fantastic - sarah#9391katie
had a fantastic experience. Rose Byrd very good person to deal with very helpful 5 stars for her., would like to deal with her in the future.
Great Buying Experience - EILEEN CAPE
I was waiting for the 2017 Honda CRV to be released, and began looking in January. I have purchased the last three vehicles using the United Buyers Service, so I called them and they recommended Ourisman Honda of Laurel as THE place to buy a new CRV. So my husband and I headed to Laurel, and we were not disappointed in the service we received, specifically from Laura Ann Joseph!
Great Experience - Vh1995
I had a great experience purchasing from Honda College Park. Sam was very helpful and everyone worked with me to make sure I got the car I wanted .
Awesome Experience - Happy Car Owner
We were in the market for a new car and my sister in law recommended Rob Jacobson At Heritage Honda. I have purchased many cars and have to say this was the best experience. Rob worked with us and got the price we were looking for for both our trade and new vehicle. When we returned the following to actually make the purchase the process from start to finish was only two hrs. No back and forth with sales managers etc. I would recommend Heritage and Rob if you are looking for a great car buying experience
Thank you Heritage and Rob
New car and service - Happy Customer
I can not express how wonderful this dealership is!!😀😀 I absolutely love Robyn Stroud in service she is very friendly and knowledgeable. She was the reason I chose to shop at Waldorf Honda for my new Honda. I was not disappointed at all, Greg Smith and Stormy Workmen were exceptional they both were easy to work with. Greg took a lot of time explaining and making us comfortable with all the new technology in the car. THANKS GUYS !!!
Mrs. Johnson 😍
Great Salesman - jennsans7
In August 2016 I purchased a white Honda Civic EXL. I bought the car from Rob and he was an excellent salesman. He is extremely knowledgeable about the different cars and helped me pick the perfect one for me! I had a wonderful experience with Rob and I love my new civic!
Wonderful service all the way around - Greg and Steph Huntsberry
My husband and I are repeat customers with Hagerstown Honda. We have purchased a Honda Civic SI and a Toyota Camry over the last 7 years. Last night we bought a Honda Accord Sport. We were greeted immediately by Jason upon entering the dealership. Jason listened to everything we wanted and explained all of our options. He went above and beyond getting us into the car we wanted. Honda gave us a discount for being repeat customers! We were in and out in less than 2 hours. He made sure we were comfortable while we waited. He also set my cellphone up with my car and programed my favorite radio stations while we were signing papers. He took the time to show me how to operate everything inside my car so I would feel comfortable before driving away. I highly recommend Hagerstown Honda and Jason Smith. We will always be a customer at Hagerstown Honda. Thanks Jason you are awesome!!!
Great Service and Price - lacy
Purchased a new 2016 Honda Fit EX. Salesperson Christopher Felker found me the exact car I wanted for a great price and terrific interest rate. Patient and low pressure experience at Heritage Honda Westminster. Would highly recommend.
Awesome salesperson! - rafeihind1
Phil was extremely helpful. He drove me all the way to my house to get a check as I was not able to pay with my debit. He waited a long time until I have the car and drive it back home. He is very kind. You would be lucky to have him!
Great Customer Service - tttt
My service was great, they got me in and out. I wanted to say I have always received a friendly greeting from Purvis and Cliff in the Service department. They took the time to learn my name and I appreciate that. Thank you Sam for making me feel welcomed.
Great New Car Buying Experience - Wheatley-Heckman
Easy, no pressure, thorough and professional. Terry Askin is a pro! My new Civic was clean and ready to go. He went through all the operations and was very detailed.
EXCELLENT CUSTOMER SERVICE - Elsweta
I was super satisfied with service that I received from Shockley Honda. Gary Brooks was my Sale Consultant and he did a great job in helping me choose a car that was in my price range. He was very patient and wait for me to make up my mind. He also call to check up and see how my car was and everything was going well. Gary also have me take a picture with him. I would recommend him to anyone.
You're in good hands with Eduard! - mbozman2
Eduard is serious about his cars. I went to many different car dealerships in the quest for my new car and Eduard was hands down the most informed about his product and gave a thorough demonstration of all the features of the different cars he showed me. After making the decision to buy a Honda, I narrowed down the exact model, trim and color I wanted but they didn't have it currently in stock. Eduard and Tim proceeded to spend the next 2 days scouring and calling different dealerships to try and find the exact car I wanted. These guys put some serious leg work in for me and I appreciate it!
History of great service continues! - C.Maus
I have purchased four cars from this dealership, the first one back in the '90s, three of them used and one brand new. I have always received excellent customer service from both the sales and the service staff.
Stan Gans and Erick Alvarez worked together seamlessly with me on the purchase of a new Accord EX-L. They were both personable, not pushy in the least, and clearly wanted me to get a deal with which I would be happy. I have worked with Mr. Gans (a very senior member of the sales staff) before, so I expected and received kind, excellent service from him. Mr. Alvarez is a fairly new member of the sales team. He is very earnest and brings a fresh enthusiasm to his work with customers. I enjoyed working with both these gentlemen. In addition, Anthony Oman is the manager with whom I did all the final paper work. He was very pleasant and clear in explaining the contract and my options for warranties. I felt no pressure from him to purchase any add-ons that were not of interest to me.
I recommend this team without reservation...they are a good and trust-worthy group!
4th Honda from here!!! - toomacmac
Just purchased our 4th Honda from this Bowie location and two other family members have also purchased a Honda from there. We worked with Ifiok Umoh on this purchase and he arranged an excellent price on BOTH our Honda trade in as well as the new Honda HRV we purchased. As part of the customer focused process, Ifiok took the time to explain to my wife and I ALL the features of our new HRV; he demonstrated how to use the technology (lane watch and the ability to use voice commands are great), synced the phones, and went over the users guide, and the personalized settings for the vehicle. Ifiok also urged us to contact him with any questions we had or to stop by and see him for any remedial training we needed to enjoy all the features on our HRV. The managers on duty Glenn and Rick took the time to come over and thank us for our purchase, the entire process was completed in a timely manner and Jamar lined up all of the paper work for us to sign and quickly get on our way. Should also note if you need service on your Honda see the great folks in the service department. They offer evening hours for service which works best for us and Mohamed Jalloh and his colleagues have taken great care of our Honda maintenance needs and questions. Looking for Honda Sales or Service ... see DARCARS Honda in Bowie!!!
After several months they still did not get my recall part - albert schmidt
Bought my car from browns. It was recalled. I received letter last summer saying there was a recall and it was unsafe to drive in the front passenger seat. They said they will send me a letter when the part comes in. Still no sign of the part. I also gave them a bad review on Google for poor service with an electric problem. They had to fix the same problem twice ...
Best Pricing - Jeannette
I purchased a 2017 HR-V from TJ Troutman this past Saturday. He emailed me pricing earlier in the week that beat all other Honda dealerships. He reminded me of our appointment via text and a follow up call, which was very convenient. He is honest, knowledgeable and patient. He was attentive without being pushy. TJ answered all of my questions and didn't make me feel rushed. I highly recommend buying vehicle from TJ.
AMAZING SERVICE - Susan Kern
Bought my Accord in June and had a problem in last weekend's slush & ice. The car was under warranty so it did not cost me anything to fix. The person in the Service Dept. (Scott?) was very nice - he answered my questions so I could understand the answers, made sure Honda covered the service (it was a steering problem), helped me get a rental car with Honda's special rates and then got Honda to PAY FOR THE RENTAL!!!!! Not only was Scott a pleasure to work with, the lady in the office (with the red bows on her sweater!) could not have been nicer. She arranged to have the rental picked up at the dealership - no extra travel for me. I've recommended this dealership for sales and service in the past and will continue to do so - they are wonderful!
See Vicky for your Honda! - BillWilson
Vicky was kind, patient and understanding. She did not pressure us and gave us all the information we needed in order to make a decision on our new Honda. We had some challenges to overcome but Vicky and her sales team worked everything out to make our new vehicle affordable. Thank you!
Scams - Bullitt
About 6months ago you all told my 80 year old mom she needs brakes and rotors other day i go to put parts on brakes are well over half the pad life still good and not a wear mark or scracth on any rotor and she has the paper you all gave her stating what all was wrong and a bill for 600+ wish i could post pictures of the so called wore out pads ! Stop scamming older people before theres an accident!
A little rocky at first but turned out excellent!! - Brittney C.
I originally went in and picked out a car that I wanted but didn't have all of my ducks in a row (my fault) and the car was sold before I returned with all of my paperwork. I was obviously really upset (b/c in my mind that was my dream car) BUT the following day, I spoke with the manager Tanya about what happened and she made it her business to find me the car that I wanted, AND for the price of the car that I originally picked out. I've only had my car for about 48hrs (If that) but I am extremely happy with the customer service there and their ability to help turn my not-so-great experience into a wonderful one. I will definitely be seeing you guys for all of my servicing needs!
salesmanship - annoyed
A particular salesman who appears to sometimes I think drink can be a little bit more courteous to his customers be a little bit more aware of his place as a Salesman helping a customer because at the end of the day no one is giving anyone anything for free we are paying for their services and in exchange for a vehicle that you paid for the next several years so I think courtesy should be a big plus answer maybe management should have a inservice on presentation delivery and boundries
I had been looking for a reasonably price car for the... - Mihaddaway
I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent.