787 Michigan Used Car Dealers

Ross was an absolute pleasure to work with. - sobrien10

Ross was an absolute pleasure to work with. I feel like Ross truly is in the business to help people and is a very genuine person. Thank you Ross and Graff.

I had several bad experiences over the last several days - Jim B.

I had several bad experiences over the last several days looking at used cars. When I arrived, both vehicles had damage. I contacted Ralph and told him exactly what I wanted to see. He took a nice video and told me exactly where there were dents and dings National, where the other two dealerships did not. I purchased the vehicle the next day. Thanks Ralph! You did a great job.

Jess Moon is the best! - renee.laesser

Jess Moon is the best! She really went the extra mile to get me into my Ford Escape Titanium!

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

John was amazing. - tracy k

John was amazing. He went out of his way to help me and during the busy holiday season. He was kind, friendly, knowledgeable, and a pleasure to work with.

Andrew was amazing to work with and got us in the car we - bruceandkelly

Andrew was amazing to work with and got us in the car we wanted at a reasonable price. Thanks!

What an amazing lady! - Kg

What an amazing lady!! She help my grandson with his new to him first truck purchase. He needed his ss card and couldn't find it. She held the vehicle for 3 weeks for the document to come - unheard of, no other sales person would have done that for him. This whole deal was a positive, educational experience for him because of her kind, caring positive attitude. We are so grateful for her. Thank you Lisa Downie ❤️

Always a great experience at this dealership. - Kimberly

Always a great experience at this dealership. Sales rep is Kevin Yencer who does a great job with explanation, follow up and customer service. Great experience. Also Joe D the GM is wonderful, personable and excellent customer service. Highly recommend. Thank you !!!!

Carrie was great! - trentschmitz25

Carrie was great! Made the car buying process super easy. Explained everything and was very transparent throughout the process.

Great dealership ! - dland26

Great dealership ! Everyone friendly and always helpful. I always go home completely satisfied with visit!

Gannon and Wynter made buying a used car fast and - Nicole

Gannon and Wynter made buying a used car fast and effortless. The entire team was friendly and helpful!

Josh made everything easy from start to finish! - sandywisniewski1

Josh made everything easy from start to finish! This is my first and definitely will not be my last Subaru!

Excellent service, everyone seen to it that our car was - kdesbrough1846

Excellent service, everyone seen to it that our car was fixed fast. We even got a loaner

Everyone is very efficient, friendly and helpful. - tjcraycraft

Everyone is very efficient, friendly and helpful. They're never pushy about doing extra services.

Everyone was helpful and professional and the cars are - lucyloufour

Everyone was helpful and professional and the cars are great. I couldn't be more pleased. They've followed up well too.

Zach was a pleasure to work with. - crystalnhill4

Zach was a pleasure to work with. He was very friendly smiled the entire time. He explained everything throughly. I really appreciate the time he spent answering my questions. Thank you

It was an easy process up until I got there in person it - Cecilia

It was an easy process up until I got there in person it was easy talking to Adam through text message and he was able to get the exact Jeep I wanted 2025 Grand Jeep Cherokee Black edition with the panoramic roof it took a little bit longer when I got there than I expected but overall the entire process was very easy

Easy to do business with. - w.h.roberts

Easy to do business with. Lauren was great and attentive. Appreciated the staff going over each feature of the vehicle!

My salesman Chris was awesome. - Cierra Smith

My salesman Chris was awesome. He was very patient and knowledgeable. He walked me through all of my options and made sure I got the best deal possible.

Honest and informative, helped me through a repair on a - MJV5757

Honest and informative, helped me through a repair on a new vehicle that has had many repairs already for the same issue, many of them were done at a different dealership.

I love how the agents worked with the customers. - Yeriash

I love how the agents worked with the customers. Tney are very respectful and professionals.

Brianna Mabelitini provided an exceptional car-buying - Erica S.

Brianna Mabelitini provided an exceptional car-buying experience that truly exceeded my expectations. After months of diligently searching online for the perfect vehicle, I found the 2023 Opulent Blue Cadillac XT6, and Brianna made the transition from browsing to ownership seamless, quick, and remarkably stress-free. From the moment I arrived at the dealership, Brianna’s expertise and professionalism were evident. She took the time to thoroughly explain every feature of the XT6, ensuring I was well-versed in its advanced technology, luxurious amenities, and impressive performance capabilities. Her smart, friendly demeanor instantly put me at ease, fostering trust and making the financing process not only smooth but genuinely enjoyable. Brianna handled all paperwork with efficiency and secured favorable financing terms that worked perfectly for me. What truly set Brianna apart was her commitment to customer satisfaction. Upon inspecting the vehicle, we noticed minor color detailing issues, and without hesitation, she offered to have them corrected and arranged for the vehicle to be delivered to me within a three-hour radius. The delivery was handled by two courteous elderly gentlemen who went above and beyond, even filling up the gas tank before handing over the keys. If that isn’t exemplary customer service, I don’t know what is! Brianna’s professionalism, knowledge, and genuine care for her customers make her a standout. I wholeheartedly recommend her to anyone in the market for a Cadillac—or any vehicle. Thank you, Brianna, for turning my dream car purchase into a reality with such exceptional service!

Great that the wait time has improved, but bubble that - STARKEEPER

Great that the wait time has improved, but bubble that you took off tire rotation with oil change purchase

Andy Green recently helped my son buy his first car on - R2hoog1

Andy Green recently helped my son buy his first car on his own. Andy was extremely helpful and made the process quick and simple, without any unnecessary pressure. I would highly recommend working with Andy for your next vehicle.

Raven was wonderful to work with. - sonjifoster89

Raven was wonderful to work with. Answered all of my questions and concerns. She made us feel so confident.

Great Service. - rosalynbraddock

Great Service. The Staffing is very helpful and Wonderful. Could've been better. Thank You

We were helped by Karyssa, one of the most knowledgeable - Shmarkey88

We were helped by Karyssa, one of the most knowledgeable car people i’ve ever met, She knows her product !! Her follow up , concern and help, awesome !

Dealership was very accommodating and willing to work - Jnickol13

Dealership was very accommodating and willing to work with me, and made the process very smooth and they went the extra mile to make sure I was satisfied.

5. Excellent. That's why I keep coming back. Between the - cindy8938758

5. Excellent. That's why I keep coming back. Between the salesman Andrew and his managers, service, scheduling appointments, and getting everything done in a timely manner--can't beat it. Thanks again!! No words on how friendly everyone is. Just so professional. Keep up the great work!! ????

I leased my new chevy trax in july and came in for my - dennis

I leased my new chevy trax in july and came in for my first free oil change. I am not one for reviews but I have to share my story. I was hesitant on leasing and I always purchasew my cars. scott was very patient with me while I test drove multiple vehicles and he went over my payment options which I liked. where my faith was restored in dealerships was when I sat down with the finance director julia, she took her time answering all of my many questions with a smile and really made me feel comfprtable with my new lease. i knew what to expect at the end and she went over options that i didnt even know were available for a lease. she explained everything with great detail, even I understood what was going on. i really recommend vic canver in fenton. ask for julia and scott!