Outsanding! - Teczero31
The sale went smoothly and i got the exact car i was looking for and incouldnt be happier!I am a proud owner of 2016 Honda LX civic Coupe!
Great staff - Asebrema
John was an excellent sales Rep. I traveled 1 1/2 hours to get there. I was extremely tired after 3 hrs of business :( they prepped the car for me to take home. On the way home I struggled to get home because the windows were so smeared up and it was dark. I would've never let that car go out like that to a customer . They Buffed out half the hood.. that was crazy! Now I have to come back to sit another 2 hours to get the car buffed out. Yes it was kinda late but should of had more employees help to finish the car properly before me taking it home so I didn't have to make another trip out! It looks really bad, smeared windows & spots all over it. I had to clean the windows to safely drive it. I am extremely pleased with your staff & sales Rep. they worked with me & were so kind & made sure I was taken care of. Thank you .
Thank you luis lopez... - Adaflores504
Luis lopez is a great sale person..is the Best at college park honda..and ir Will recoment to all My friend and family.....thank you luis lopez.......
Bought a Honda Odyssey (again!) - petervv
After deciding to buy something to replace our aging Odyssey we spent a long time reviewing different cars. When my wife called Hersons they quoted us a reasonable price, and we decided to go in and take a look. Although the sales floor was crowded the sales team was very courteous. Patrick listened and responded to all our questions about various options. After test driving the newer Odyssey we were sold (the newer Models looks great). Negotiations were straight forward and simple. I would highly recommend Patrick and Chris for their patience and direct approach to sales.
New Car Purchase - The Perkins
Purchased a Honda Accord LX last night and got a great deal. Mike Council and ST went out of their way to make sure we found exactly what we wanted (a second time). They searched for a vehicle that met out needs and found it. The car we delivered clean with a full tank of gas. They the purchase process very easy and we were not in for a long time. They explained to us everything we needed to know and we are very satisfied with our purchase. If you need a new car I wouldn't hesitate in recommending them to all my friends. Great job guys.
One Satisfied Customer - ErikaT
I am BEYOND pleased with my purchase experience with Ourisman Honda of Laurel, from start to finish. Brandon Hickson-Hamilton was my very first contact when I called, and I could not have asked for better treatment, assistance, and guidance throughout this entire experience. As I discussed with Brandon, I had set up an appointment with one of your competitors, but decided to check with your dealership first since it was closer to home. Upon arrival, Brandon was waiting for me and had the car we discussed there waiting as well. As we test drove the first vehicle, we discussed the other dealerships I had been to and the competitor’s dealership that I planned on visiting after I left Honda. Based on my discussion with him & his complete and total honesty, I decided to change course and work with your dealership. He took his salesmen hat off and gave me his personal and honest opinion regarding the other vehicles we discussed. Brandon was personable, very knowledgeable, and professional, and worked to make (an experience I usually DREAD), very comfortable and productive. I truly appreciate his honesty and hard work and I give him my highest recommendations.
Jennifer Smith made the completion of required paperwork, a painless and efficient experience. She was prepared and highly knowledgeable. Overall, I was extremely impressed with all of your team, including those who just greeted me upon walking in.
I am looking forward to my many years with my new Honda Accord, and using your service department, to keep it in great condition.
Thank you Honda Family & Thank you Brandon!!!!
New Car - newcar, jackie303
Scott was able to help me with the kind of car I needed and with a price that I was comfortable with. I also was very impressed with the way Leendert Pijfers worked with me on financing. I would highly recommend Honda of Owings Mills to anyone.
Fantastic Experience - Gary Burlage - chrisg
Gary Burlage made our first Honda purchase a laid back experience. He was extremely patient and answered all our questions. This is the guy to get at Heritage Honda for an excellent car buying experience!
A+ buying experience - WestminsterJeepBuyer
It is very unusual to write the words "Used Car" and "fantastic buying experience" in the same context. My wife had the unusually good fortunate to spot a Jeep she wanted, only to discover it had the OPTIONS she preferred, and Duffy Zepp came out to greet her with his big smile and Westminster, Maryland charm!! It is heart-warming to read so many positive reviews about Duffy, however until you meet him and spend time with him it is hard to get a true appreciation for this man. He is a fine Gentlemen, and a natural born car salesman. He makes YOU want to sell cars he has so much FUN doing it. Like others have stated, there is never any pressure or any tricks. He has been in this business all of his life and proudly displays his Father's pictures of being in the business. Boy does it make a difference working with someone like him.
I also wish to point out that Rick (Rich?) Ewalt, the Finance Manager is a true professional, fun to work with, and ended up securing VERY competitive financing, quickly, for our transaction as well as presenting us with the options for warranties and GAP insurance. WE also had a chance to meet and talk with the Sales Manager, (Brent White?) and he was very gracious and welcoming.
If you are looking for a great place to buy a car and be well treated...this is it!!
Jim and Elizabeth
Good Service - Honda fan
They were thoughtful and not pushy but dealt with everything in a professional way. I has been informed of all the info through emails, calls, and letters.
Great Experience - eg21014
Purchasing a car from Scott C. was actually enjoyable! Scott wasn't pushy at all. He explained all the features and benefits of my new Civic. I would suggest this dealership and Scott in particular to my friends and co-workers.
service - karen
Had a tire that was losing air. Pulled into Shockley without an appt. and Sean was kind, courteous, friendly and professional. He said it would not take long and I was pleasantly surprised to be done within the hour. Bought my CRV there and would never let anyone else service my car and this is one of the many reasons why. Way to go Sean.
Painless car buying experience - Eva
We were moving from overseas, so I started my search on the internet. Another Honda dealer worked with me for a while via e-mail, then passed me off to someone else at that dealership who said I needed to come in (not likely while still living in Europe), and the deal died. So I started searching again and found Alex Vindogradsky here who made the process quick and painless. My car was waiting for me the day after we stepped off the plane and I drove off happy. Can't thank him enough for making this part of our transition smooth and easy.
The best honda service - makia ngom
Alahagi samateh is the best service manager at ourisman honda of bethesda hands down he got me in and out and he is so pleasant and nice. he give me the best customer service
Highly Recommended Team!!!!! - Jen1978
This was the best Auto sale that I have ever witnessed. My mother in law and I went to purchase her a car and they couldn't of been more helpful. Rick Peregoy was able to get her the best deal on a 2007 Honda Accord that fits comfortably with her pockets. He could tell that my Mother n law was nervous about having to finance the car, But once he went over the terms with her and understood where she wanted to be, She was all signed up and ready to go. I can't wait until I'm in need of a new Honda, Because this location was the best by far. I will be coming up to see Rick Peregoy by the first of the year. Thank you so much for all your help. You are the best.
Awesome Service - Indigo1
Great customer service fast in and out repairs always. Exceed my expectations outstanding friendly staff includind the shuttle bus driver and always smiling cashier..Simply the best
Manager Jeff Miller fixed all the problems - Beverly
The sales person will tell you anything to make the sale, after that it is your word against theirs. My fault I should have gotten every thing in writing. After talking to the manager Jeff Miller, they are supposed to fix the problem.
Great Price & Excellent Service - Don
Buying my Civic LX Sedan TJ Troutman was easy and quick. I got me what at wanted and a good price. He answered all of my questions with expertise and went further in explaining all of the features on the new redesigned Civic. Even after I had the car for a few days and called with some additional questions he was able to answer the quickly and expertly. I would recommend any one looking for a new car to contact TJ at Sport Honda.
Rip off - deb&wayne1991
My son purchased a Honda Fit.
The warning lights/ servicing lights come on prematurely.
The oil and filter changes are expensive.
My son paid the car off early but he has not received the money owed him yet for paying it off earlly.
Car is not even 3 years old and the warranty has run out??? That is a cheap policy.
AMAZING STELLAR SERVICE AFTER THE SALE! - NORRIS IS MY VEHICLE GO-TO FOR LIFE!
Tim was an excellent salesman and my CRV purchase was smooth and easy. The real test comes AFTER the car purchase. Norris Honda and Paul Donald ROCK. Norris and Paul Donald EXCEED EXCEPTIONAL SERVICE AFTER THE SALE. If you are buying a vehicle, this is the dealership you want for life. Thank You, Paul Donald and Norris Honda.
Customer Review - Wally
Evelyn Adjei was very patient and helpful. She exhibited good knowledge of the vehicle and was able to answer my questions to my satisfaction. I would recommend that you ask for her if you are considering a purchase here.
Labor Day sale - Sarah3579
Charlie and Honda of Annapolis went over and beyond to help with my purchase. Charlie is very knowledgable about his product and got me the very best deal. Thanks again!!
I had been looking for a reasonably price car for the... - Mihaddaway
I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent.
Bel Air Honda
Sales and Leasing Consultant