176 California Ford Dealers

Sales staff was good however they reviewed my trade in - Dalked

Sales staff was good however they reviewed my trade in and tried to low ball me because the hood was out of alignment, that’s 10 minutes and a wrench to fix, missing head rest, which was in the trunk and some paint on vendor that needed buffed out, maybe 30 minutes with a buffer would fix. I almost left, petty little stuff was all they could find. Meanwhile they only had one key for the new vehicle which is a significant cost to replace and it wasn’t disclosed until after the sale and it was like. Sorry can’t help you.

Fast and quick! - Snrwest19

Fast and quick! This is the second vehicle I bought from Keller in Hanford. Make Keller your your next stop, when purchasing a new vehicle, you will leave 100% satisfied!

Friendly, honest. - Samanolucy

Friendly, honest. Didn’t push or insist to get extra coverage that I didn’t want

Good transaction but took over two hours to complete. - Tim

Good transaction but took over two hours to complete. As far as Ford itself they should increase production of the maverick hybrid so the wait is not so long. It was ordered in June 2023 and delivered nearly ten months latter at the end of April.

Mo is the best service tech I have worked with in over 22 - Dan N

Mo is the best service tech I have worked with in over 22 years that I have been driving Ford cars. Mo's response to every detail, from setting the appointment till I drove off and called Regina back with a follow-up question, was perfect!

This dealership has helped me get my dream car! - Mia v

This dealership has helped me get my dream car! I am so pleased with the help of the two sales men Dan “the car man” & David and general sales manager Ben for making my amazing deal. We have been searching for a used jeep wrangler (in great condition) for the last 3 days and with our strict budget (out the door $25,000) we had very limited options, but we got the call from Dan “the car man”, who mentioned they had a 2021 jeep wrangler sport s in beautiful condition! After mentioning our strict budget, they eventually agreed on the deal through the phone. We drove the hour and a half from south San Jose to see the car. Absolutely perfect! I was so happy to find the car of my dreams within my budget! We will definitely be coming back when it’s time for my dad to get a truck. Thank you again to everyone who took part in making this deal happen

It’s good have purchased many vehicles from vista ford. - Ldpainting

It’s good have purchased many vehicles from vista ford. Service is great but no def top off today when my truck was serviced isn’t that part of service?

Had a great experience in my recent purchase of a used - Russ B.

Had a great experience in my recent purchase of a used truck at Bill Brandt Ford. Steven showed me the truck. Greg sold me the truck the next day. My friend that accompanied me maybe go back to buy a vehicle there as well at a later date. Dealership: A++. Staff: A+. Experience: A. My first truck buying experience went extremely well.

Waited 11 months for my '23 Ford Maverick Hybrid. - mrecob

Waited 11 months for my '23 Ford Maverick Hybrid. I have nothing but good things to say about Sunnyvale Ford. The main person I dealt with was Jim Popal the General Manger. Others in his team that helped me were Jack the salesman, Sagar the finance guy, and Sabin the Internet Sales Manager. The dealer experience was totally stress free. Not even a mention of nitrogen for tires, VIN etching, perma plate, gap insurance, market adjustment or other nonsense. I was offered an extended warranty but when I said I did not want one, there was no further mention of it. I said I was paying cash for it so there was no offer of any financing. I have read a lot of dealer horror stories online but Sunnyvale Ford has to be one of the best. My highest recommendation.

They were very professional and helped every step of the - 88chrispang

They were very professional and helped every step of the way. Ford Frontier was great.

Excellent smooth service, and Ray got me into a Mustang - Victor

Excellent smooth service, and Ray got me into a Mustang Mach-E with the best deal, I can’t even tell you! I live in LA and my car was delivered to my door the very next morning. 10 out of 10 no notes.

The salesperson (Imad) and the support staff were - Ray Pereyra

The salesperson (Imad) and the support staff were extremely easy and comfortable to work with. They were transparent and straight forward in the pricing negotiations. They worked diligently to obtain the best loan financing.

My brand new 2024 Maverick was delivered to me with a - lizzeelee

My brand new 2024 Maverick was delivered to me with a tear in the front driver seat. When I pointed it out, the sales person said that they would take care of it. I've had the vehicle for five weeks now and have heard NOTHING. I texted the sales person five days ago inquiring when it would be taken care of. I received a text back from the sales manager that he would look into it. But five days later, still nothing. This is unacceptable customer service.

My buying experience was great i worked with Ryan also - Randyhrdlicka

My buying experience was great i worked with Ryan also had a great experience the finance department

Very professional. - Larry

Very professional. Mobile service was on time and quick and reasonable. Santa Monica Ford is my go to dealer. Larry

Thank you to my service advisor Christian for going above - NG10

Thank you to my service advisor Christian for going above and beyond to assist in resolving the issue I had with my wheel locks. Unfortunately, few weeks ago I went to Star Ford Lincoln for an oil change. That day Seta Alexanian helped me with my service and unluckily whoever worked on my vehicle that day they forgot to put back my wheel lock back. It’s a service advisor’s job to check on everything before my vehicle comes out from the shop. However, Seta didn’t even care to check and that day without me knowing I went home without my wheel lock. Few weeks later I went back because I had a flat tire and I wanted to see if they can help me with that but unfortunately they figured out that my wheel lock was missing. Thank God Christian helped me that day and he called Seta to ask her one simple question. If she knew anything about my missing lock since she helped me last time. In front of me she gives him this ugly attitude and not even a single apology to me, she walks away. To be honest, I am really disgusted from her attitude and not satisfied with her customer service at all. I really hate to mention her name but I have to because no one deserves to be treated with a nasty attitude and I hope people read my review and never ask for her help at Star Ford Lincoln. Whoever goes to Star Ford Lincoln I recommend asking for Christian or any other service advisor. Thank you to Christian for his grate customer service, and ordering me a new set of wheel locks.

Paul Parsons … Very helpful at all the time, give me - Luis Prado

Paul Parsons … Very helpful at all the time, give me updates about timing delivery for my F-150 Lightning 2022. Great attitude and attention.

Really came through on my 2023 Bronco. - msetka

Really came through on my 2023 Bronco. My original 2021 4 door automatic order was delayed again to a 2024. South Bay Ford had a 2 door manual on the lot. Because of the issues on my original order they gave me a great price on the 2 door that more than made up for loosening 2 doors and the automatic. After driving it now for a few days I’m very happy with the quality, price, and South Bay Ford (not so much for Ford Motor Company with their total lack of communication and ability to produce my original order)

This place is now called Downtown Ford - new owners took - JeremyR

This place is now called Downtown Ford - new owners took over a couple months ago. They've really cleaned up the place so my wife and I went in to check out the Escape - and we bought one! Thank you Nate and team.

Hector and Miguel did a great job! - Stephanie.esber

Hector and Miguel did a great job! Made things easy and simple. Super professional and amazing communication. Bought a mustang Mach e all black and I don’t regret!

I ordered a Bronco in march 2022 was told no dealer mark - Bradholzer

I ordered a Bronco in march 2022 was told no dealer mark ups I’ll be paying MSRP.. My bronco is arriving in a week or 2 and so far I am very satisfied how I’ve been treated. Robert has been very helpful. I will update once I take delivery of my new Bronco

Good dealership , our salesmen( Allen) was great and low - joemconlin

Good dealership , our salesmen( Allen) was great and low key with his sales approach . Got a good deal . I have an appointment in mid February to fix a couple of issues, so we will see how that goes, and let you know ..

My first contact with Downtown Ford of Sacramento was by - dkenner1949

My first contact with Downtown Ford of Sacramento was by text. I was contacted almost immediately by Dru Smith and we made an appointment. When my wife and I arrived, we were greeted at the door by Nathan. Nathan introduced us to Richard Pineda in sales. Richard was knowledgeable, informative and professional and you could tell he enjoyed his job. I explained that I was looking for a Maverick Hybrid. (one of the things we learned was that the wait period for the Maverick is over a year) So, we began to build my new pick-up on the computer. While doing so, we were shocked to learn that another customer had declined their Maverick and so it was offered to us. We were thrilled and happy that we would not have that long waiting period. Richard began the paperwork to purchase the truck. This was truly the best experience that we have EVER had purchasing a vehicle ANYWHERE. NO HIGH-PRESSURE SALES. Everyone sincerely had our best interest at heart and treated us like family. Richard patiently answered all our questions and was extremely knowledgeable. He explained all the intricacies of our new vehicle. I would highly recommend Downtown Ford of Sacramento to anyone. It will be the best auto-purchasing experience that you can have. We feel like part of the Ford family. Thank you all, Lonnie, Dru, Nathan, Richard, Gabriela and Nick. You made our experience enjoyable and as my wife said, “You need to clone Richard”

The car was poorly detailed, no spare key , damage - P.steger0

The car was poorly detailed, no spare key , damage ect Bad customer service, once you signed the paperwork you’re on done just get the run around, I’ve had Fords’s for over 30 years, This has been the worst experience!

I was asking him about the car I wanted, and I told him, - salusalu1973

I was asking him about the car I wanted, and I told him, is it still available ? He said yes, it is still available? Please come in and test drive, but I said I lived very far away, so I’m asking him, if you can sell it for $40, 000 , and he told me to wait, he is going to ask the sale manager, then he will let me know, if he can sale for $40,000, but guess what, when he came back he told me the car already sold to someone else, but I knew the car hasn’t been sold, it was still in the lot, why he lied to me, just straight out, oh I don’t want to sell for that price, that’s simple.

Loved working with this dealership! - chandler_peay

Loved working with this dealership! They made me a fair offer for my trade and got me a very fair deal on the new vehicle. They were somewhat slower with communication at times but always came through. They even made a long delivery to my doorstep!

Nice sales manager, M. - None

Nice sales manager, M.P. Clean, friendly environment and polite staff members. Could not come to an agreement on out-the-door price on an auto. Positive experience over all.

Safety Recall on 2023 Ford Transit Camera - Nick - navycmdr

Safety Recall on 2023 Ford Transit Camera - Nick Rodriguez was Outstanding - Fast, Professional and provided a Lyft Ride Home during Service - Great Job !

Great Selection of Vehicle. - FGuzmán

Great Selection of Vehicle. I Worked with Alfredo Flores. Thank You for your help picking out a vehicle!

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER! - Gerald

YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" This is what I told Brando after seeing the deal in writing at the dealership. We had discussed the deal 3 hours earlier over phone and I had to drive 2 hours to get there but because I've been damaged by every other car dealer, I was expecting the numbers to be different once I got to the dealership, as I read down the numbers, they were exactly as we discussed. Then it happened again in the finance office and I told Juan, "YOU'RE NOT SUPPOSED TO GET GOOSE BUMPS AT A CAR DEALER!!" I mentioned to them earlier, before driving to the dealership, that I did not want to purchase any additional items for the vehicle. Juan had me out of the finance office in what felt like 20 minutes. "I GOT GOOSEBUMPS", from being thoroughly listened to by everyone including Elyse..., and then, Rufus, Brando and Juan following through with exactly what I asked for. "AMAZING!"