"Shalonda is AWESOME!"
We recently purchased a Late Model Year & Low Mileage, Pre-Owned Sienna (which we LOVE) from Shalonda McCrory @ Andrew Toyota in Glendale, WI & I’d STRONGLY recommend her to ANYONE!
When we met with Shalonda, we’d already found a vehicle we really liked elsewhere. After researching and test driving several NEW & Late Model Year minivans (incl. ALL major Makes/Models) as well as a couple of SUVs & crossover vehicles, we were on our way to complete the sale on our “top pick” and feeling quite confident about our decision. On a whim, we stopped by Andrew for a “final affirmation” to elevate our confidence in the vehicle we selected by comparing it against a couple of Pre-Owned Siennas.
Shalonda helped us find a couple specific Model Years in their inventory of Siennas with slightly different combinations of features & options than we’d seen in NEW Siennas & other Model Years that we’d seen before. After a test drive with Shalonda, in a promising option, we had a “side bar” to discuss the tough dilemma of choosing between the two vehicles...UNTIL she located the PERFECT match for our family, expecting to arrive on their lot within a couple of days; our final choice was EASY & we are confident that we purchased the BEST vehicle for our family for years to come.
Not only did Shalonda help us to find the PERFECT VEHICLE for our needs...she also helped us identify several, SUPER-FUN & convenient “BONUS” options—which make our new Sienna the BEST Make/Model year to accommodate some of my unique mobility limitations & medical needs, PERFECT for the weekly routine of our family (with two young children), and SUPER-AWESOME when we bring guests along or travel with our large dog & extra cargo.
During our sales experience, Shalonda proved herself to be a SUPER-KIND, HONEST, & KNOWLEDGEABLE sales consultant, who was good at listening & willing to let us control the pace of the sales experience. She was IMPRESSIVELY AWARE of both the current inventory at Andrew in Glendale, WI, and her ability to describe/summarize the differences in features and available options among a hefty list of Model Years for both the 7 & 8 passenger layouts of the Sienna was refreshing and REMARKABLY ASTUTE compared to the large number of sales folks we’d already met with at several dealerships in Ozaukee, Washington, & Milwaukee Counties...and she allowed us the MUCH-APPRECIATED privacy, time, and space to discuss our purchasing decision as a family. Like I said...SHALONDA is AWESOME!
If you will be shopping for a vehicle in the MKE area, I’d strongly recommend a visit to Andrew Toyota in Glendale, WI AND asking SPECIFICALLY for Shalonda McCrory by name!
"Buying a new car"
Shalonda was great. Shalonda made my time at the dealership great she knew what I wanted. You guys had it I brought the car and everything went well. I will she her in another three years when I buy another car.
"Great Service, Great car buying experience time and again"
Leased a 2015 and now a 2018 from Sholonda. They sought me out this time because there was awesome promotions and they knew my lease was ending. We were over mileage by a lot and they got us into a newer nicer model for hardly anymore money. Will definitely be returning to Andrew for our next vehicle. Both of our last 2 vehicles they beat every other Toyota dealer in the area on price by a long shot.
"Easiest Car Shopping Experience Ever"
Shalanda was great to work with, as was everyone at Andrew Toyota. Quick, easy, and comfortable experience, tailored to my needs. No hard sell. Great dealership!
Other Employees Tagged:
Brian in Finance
"Great experience "
Shalonda made the auto buying a positive experience. Would highly recommend. Car buying is like going to dds, you dislike but the experience was amazing. Would go back again when I need a new vehicle.
"Super helpful and accommodating. Excellent service"
Shalonda was incredibly helpful, informative and helped me to make the right decisions. She knew what I was looking for and brought up different pros and cons with the various options providing me with the right tools to get the right care. She was incredibly patient, kind and professional throughout the entire process and I could not recommend her any more highly. This is the second time I've worked with her and I will be going back to her for any and all future needs.
"The easy car experience "
My lease was set to be up in May. I was over the miles and still had 2 months before it was time to turn in the car. I scheduled my oil change and Shalonda called me and said "Don't you want to get into a new car?" I was like sure. The whole process was done over the internet, phone and text. When I got to the dealership they were cleaning up the new car. I was so impressed by the how smooth the process went. She was awesome. Signing the new lease agreement was so easy, I was nerves. I am going to be a lifelong customer of Andrew. They have the best people working there. They arent pushy and they are truly there service the customers.
"Short, painless, and stress free."
Excellent service. I got my new car in under an hour! 10/10 would recommend this dealership. Shalonda and Vince were extremely helpful and friendly. Shalonda explained all the features to my car clearly and even setup my phone to connect automatically. I came in towards the end of the day and was surprised how upbeat they were!
Other Employees Tagged:
I’ve never liked car shopping due to the fact that the dealers are always pushy speed up a sale and sell you something you might not want. Shalonda was a total 360 if that. She was extremely helpful and there for me, not for her. She went out of her way to accomplish everything that I needed as if I was the only person there. I could rave for another paragraph but you get my drift. “A” class genuine service with a real smile and care. I would definitely go back and do business with again. Thank you!
"Great Customer Service All Around"
We liked that the salesmen and women allow you to browse without being "attacked," and that when we needed someone they were quick to help us. They worked with us on getting the best deal and vehicle possible and were pleasant the entire time. We visited a lot of dealers, and we were most impressed with Andrew Toyota. The service department manager is so helpful and welcoming as well. They even have a comfortable sitting area with beverages for you to enjoy while you wait or you can use their shuttle service or use a rental car. Thanks so much Andrew Toyota!