35 New York Mazda Dealers

Rakib is extremely knowledgeable and informative. - bmont05

Rakib is extremely knowledgeable and informative. What stood out the most was his honesty and professionalism. At no point did I feel pressured into making a decision. Instead, he genuinely wanted to make sure I drove away in a car that was the right fit for me. He was transparent, responsive, and went above and beyond to make the experience smooth from start to finish. If you’re looking for someone who’s trustworthy, personable, and truly cares about his customers, I highly recommend asking for Rakib. Excellent customer service is hard to find these days, and he definitely delivers. I’ll be recommending him to my family and friends without hesitation!

My experience with Victor at Wantagh Mazda was hassle - anthony

My experience with Victor at Wantagh Mazda was hassle free. His professionalism and no pressure approach were welcome and refreshing changes from what I experienced in the past, what I expected this time, and what I received at some other dealers. I was updated on all facets of the car buying process on a timely basis. Victor was willing and able to locate the model, color and options I wanted on my CX5 at another dealer. He graciously picked it up for me at no cost. I am recommending Victor at Wantagh Mazda to my relatives, friends, and neighbors.

Mazda of New Rochelle is fortunate to have Ro on the - GM

Mazda of New Rochelle is fortunate to have Ro on the team! Ro was an absolute pleasure to work with. He was professional, knowledgeable, and took the time to really listen to what I was looking for. At no point did I feel pressured or pushed into making a decision, which made the entire experience much more comfortable. Ro has a calm demeanor and is friendly, welcoming, and genuinely easy to talk to. He was also very accommodating with his schedule, making the process as convenient as possible. I walked away feeling confident and good about my decision, and I truly appreciate the excellent customer service he provided. I would highly recommend working with Ro if you're looking for a great car-buying experience.

Very thorough and professional. - talon13214

Very thorough and professional. Staff made me aware of all issues with my car and I understood everything going on .

Very positive experience purchasing my vehicle and the - ajcatalfamojr

Very positive experience purchasing my vehicle and the preventive maintenance visits since then. I highly recommend

Quick and easy experience. - Jvarughese2000

Quick and easy experience. Helped us get a great deal without any hassle. Would definitely recommend Joe.

I bought a 2022 Mazda CX-5 from Tasca on April 2025. - npinero717

I bought a 2022 Mazda CX-5 from Tasca on April 2025. I came prepared and they were very straight up with me and gave me a good deal. Tyreq was super helpful and committed throughout the whole process Also the follow up maintenance has been amazing. They are professional and the new showroom looks very high end. Christina and team were amazing stewarding the process.

I closed on a 2026 Miata. - Bruce B

I closed on a 2026 Miata. Sales Manager Miguel provided me with a very clean straight forward Out The Door offer. Sales person GREEN,,James GREEN provide the followup paperwork and settlement of Paper work leading to a deposit. Vincent from the finance office closed out the the final documents and tried his best at offing all dealer options. If buying new i strongly recommend the stand alone Oil change service. it is worth the cost of Mazda dealer doing the oil changes during the warranty period and is a better cost/service than any Quick Stop oil change place, for the most part the buying process was Hassle-free. I will not hesitate to recommend those people from Rt9 Mazda of poughkeepsie to my friends and Family.

What started out as a very good experience has turned... - mbr

What started out as a very good experience has turned very sour. I purchased a CPO Mazda from Matt Maclean sight-unseen based on his description of the vehicle. Overall I am happy with purchase and the entire remote purchase process was very easy. I was told that the less than 3 year old car with 17k miles was in perfect condition without any blemishes and was freshly detailed and waxed by their dealership. I purchased the car for asking price, plus I paid for cost to ship it out of state to my home. When the car arrived, it appeared at first glance to be exactly as described but upon closer inspection, the paint was oxidized and scratched from prior car washes and there was mild curb rash on the right rear wheel. I washed the car and could tell that it had not been waxed in a long time. I also found a 6" scratch in the windshield that is directly in the line of sight of the driver. I called the General Manager, Jesse Cicione, and explained my findings and disappointment that the car was not waxed and detailed as promised. I also told him about the curb rash and scratch in the windshield. His response was that his detail department is the best in Rochester and that I could not be telling the truth about the condition of the car. I had my professional detailer evaluate the car and confirmed that it had likely not been waxed for over 1 year and definitely not in the preceding few months. Fortunately he was able to buff/wax the car, remove the scratches and now it looks like new. The scratch in the windshield is improved with buffing but still present. The curb rash will still need repair. I asked Jesse for reimbursement for the work I had done on the car to bring it to the condition that it was supposed to be when I purchased it. He refused and called me a money grabber. I have purchased several cars sight-unseen in the past and have usually been very happy with the process as long as the vehicle was well represented and all questions about condition were answered honestly. I very specifically asked about the cosmetic integrity of the car and asked for a detailed list of blemishes and was told there were none. Had Jesse just agreed to reimburse me for my cost to detail the car, this would have gone from a 2 star experience to a 4-5 star experience. Unfortunately Mazda of West Ridge and its management do not seem to care about their online customers enough to accurately represent their cars and stand by their promises.

Joseph Erato was the best Salesman Ever. - ceci64

Joseph Erato was the best Salesman Ever. I purchased 2 New Mazda CX 30'S within 2 weeks. Joe was professional, knowledgeable, courtesy and easy to work with. That goes for the entire dealership as well.

Excellent experience from start to finish. - kittycatmeow

Excellent experience from start to finish. Not only the best Mazda deals in western NY but also, the best Mazda staff from sales to service to management!

Very professional Great sales and service Nice people - MJD

Very professional Great sales and service Nice people to deal with Highly recommend this dealership

Jessica and Northtown Mazda provided a very good recent - Jpsgroup

Jessica and Northtown Mazda provided a very good recent preventative service to my CX-5 carbon turbo. On work travel from Albany to Buffalo, I was pleasantly surprised they could fit service into my schedule without delay or the excuses encountered at other Mazda dealers. And the work was done exactly as I requested.. Thx!

Great dealer to work with. - Snat

Great dealer to work with. No pressure. Quick to deliver on special order parts for new car.

We love the staff at Empire Mazda! - M.mounce513

We love the staff at Empire Mazda! We worked with James Krulder & he did an exceptional job! We love our Mazda CX-30!

Matt was my salesman. - michelegates29

Matt was my salesman. He was extremely nice and helpful and explained everything I needed to know. He was always happy to answer any questions I had and always answered my phone calls. I never felt rushed or pushed into anything I needed. I will definitely recommend him for any future sales for myself and my family and friends

West Herr delt with our recent experience with a - Tom.murrin1001

West Herr delt with our recent experience with a crankcase oil leak in a professional and efficient way. I’m pleased to be WH customer and expect to have a long-term relationship.

Staff was knowledgeable and service was excellent would - Fevillaraza

Staff was knowledgeable and service was excellent would highly recommend this dealership to friends and co workers

Hamza Shahid, Sales Professional at Smith Haven Mazda , - LBM

Hamza Shahid, Sales Professional at Smith Haven Mazda , is the best sales person I've ever dealt with. He was patient, thorough and helped me from beginning to end with the whole process of buying my car. It was a pleasant and learning experience for me to do business with him.

After my brand new Toyota was total due to faulty brakes - Megansuper

After my brand new Toyota was total due to faulty brakes Mazda made me feel safe with my choice for a new car. Danny was a great salesman and made our process easy and fast would highly recommend.

I had a very positive experience purchasing my Mazda - Haque

I had a very positive experience purchasing my Mazda CX-90 from the Mazda dealer in Valley Stream. My salesperson, Stephen, was excellent — he explained everything clearly, answered all my questions, and never put any pressure on me throughout the process. Mike (Dave), the General Sales Manager, was also very helpful and had all the documents prepared neatly and efficiently, which made the entire transaction smooth and stress-free. Thank you both for your outstanding service. I truly appreciate the professionalism and would highly recommend this dealership to anyone looking to buy a Mazda!

I would highly recommend Steve Aponte at Island Mazda. - akrys2

I would highly recommend Steve Aponte at Island Mazda. He provided me with all the pricing information as requested, without all the typical car dealership nonsense. He even responded to my emails sent to Island Mazda while recovering from serious surgery. Steve made sure that when it was time for me to pick up the car that another salesman would be available to take me through the car and answer all my questions. Picking up the car went smoothly, without issue. Highly recommend, Steve, Nick and Tim at Island Mazda.

Met with Walter Ponce. Smooth, easy transaction. Walter... - Smithholly3

Met with Walter Ponce. Smooth, easy transaction. Walter was friendly, courteous and followed up with all questions. I love my new Atlas! Highly recommend this dealership.

Excellent Customer Service! - Cindy P.

Thank you to Ide Mazda's sales consultant, Cody Lach, for an exceptionally pleasant experience buying my Mazda6 GT! He found the perfect car to suit me that was well within my price range. Cody and and his team, including Ashley Pierce, Financial Service Manager, made the typically arduous car buying process quick and painless. Cannot express enough how much I appreciate the excellent customer service Ide has provided. Great experience! Love my new car! Thanks again!

We took our Mazda 3 here to have it's 60k mile check... - Winoxingmami

We took our Mazda 3 here to have it's 60k mile check done. We knew a few things would raise there attention but a good test of their service is will they see it and tell us. No they did not. No mention of the battery which could use changing and we've been told this by two other sources, and this was not one. One set of rotors need changing as my other set was replaced a year ago, no mention of this. And my kicker, I changed my oil to synthetic about four years ago and most places ask what type of oil since synthetic is becoming much more common. This place didn't and we failed to let them know (yes we admit failure) the mechanic never noticed and we didn't think about until we got home. I had to return after the holiday to have this changed at my expense because they took no fault. About $200+ later And we got a headache, two oil changes and the coolant flushed (supposedly) do not take your car here!!!

I cannot say enough good things about the service - th3m0m

I cannot say enough good things about the service department. They are outstanding, excellent and go above and beyond. My Mazda CX-5 would not come out of park. I am from out of town and needed to get back home for personal reasons. I was able to get an appointment with them in a quick time frame. They took care of me as if I was family to get the parts needed to fix my car in a very short time, which I know is hard to do in this day and age. They kept me informed every step of the way! Hopefully something like this won't happen again, but if it does, I know where I can go for outstanding customer service in servicing my vehicle. Thanks again Dawn, Mike and Christine for your incredible effort in getting me home!

Recently purchased a car! - Ess29

Recently purchased a car! I was assisted by James, outstanding service!! James went above and beyond my expectations and was very good. I will definitely be returning to this location.

Mazda Customer Experience specifically directed me to - fortoga

Mazda Customer Experience specifically directed me to work with service manager Wil Smith to coordinate a Mazda-initiated oil consumption test — a warranty matter. I left three separate voicemail messages on three different occasions. He never called back. Not once. This isn’t a minor inconvenience. A warranty process stalled entirely because a service manager couldn’t return a single call. Eventually, the dealership withdrew from the test altogether with no explanation. If you’re dealing with anything beyond a routine oil change — especially anything warranty-related — know that when it actually matters, this is what you can expect: silence. Mazda corporate confirmed the situation in writing, which tells you everything about how normalized this behavior is at this location. I don’t leave reviews lightly. Three voicemails over multiple occasions with zero response is not an oversight. It’s a pattern.

i have bought a few vehicles from dealerships and this - miata

i have bought a few vehicles from dealerships and this was the best experience I have had at any dealership by far. They worked with me on every part of the purchase and helped me connect my phone with the car. Sonya and Jennifer took care of everything, thank you guys.