Zach Westbrook

Very professional and helpful. They always answer any questions we have with expertise. We take advantage of the free car wash at least every two to three weeks. questions we have with expertise. We take advantage of the free car wash at least every two to three weeks. More

by kp8881 Verified Customer Verified Customer

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Andre was my salesman and he was very professional, he got me in and out fast. I would definitely refer him to anyone I know that’s looking to get a new car. Thank you Andre for being so nice. got me in and out fast. I would definitely refer him to anyone I know that’s looking to get a new car. Thank you Andre for being so nice. More

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Literally the best service ever experienced. I love my car but the people are reason enough to buy or bring your Mercedes here! So happy! car but the people are reason enough to buy or bring your Mercedes here! So happy! More

by mistymay222 Verified Customer Verified Customer

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Staff and service was awesome. They provided me with good information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! More

by SERGIO.ALUSHA Verified Customer Verified Customer

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Original deal made was a little misleading .But they made it right. Look the used cars over really carefully there refurbishing practices are questionable. Service Dept is outstandind. it right. Look the used cars over really carefully there refurbishing practices are questionable. Service Dept is outstandind. More

by craigpreston50 Verified Customer Verified Customer

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Hello Mercedes Benz of Temecula,Your service is amazing Hello Mercedes Benz of Temecula, Your service is amazing as your business makes me feel like I am a part of the team. Your business provides me with Hello Mercedes Benz of Temecula, Your service is amazing as your business makes me feel like I am a part of the team. Your business provides me with a place to look forward to going. I enjoy all the conversations and your interest in me. Thank you all! More

by ansgallina Verified Customer Verified Customer

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My sales person Kyu was amazing! My car was everything and more than what I expected. Way better price than other Mercedes dealer. Highly recommend and more than what I expected. Way better price than other Mercedes dealer. Highly recommend More

by rjkelley101 Verified Customer Verified Customer

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Great quality of professionalism with top notch service ready to accommodate any type of personal experiences. Cali Joe was super helpful and personable. Wayne is one of the most thoughtful people constant ready to accommodate any type of personal experiences. Cali Joe was super helpful and personable. Wayne is one of the most thoughtful people constantly seeking out a better option and getting me the best deals. Overall it felt like I was with good friends and had a great time with good people, plus I left with a new car! More

by jragoo90 Verified Customer Verified Customer

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Service done fast and right. Manny was very helpfull and had a smile on his face. He was very easy to work with and look forward to working with him again! Also, Zach in the pa Manny was very helpfull and had a smile on his face. He was very easy to work with and look forward to working with him again! Also, Zach in the parts department was very helpfull in getting my second key ordered and followed up with me every step of the way! More

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Disrespectful! So sad that I passed up several dealers to come here since my last service experience was pretty good so I decided to request the same person I d So sad that I passed up several dealers to come here since my last service experience was pretty good so I decided to request the same person I dealt with previously (Manny Hershaw). Turns out he's out on medical leave and I wasn't told until the time of the appointment. But I figured how bad could it be...big mistake! Well let me start by saying Reza Nejad (I'm sure I butchered that) did a decent job even though his communication was poor, ultimately, he did what he was supposed to do and got things done. I can excuse the forgotten phone calls because I know I'm not his only customer. HOWEVER, I cannot excuse the service guy joyriding in my car speeding thru the parking lot risking serious injury to myself, my mother who was parked near by waiting for me, and everyone else that happened to be there at closing! Not mention my car having nearly 4 or 5 extra miles beyond the ending service mileage. Was I sure this was my car...yup! I knew it was my car with VETERAN PLATES and watching this fool who couldn't have possibly earned these plates dog my car was very disheartening! He flew past me and the concierge who was looking for my keys at the time and I yelled hey that's my car right there! He asked me was I sure and I asked how many Tx veterans dropped a red Benz off today! I was so upset, I stood there waiting for an apology and to this day it hasn't happened. To top things off I kept hearing a banging in the trunk and my spare kit was simply throw in my trunk. I guess he was so focused on dogging my car he never bothered to put the kit back! So annoyed I can't even with this place! More

by MSMVet Verified Customer Verified Customer

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