Tom Trout | Page 11

If Employees make the company, this company is made WELL Have done business with these folks for many years, always helpful, fair, professional They most always get it right the first time but if not they Have done business with these folks for many years, always helpful, fair, professional They most always get it right the first time but if not they will take care of any problems promptly. It's very rare to find a company that truly cares about their customers but its not the company that can take the credit, its the employees but then again they are the company. 1. GREG BAIN... 100% (My salesman). In all my years involved in management as National Sales Manager for a Nationwide Sales Company, you will not find a more down to earth sales person and having hired hundreds of salesman believe me I know what makes a good salesman, he knows his business and above all he is honest. 2 . JOEY ABDULLAH (Manager of the sales department.) very high energy person, a really "Can Do" guy. very easy to work with, you will not have a more professional manager help you . It is very important to have people like this that you can count on to take good care of you. 3. TOM TROUT (Head of the service department) "Extremely helpful" and just a heck of a nice guy, if you are like me and like knowing that a service department is efficiently run, and is on top of things when it comes to managing and hiring service technicians that are making customers happy, then its Tom you want. 4 ZACH ROARK (Service Technician ) Great guy & Very efficient, personable and lends himself to making sure your taken care of and makes sure all your needs are met, you will leave your car with him and have confidence that it is in good hands. 5. MIKE COVINGTON Works with you for financing and making sure you understand what there is to know about your purchase and warranties, if any, really nice guy! talk to him for the financing needs; More

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Terrific in all areas from sales to service. Brought my Tundra in for routine service and bought a RAV4 Hybrid while there. No pressure or hassle, just great people to deal with. Very courteous, Brought my Tundra in for routine service and bought a RAV4 Hybrid while there. No pressure or hassle, just great people to deal with. Very courteous, respectful, and helpful. I am 100% sold on the dealership and highly recommend them to anyone needing service or looking for a another great Toyota. More

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The Best Buy experience Justice and Justin took their time, explained everything to me, answered my questions, showed me several different vehicles, never lost their patience Justice and Justin took their time, explained everything to me, answered my questions, showed me several different vehicles, never lost their patience, worked with me on the price and made the entire process an enjoyable experience. I would and will recommend them in the future. More

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Great customer service and helpful Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I' Tommy shackelford was very helpful in finding me a car. I got a great deal on my 2006 Ford escape. They detailed it and cleaned it up very well. I'm very happy. More

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Toyota of Cleveland is a great place to buy a vehicle!! My husband and I bought a 2013 Toyota Tundra and 2013 Toyota Avalon. We have enjoyed the vehicles very much!! The service and the service you get th My husband and I bought a 2013 Toyota Tundra and 2013 Toyota Avalon. We have enjoyed the vehicles very much!! The service and the service you get there is phenomenal !!! Tom Trout is excellent! He will do anything for you!! 👍😃 More

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GREAT DEALERSHIP HAD A VERY GOOD NO PRESSURE BUYING EXPERIENCE. I WOULD RECOMMMEND THEM ANYONE NEEDING A NEW OR USED CAR. EVERYONE I TAIK TO WASYERY FRIENDLY HAD A VERY GOOD NO PRESSURE BUYING EXPERIENCE. I WOULD RECOMMMEND THEM ANYONE NEEDING A NEW OR USED CAR. EVERYONE I TAIK TO WASYERY FRIENDLY More

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Making Car Sales Great Again! Vimal and the staff at Toyota of Cleveland made my car buying experience great again. They didn't pressure me and were willing to let me walk away to Vimal and the staff at Toyota of Cleveland made my car buying experience great again. They didn't pressure me and were willing to let me walk away to sleep on the decison, but the really great part is that when I came back the next day they had knocked off roughly another $1,000 on the price which sealed the deal for me. I never felt pressured and they NEVER wasted my time. More

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great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade with. More

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They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on a long trip. More

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Excellent My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . My car is 2002 Highlander.... still drives like new ! I purchased car here, been regular keeping up with all service. I recommend this dealership . Very reliable car. More

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