Tonya Ness
Tonya Ness at Handy Toyota

Tonya Ness

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.7
7 Reviews

Over 35 year's experience in the service industry. Started this business writing service for a diesel repair facility and then moved to automotive a few years later. I enjoy cars so much that I built and raced my own car. Cars are one of my passions.

Dealership Experience

6 mos

Languages Spoken

English English

4.7

7 Reviews

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7 Reviews of Tonya Ness

July 14, 2025

Dealership Rating
Employee Rating

Easy to get the appointment I want when I want. Very helpful personal. They take care of my needs abd listen to what I say, More

by mjt05766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

July 10, 2025

Dealership Rating
Employee Rating

I don't know if Tonya Ness was the person from the service dept I dealt with but whomever it was she was great! I was impressed my wait time was a little over half an hour; usually it's a couple of h More

by kathy524sylvester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Handy Toyota responded

Thanks for the review! We appreciate you taking the time to leave us one!

Jul 10, 2025

kathy524sylvester responded

You're welcome; keep up the good work!

June 26, 2025

Dealership Rating
Employee Rating

Handys is incredible and extremely reliable. I'm grateful for their professional service and consistency. More

by Ek131986
Recommend Dealer
Yes
Jun 26, 2025

Handy Toyota responded

Thanks for your review! We appreciate you leaving us one!

June 09, 2025

Dealership Rating
Employee Rating

Great service Quick and efficient drop off Stated in contact with me the entire time More

by kkivlehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Handy Toyota responded

Thank you for the review! We are glad to hear that you had a good service experience with us!

June 09, 2025

Dealership Rating
Employee Rating

Tonya and Errol went above and beyond to work with AUL to have my wheel bearing and speed sensor replaced. Tonya had the claim approved without me having to do anything - and when there was a delay in the se More

by captperry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule

Jun 09, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

May 29, 2025

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Employee Rating

Friendly, knowledgeable, easy to work with. Took care of my needs and explained everything that was being done. More

by sunsetplumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Handy Toyota responded

Thanks for your review! We appreciate you taking the time to leave us one!

May 23, 2025

Dealership Rating
Employee Rating

Adam Luneau and his team always goes above and beyond and provides the best customer service. More

by k.smith0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Handy Toyota responded

Thank you for the review! We appreciate you leaving us one!

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