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Norm Reeves Honda Superstore - Cerritos, CA

On 11/6/2009 1:55:40 PM aboyle wrote:
In the market for a Honda? Buy at Norm Reeves and you won't be sorry! I have bought 3 cars in the past from dealers other than NRH and my visit to NRH on 10/31/09 was BY FAR the most pleasant, easy and satisfying experience I have ever had buying a car. I am so glad my brother directed me to NRH. As most know, buying a car can be a stressful experience that one doesn't particularly look forward to, what with the usual back and forth haggling and bait and switch tactics most salesmen and managers pull is a draining hassle. You will NOT find these bogus tactics at NRH! Seriously folks, I dealt with Kevin Harris in sales (a real straight shooter) and his manager, Christine who made the entire process so very easy. Basically, Kevin asked what I wanted, I told him and honestly, he and his manager Christine made it happen. I had no trade-in and received a lower APR than I expected, payments that I could actually live with along with great warranties all hassle and haggle free!! Not once, did they pull this "I can't do this for you but can do this" then want to jack up my monthly payment sky high nor did they play that usual "You can't come up with more down???" Dealers always want to squeeze you for thousands down-NOT at NRH!. I was never asked to write checks towards a down payment to cash within 30 days, which would end up draining my bank account as some dealers do. My terms were made to be affordable and I wasn't strained economically driving out of Norm Reeves and the entire process did not take all day long. To put a cherry on top of the deal, I was even given a SUPER break on an accessory and a full tank of gas. The manager Christine came by to introduce herself to me and my family and handed me a key ring/pen gift set. My experience with the finance manager, Frank (I believe his name was) was also pleasant to deal with-great sense of humor and most importantly did not try to force me to buy all the extra warranties, etc...he works with you on what you can afford too. Overall, my experience was easy and non-stressful due to the straight shooting staff that I dealt with and the GREAT deal I received on my new '10 CRV. You tell Kevin Harris what you want, he and Christine will work with you and make it happen! Folks, there is no shady, BS bait and switch going on at this dealership. You WILL get a great deal and be happy at the end of the day. Stop by and you'll experience what I'm talking about!

Spirit Honda - El Monte, CA

On 11/6/2009 11:51:03 AM lunda wrote:
ray cheng from spirit honda gave me the lowest quote out of all the dealerships i talked to. when i emailed other dealerships to match it, they asked if my numbers were correct. this was the first dealership i went to when i was ready to buy (4 days after the initial inquiry) and i was skeptical about spirit honda (especially after reading the reviews here and on yelp) and thought that he was luring me into the dealership w/this unbelievable quote. so you can't imagine how floored i was when ray delivered on that quote...with no pressure, no numbers games or other shady car salesmen techniques. he was polite, prompt and honest....not what i expected a car salesman to be! i was out of there in 2 hours driving away in my new car. i regret not asking for a free cargo mat...but i am super happy with the deal and the great service i got here. i would recommend ray and spirit honda to anybody that's looking....:)