The Sales and Financial Departments give a Good Service - Oscar Egas
Yanet Lopez gave me all the necessary information to get my Honda Ridgeline 2017. She is very friendly with her clients. Thanks Yanet.
Yanet Lopez me dio toda la informacion necesaria para comprar mi Honda Ridgeline 2017. Ella es muy amigable con sus clientes. Gracias Yanet.
Sonia y Oscar.
Great Experience and Customer Service - deyvin
Mr. Rodriguez not only has a great experience, he loves his job and you can see it in the way the takes care of his customers. He is the best!
Great experience at Heritage Honda Parkville - dedicated to honda cars
Our sales rep Rich Jager, was great to work with. He was absolutely the BEST car salesman we have ever worked with. No pressure tactics, no pricing haggling, no last minute price increase. We highly recommend Rick as your salesman for your next vehicle.
Headlight of Wife's Odyssey - WRY
I purchased a bulb at 5:55pm front head light for my wife's van and Jesse was able to have a tech replace it!
Outstanding - Keith
Gregg Smith possesses a skill that's fading quickly among car sales professionals...He knows his products inside and out. Clearly he does his homework. The sign of a true pro. He answered all of my questions, was extremely patient with my approach to buying a car and never pressured me into making decisions. He treated me and my family with complete respect and ensured our purchase experience was outstanding.
AMAZING EXPERIENCE! - rae
James Jones was extremely helpful in helping me find my new Honda Civic 2016. I had previously driven a Honda Accord, but it was not as reliable anymore due to having for over ten years. James truly put in all his effort to make sure that I was going to walk out of this dealership with my dream car. He took in consideration my budget, and made it work. I am EXTREMELY pleased with my new Honda, and I will definitely be coming back! James should be recognized for his hard work and remarkable ability to satisfy customers needs!
Great new car buying experience - Candace Short
I love dealing with Honda of Owings Mills. I've bought several cars there. Mark is exceptional to deal with - explains everything, not pushy, very professional, very helpful in explaining all the features of my car
A positive experience - quilter
I had contact with Hagerstown Honda over the internet and was reluctant to even give out my email.... Ian Smith contacted me... by email and phone. I went in to look at the available cars in my range and level of technology acceptance! and I ended up buying my CRV.
I will, and have already, recommended Jason Smith, who made it all happen.
2004 Honda Parts - Chuck H
Brent Henigman gave me the best price and delivery on parts I needed for my 2004 civic coupe.
He is just a great person to deal with and work with my automotive needs.
How fast the years gone by! - stevemPA
Is someone going on their fourth Honda but first experience with Jim Coleman this is probably been my best experience purchasing a new car. I live in PA but work in Columbia Maryland and when a friend of mine told me he was working at Jim Coleman I stop by to look at the new 2015 vehicles. With a background in service my friend Richard Berger was very informative about the new features of the 2015 Hondas and the things that separated them from the other products on the market today. Having someone with this type of background makes the decision even easier and more comforting I look forward to my next purchase and would highly recommend Richard Berger in sales to help you with your next Buy and the Fantastic service team!
Good Vibes - Wanderer
They are always courteous, prompt, thorough and honest. I never feel pressured. They never try to oversell me. They are always available. I can come any time convenient to me. The service is always completed on time, usually faster than they say it will be. Their prices are competitive with any dealer. I have purchased three cars here because I like this dealer.
Repairs done on time and on budget - rocky
I had brought my vehicle in for service and was met by Maurice Summers. He greeted me in a very friendly and professional manner. He also kept me updated on additional repairs that were needed .All the repairs were done on time and within my budget. I"ll be back :)
Magical Michael - Tonilee Lucchino
Two weeks ago, I purchased a newly used car from Bel-Air Honda and Michael was my salesman. Michael provided me with excellent customer service. I m extremely grateful for the service I received from Michael. It truly was a magical experience. Thank you Bel-Air Honda!
easy car buying experience - steve10
We recently bought a honda odyssey at Ourisman Honda in bethesda. Julio Pardo was our sales consultant, and he made the whole experience a pleasure. He was very friendly, helpful, and courteous. He gave us a lot of information, but never put pressure on us. After our test drive, we thought we might be interested in a different color car, and he immediately drove it over to us without making us walk. When we decide to buy the car a couple days later, he had everything ready, and the whole process took less than one hour! Julio made the car buying experience a pleasure.
Great experience! - naijaqueen
We have been cuisines at this dealership for years, first as Honda of Bowie and now as Darcars Honda of Bowie. We go for service and have purchased cars from there. The service is always very good.
Mike Wolyn recently sold us a vehicle and he was great. He's funny, friendly and a very nice guy. We came late to look for a car and he stayed with us, answered our questions, helped with everything. We are very happy with our new purchase and will continue to go there.
After several months they still did not get my recall part - albert schmidt
Bought my car from browns. It was recalled. I received letter last summer saying there was a recall and it was unsafe to drive in the front passenger seat. They said they will send me a letter when the part comes in. Still no sign of the part. I also gave them a bad review on Google for poor service with an electric problem. They had to fix the same problem twice ...
Charged for parts they admitted I did not need... - Sharon Krause
I am a senior female that had a problem with a tire that consistently went flat. Mr. Tire discovered that the cause was a faulty stem valve. I took my car to Anderson Honda and told them what Mr. Tire had said. My mistake was to tell them to replace all 4 stem valves. My bill came to over $500. If that was not bad enough, the tire I took in to have fixed still went flat. I got an email from Anderson Honda asking me to rate their service. Of course I gave them a low review. When I called Anderson Honda and told them that my tire was still going flat, the guy from the service department was more concerned about my low review which he said he did not appreciate receiving, then my tire which was still going flat. It was during that conversation he said to me that he did not even think that I needed new stem valves. I asked him why did they put them in then, instead of finding the real source of the problem and fixing that? His response was because that is what I told them to do. (Would they jump off a cliff if I told them to???). I called Honda Corporation direct and told them what happened at Anderson Honda. They put me on hold and called Anderson Honda. Honda Corporation came back on the phone and said they could not help me because the service performed was what I had asked for. My response was, "Do you know how unprofessional that sounds?!?!" If the service rep admitted that he did not think I needed new stem valves, he should have come to me and said so. I mean really, who is supposedly the expert here? A grey haired lady or a certified mechanic? And isn't real customer service all about helping people with their problems instead of taking advantage of them?? So, I tried another approach and informed them that they would benefit more by refunding my $500 instead of loosing me as a customer because my last two Hondas I bought new. The lady had to ask me twice to make sure I meant brand new and not used. She paused a moment, but still said she could not help me. IF THAT WAS NOT BAD ENOUGH, READ ON!! Having lost all respect and loyalty to Honda, and after weeks of continually adding air to my tire, I went to NC to visit my son and he and I took my Honda to a tire dealer there. Within 10 minutes the manager came out, with my faulty stem valve in hand and said that new stem valves were never put in my car. He replaced the stem valve to the tune of $65 (which included the labor) and I have not had a problem since. My advice...beware when doing business with Anderson Honda.
Civic Honda - Civic_Honda1
I purchased a beautiful cosmic blue Civic Honda yesterday at Sport Honda in Silver Spring, MD.
The salesman TJ Troutman was VERY knowledgeable and we had a smooth car buying experience.
We met Buddy from financing and Mike the General Manager; all were very pleasant to work with.
TJ went over all the car options with me; the car was a dream to drive home. We will be back for the next car purchase.
Sales and Service - halcyon
Best dealership. Got a terrific deal on my 2016 CRV and just took it in for the recall service. Honda's notification said I'd have to leave my car for a half a day. I took it in on Saturday (made an appt. ahead of time). Will in service is the BEST! We were planning on dropping off my car and leaving it so my husband followed me up to the dealership. Will said it would be done in 45 minutes to an hour. So my husband and I went to breakfast, came back and my car was finished. My sister also bought her Accord from this dealership 5 years ago and has taken it there for service from the beginning and still does to this day because the service is great.
professional - union1784
I had my Accord serviced here and was impressed with the whole staff. Mike Owen made me feel important. My vehicle was done quickly. Mark
salesmanship - annoyed
A particular salesman who appears to sometimes I think drink can be a little bit more courteous to his customers be a little bit more aware of his place as a Salesman helping a customer because at the end of the day no one is giving anyone anything for free we are paying for their services and in exchange for a vehicle that you paid for the next several years so I think courtesy should be a big plus answer maybe management should have a inservice on presentation delivery and boundries
Appreciate customer service - honda2010
Thanking Service Mechanic Ralph and service advisor Devon Shelton for showing me outstanding customer service you two are a great asset to Pohanka because of you Im truly a satisfied patron keep up the great work I hope Pohanka recognizes and reward you kindly its everyday great service is rewarded .
Sincerely, Mr Michaelangelo & Helen Harris for Excellent service of my 2010 Honda Crosstour
I had been looking for a reasonably price car for the... - Mihaddaway
I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent.
Bel Air Honda