Great Experience - 210991
I would recommend this dealership, since Zack was able to give us a great deal on a car I wanted. On the other hand, the deal included a few benefits, such as a lifetime warranty, which usually dealerships don't offer such thing.
The best ! - Lyzeth
José answered all my questions from beginning to end and couldn't have been better informed on all the details he gave about the cars I looked at and the one I drove off with I would recommend the dealership and José to everyone couldn't be happier with my car.
great deal - new car buying
they provide the best price and professional service.
was very enjoyable and pleasant new car buying experience.
would like to recommend to friends and relatives.
Top Reviewed Specialists At This Dealership
great service - mbarquero
my husband were very happy and impressed with the thoughtfulness, care and attention we received from Jose Roscha... he is wonderful and would recommend him to everyone..
Great experience!! - HondaCivic
Fernando was helpful and very informative. He was able to take care of our need and advise us with what car we were really interested at. People here at this dealer are friendly and service was quick and easy. I would definitely recommend this dealer to my friends and family.
Sales & Leasing Consultant
Quickest deal - shad295
You want to not waste time? This is the place it took me 30 minutes to make a deal better than most places talk to John Tran
Oil change, recall - Luluapples
Great service from the team. Excellent dealership helped me with my needs. Will come baggie again to get My maintenance done and use the coupons.
Bought my first car - Jtercero
Louis and the team at Norm Reeves Honda West Covina are awesome! Love the service and professionalism. Overall wonderful experience and i drove away with a sweet 2017 Honda Civic SI. Great service! Thanks for your help.
WOW! The best sales experiance EVER. - Milinda - in - LA
I had the best sales experience ever in buying a car. Johan was so nice in the way he conducted himself and how he catered to my needs in buying a car. I never felt pressured in to buying a car with him or he did not try to sell me other unwanted products, like most other sales people do at car dealerships. My whole experience was less than an hour and I got a deal that I did not even expect to get. I walked out of the dealership with documents for a new "gorgeous" '17 Honda Accord Sports just feeling a true WOW! experience.
Johan was so special, he definitely went out of his way when he offered to drop off my car at me home. Johan could have easily told me to pick up the car the next day after "prepping" it up for delivery, as I had driven to the dealership. But he did not even mention about it. Johan just said, "I will bring the car to you if you allow me to". He drove 50 miles ( Simi to Arcadia) to my house at 9pm to deliver my car. NOW THAT IS WHAT I CALL SERVICE.
I had the best experience with Johan and his sales team at 1st Honda in Simi Valley. I also want to thank Richard Hill, who helped me with the loan documents, He was very nice and took his time to go over the documents and explained all to me. IF YOU ARE EVER BUYING A HONDA, then you should consider buying it form this team, I highly recommend their customer care and service.
New Purchase - NickyB
This was my first and only dealership I started to look and purchased a car. Stuart made the process very easy. He was helpful, nice and willing to work with me. I was able to drive away with the Honda Civic I had in mind I wanted. The was no feeling of pressure to purchase the vehicle.
Gary got me the car I wanted and the price didn't change. - Ayn Altman
I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers and the email from Gary is the only one that had an actual cost for the specific car I was looking for. Your dealership didn’t add any addition “enhancements” that a number of other dealerships tack on once you go to purchase the car.
Gary set up the appointment with the finance department so I didn't need to wait for hours with my kids, we came in signed paperwork and Gary sat and went over the functions of the car until I was comfortable with it.
Wonderful as always - Darline Cortez
I always enjoy coming here, the staff is great. I never make an appointment ans go last minute they've never turned me down and my car is finished within an hour or so. I jist wish they would brinf back the free car wash with the service. That was always a plus. Othe than that no complain.
Internet Sales Manager
I love Capitol honda is good service - Davidg
Mr tom loi is my saleman he is so frienly and good service i buy a brand new 17 odyssey from him i love my van thank you tom loi
I would like to recommet my friend - Car cover
Really good one to use and price also good.
I would like to recommend many of my friends.
Best reviews on Honda cars.
Honda car covers
Great Experience! - Cay
Linn was very professional and gave us our space and time to make our decision about which car to buy. He was friendly and accommodating.
INTERNET SALES CONSULTANT
Great service - E1111
Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and I am completely satisfied with my purchase!
Senior Sales Consultant
Great customer service! - Vuton25
I took my Pilot in for the major service, and my service advisor was Andika Citra. This is my first time with El Monte Honda, and it would not be the last because of Andika. He was very courteous, extremely helpful, and professional. He provided me with honest assessment of what my vehicle needed, and kept me in the loop of the progress of the service. Andika also made sure that my air bag was replaced, because it was on the recalled list. Overall, I had such a positive experience with Andika, that I will certainly be back to El Monte Honda in the future.
Needed service - L
My car was due for much needed service. Thank you for your expertise and I will be back for my next oil change. Do not want my car serviced any where else. Go Honda!
Diamond In The Rough - juanpollo111
I spent a week dealing with the following Honda dealerships Corona/Hardin/Spreen/Norm Reeves/Nelson and had horrible experiences where they would lie about their best price or be told that they can't quote prices online since they're so low. Of course a customer wants to drive 50 miles out of their way for a lie so I was about to give up on Honda and buy a Toyota but my wife wouldn't give up and started emailing other random dealers that I didn't think about and we were able to get a quote from Alex at 8:30am on a Saturday morning (that was the first flag that gave me some hope in purchasing a Honda) and by 9:30am I was able to get a guarantee from him in writing through email that that was the exact price (destination charge was already and any dealer installed items included in price ) + tax title and license.
10am I decided to leave my current vehicle at home and trust that I wouldn't get screwed and took a Lyft to the dealership which was about 30 miles away. When we first stepped into the dealership he had the vehicle ready for us to test drive and inspect and went over every option that was on the car and the only delay was waiting for our turn with the finance manager and for them to clean the car and gas it up.
There was only one minor hiccup in the deal because I didn't purchase the alarm system and the other department forgot to disable it but Alex contacted me immediately and luckily I was nearby and drove back to the dealership (he offered to meet me anywhere I was located).
Great Experience - edna
I came in looking for a car and I met the most wonderful salesman - Daniel Gigena . To say I had the best experience with him would be an understatement. Please ask for him when you go in to Miata Honda on Greenback, Citrus Heights. I visited a lot of Maita Honda dealerships and he was the best in explaining the differences between Honda and Toyota, and Nissan i n a way that made sense to our needs. He took the time to understand our needs and helped us tailor a car to what we needed. He takes great care of his clients, and will give you what is best for you even at his own expense. I left there with exactly what I wanted. First , even though I was late, and the dealership closes at 8, he stayed with us till almost midnight to make sure we left with our car. Even though it was close to midnight, he sat with us in the car and explained the car features in great detail, and I cannot sing his praises enough. Thank you Danny.
Misunderstanding Resolved - ultrarunner
I got an internet price via email for a CR-V and after a test drive decided to buy. Unfortunately, the price I was quoted assumed financing through Honda and I was planning to pay with a check. The price was going to be higher if I paid by check. This unexpected change surprised me and I left without buying the car. Later that evening, I got a call from the sales manager who apologized for the misunderstanding and offered to let me buy the car at the original price. I took him up on this generous offer because it was still the best price I’d found. I had a great buying experience at South Bay Honda the next day and love my new CR-V.
Waldo M., Service Advisor and DCH Gardena Honda! - HondaGrrrl
Just a note to say thank you to Waldo M., Service Advisor and Team at DCH Gardena Honda. You are the best!
Car maintenance can be stressful and I always feel like I'm in good hands here. Communication is always friendly and clear; service top notch and waiting room comfortable.
Highly recommend DCH Gardena Honda!
Sales And Leasing Consultant
Laid Back - Ed F
I've never leased a car before but I was treated with masterful customer service! The team was friendly, professional and knowledgeable. They didn't just answer my questions, they explained each until I understood.
But my favorite part of my car buying experience at Airport Marina was that it was laid back -almost chill- and fun! They worked WITH me to make a great deal. I didn't feel like I had to "fight" for it. Sunday I drove back to San Diego in my new car with a smile I could NOT get off my face. Homerun guys! Thanks.
Great Experience! - Aaron Mc
Great experience, prompt phone calls, willing to go the extra mile to make a great deal. Lynn Was great about following through and doing exactly what she said she would. Ben made the financial part of the deal work smoothly and painlessly. Would highly recommend.
Excellent Sales Employee....... - sanfran960
Just wanted to say thank you Wayne Tarlton and Jason for their wonderful patience and understanding of what my needs where with purchasing a new 2017 Honda CRV EXL. They went out of their way to make sure I got exactly what I wanted. Thanks for everything you two where wonderful !!!!!!
Thank You for helping me get my 2017 Dodge Journey SXT - joseguzman209
Recently bought a 2017 Dodge Journey from this dealer and was completely satisfied. Clean and friendly environment. Even though I did not buy a Honda I was able to acquire Honda Care and I have no worries. Ask for Arturo and Pedro they are sure to get you the best deal and financing you are comfortable with like they did with me.
Truck was overheating while on vacation. - Ken
Aaron and his staff were able to quickly diagnose and repair my car, allowing me to proceed with my trip into the John Muir Wilderness on schedule for only the cost of a radiator cap.
A straight, honest, fair, car purchase experience. - grmccray
We recently purchased a 2015 Honda CRV AWD EXL from Thurston.
We had an all cash offer agreed to prior to purchase and expressed our desire to have the actual sale and pickup process as streamlined and straight forward as possible with no unnecessary credit application requirement.
Tracey Thurston himself set up a very good experience and introduced us to John Daniels who took us through the necessary paperwork as painlessly as possible and with no surprises.
Then Juan Sandoval went through every aspect of how the CRV worked and all it's features and set up the initial electronic preferences to our liking (he did an extremely thorough job and displayed an intimate understanding of the vehicle we were purchasing).
Overall, the experience was a breath of fresh air after a number of false starts and failed promises at other Honda dealerships.
Thank You Thurston Honda, we love our new CRV and appreciate the honest and fair transaction that you have provided us.
Great Customer Service at a Great Deal - Cali84
Sales Rep Geo was very helpful on my new Acura MDX purchase. I feel very confident in my purchase thanks to his patience and expertise. I feel that he was very honest with me on choosing the right car. I definitely recommend anyone who is looking to buy a car at TracyHonda should ask for Geo.
Honda of El Cerrito
Norm Reeves Honda Superstore Irvine
Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
Internet Sales Consultant