Tim Bonnet | Page 5

Service department is top notch. Excellent to work with. Quick, efficient and highly recommended. A+ Excellent to work with. Quick, efficient and highly recommended. A+ More

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Really enjoyed working with all of the staff,sales ,finance and management. I will definitely consider doing a deal in the future with Gateway Chevrolet. ,finance and management. I will definitely consider doing a deal in the future with Gateway Chevrolet. More

by DENNISCARLSONCONSTRUCTION Verified Customer Verified Customer

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Gateway and our salesman John Trygstad were superb! ! I would highly recommend them to anyone. He spent 5 hours with us helping us find the vehicle to meet our needs. We went in not knowing exactly what ! I would highly recommend them to anyone. He spent 5 hours with us helping us find the vehicle to meet our needs. We went in not knowing exactly what we wanted and the entire time John was extremely patient showing us a variety of new and used vehicles even test driving 3 different vehicles. What’s nice about Gateway is the ability to look and test a large variety of different vehicles all at one dealership. Overall extremely impressed with everyone at Gateway!! More

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Salesman Robert Scott was great to work with. I will buy from him again in the future. I will buy from him again in the future. More

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Chase did a great job for me. Answered all my question and made the process quick and painless! I’d recommend Gateway to others! Answered all my question and made the process quick and painless! I’d recommend Gateway to others! More

by BRENT Verified Customer Verified Customer

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I personally think they went above and beyond and gave us the best experience we've had purchasing a vehicle ever sad we had to travel 4 hrs away from home to get that experience but we will be back in the f the best experience we've had purchasing a vehicle ever sad we had to travel 4 hrs away from home to get that experience but we will be back in the future will not deal locally again More

by VAGWITHSAND427 Verified Customer Verified Customer

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Very responsive and knowledgeable about vehicles and stock. Jeremy was a particularly good listener and eager to get to yes. stock. Jeremy was a particularly good listener and eager to get to yes. More

by MBRING Verified Customer Verified Customer

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This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

by brayanbarajas75 Verified Customer Verified Customer

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Very nice bunch of guys that work there! Nice selection of highly desired vehicles there! Nice selection of highly desired vehicles there! More

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We would definitely recommend Aaron to help you with your trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was trade-in/new car purchase. Aaron made our experience very pleasurable. He was friendly and very knowledgeable. Everyone we worked with at Gateway was pleasant, professional and happy to help. An overall great experience. More

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