Steve Miller | Page 3

We tried several weeks and several dealerships to locate the car we wanted. Gates found it in the first day. Robert our salesman was great to work with. He was very honest and responsive and had stayed in t the car we wanted. Gates found it in the first day. Robert our salesman was great to work with. He was very honest and responsive and had stayed in touch throughout the process! More

by KBOESTER1 Verified Customer Verified Customer

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Nice friendly staff. Very helpful in finding the right vehicle for our unique lifestyle. Financing was quick and easy and they were willing to work with us. This was our 5th car from them. Will be back vehicle for our unique lifestyle. Financing was quick and easy and they were willing to work with us. This was our 5th car from them. Will be back. More

by NWLANE2 Verified Customer Verified Customer

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Purchased new 2020 RAV4 from Mike Fahey. One requirement was that it have a navigation system that did NOT have to run on my phone. Car came in, quickly received tutorial on car but at that point it was unc was that it have a navigation system that did NOT have to run on my phone. Car came in, quickly received tutorial on car but at that point it was unclear about the navigation in car. Went home and called Toyota for help then found out my version did not have that program. Husband went back to Gates - Mike F was out for surgery so Steve Miller assisted. Steve said he would look into finding us a car with what we wanted on it. We are now close to 4 weeks and have heard nothing. I also had to take car in for a software issue - Mike Ferrara helped with this. I mentioned that the car has a lot of rattle noises and I could bring it back for that - Mike just shrugged it off and said the car has a lot of plastic parts. I cannot begin to tell you the amount of cars we have purchased from Mike Fahey and have been completely thrilled but this time our experience has left a bad taste in our mouth. Every 4 years we buy a new vehicle and not sure that Gates will be our go to dealer all things considered. More

by BELL.PATTI Verified Customer Verified Customer

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It could not have been a more positive experience . The experience is always exceptional. We appreciate the quality of the staff and the pleasing environment that is always a real bright spot. The fairn The experience is always exceptional. We appreciate the quality of the staff and the pleasing environment that is always a real bright spot. The fairness and honesty from top on is so refreshing in these challenging times. More

by MTUESLEY Verified Customer Verified Customer

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Great effort by salesman.dealing with this dealership is net I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort w I have never had dealings with this dealership. Salesman was motivated to sell me the car. Price was fairly comparable to other quotes. Their effort was the deciding factor. More

by HFSCHWARZ Verified Customer Verified Customer

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We were treated wonderfully! We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Tha We were carefully and thoughtfully guided through the process of buying a new car. It was clear that everyone involved were considering our needs. Thank you! More

by JKSTEVENS Verified Customer Verified Customer

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Sasha Pask started is off on a voyage to get a Tacoma. She was helpful in getting everything in line and explaining the different versions of the truck. Jeff Miller then took over and it was a painless t She was helpful in getting everything in line and explaining the different versions of the truck. Jeff Miller then took over and it was a painless trade in and purchase of our 2020 Tacoma. It did not come with the floor mats but Jeff and his manager decided to get them for us at no cost and we picked them up a couple days later. One big thing to us was that the color they had in stock was nice, but not exactly what we were looking for. They located the color we wanted and brought it into the dealership before we got there for the test drive. I would highly recommend Gates to anyone looking to purchase a vehicle. More

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I visited the store several times in my attempt to find a new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. new car when my lease was up. I finally got what I wanted, especially with the help of Trent. Trent and Andy helped the whole family. More

by JDSNIADECKI Verified Customer Verified Customer

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Total mis diagnosis system had.80 psi at 60 deg outside Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not runn Temp with 134a they claimed a leak (I have universal HVAC / freon lic) they then "filled it" to (they claimed 600 psi) finding a leak in the not running compressor. Duh! Unit may have bad clutch on compressor or bad low or high limit. But 600psi will cause automotive compressor to leak. I deserve a refund of my $149 to charge my already charged AC. More

by JUNKMAIL0 Verified Customer Verified Customer

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Fast and smooth! Great people to deal with! No problem test driving both trucks and very helping people around! Would love to comeback and buy another car in the future! test driving both trucks and very helping people around! Would love to comeback and buy another car in the future! More

by P14YANG Verified Customer Verified Customer

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