mail a check the next day. But we suggest thinking twice before agreeing to a used car, took full possession of the vehicle, and agreed/promised to mail a check the next day. But we suggest thinking twice before agreeing to a mailed check. The next day, Peter, the GM, brought up excuses why he couldn't mail the check that day as agreed, much less have a check ready for pickup. When questioned he threatened to not buy the vehicle. What kind of business treats customers this way? He then sent extra paperwork, but went silent for 2-3 days. Fortunately, Peter's staff were professional, and made up for lacking customer service. Recommend this dealership with reservation. The staff's professionalism is why we chose "yes" in lieu of "no." More

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Brooke was very accommodating and knowledgeable in helping us decide on a 2021 Lincoln Nautilus helping us decide on a 2021 Lincoln Nautilus More

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Very strong dealership with good product and nice inventory (Nov 2021). I talked to Ford, Volvo, VW before I bought here. inventory (Nov 2021). I talked to Ford, Volvo, VW before I bought here. More

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