563 Oregon SRT Service Centers

My wife drives an Acura. - m.picco

My wife drives an Acura. I drive an older Honda Accord. I was recently invited to bring my non-Acura to Acura of Salem for servicing. We are new to the area and I figured, "why not?' The bottom line? I'm sold! I have never had such great service from a dealership (or anywhere else). Professional. Courteous. Accommodating. Punctual and Affordable. These five words describe my experience with both Kevin and Crystal in the dealership service department. Lastly- as I left, I truly felt they valued me as a customer. I will be back! -Mike P. Dallas, Oregon

I always get great service from this service team. - NIKKI

I always get great service from this service team. They always give me good advice.

Took my auto in for 6 month service. - billj2thestars

Took my auto in for 6 month service. The service department is always professional and courteous. They made recommendations on car to make sure up to date. Thanks!

We go out of our way to go to this specific dealership - Mg

We go out of our way to go to this specific dealership because of their stellar customer service and excellent workmanship. Our last visit Courtney Morrison made it an exceptionally pleasant and smooth visit. She went out of her way to make sure that she addressed our concerns and was so nice about everything that I was impressed.

Our car went in for a service issue that was supposedly - schniderfarms

Our car went in for a service issue that was supposedly fixed before we bought from Tigard. Not trusting Tigard we went to Salem. The service department, our service rep was Aaron, very helpful, honest and loyal to BMW. The only options was to ask for help due to the never ending safety issues with the car we needed to get out of it. James, Brian and Craig were the best to work with. With James being the sales manager and finance manager, while the fiance manger involved in an accident. After the horrible experience with working with buying from Tigard BMW, James stepped up to remedy the car that Tigard should not have sold as road safe. We bought a new X5. They understood what we had been through with dealing with Mr. Higgins at Tigard and how he had tarnished the reputation of BMW. Salem did not have to help us out but they believe in the company they represent and work for. Thank you Salem from the bottom of our heart.

Service was easy to set up. - tsjames1040

Service was easy to set up. Everyone is always friendly and helpful. We appreciated getting us finished up in a quick timeframe.

Best mercedes dealer in and around oregon! - ecarroll86

Best mercedes dealer in and around oregon! Thorough service, friendly faces and everyone is very knowledgeable.

Good communication of how long it will take and how much - sushi.avatars.3p

Good communication of how long it will take and how much it costs. Really nice

Overall great experience. - jkockler

Overall great experience. Scheduled regular maintenance. Was in on time and out quickly with no attempt to sell unnecessary services.

Cheryl and team at Tonkin Chevrolet in Hillsborough did - kcarlson

Cheryl and team at Tonkin Chevrolet in Hillsborough did an excellent job for us. They got my truck in diagnosed off the rack in less than a week with transmission troubles when I went in. They weren’t expecting me, but they got me in anyway. Very happy with my experience would look for a personal vehicle here Knowing how good the service is.

Chris and the service team are wonderful. - amyapp

Chris and the service team are wonderful. Easy to schedule online, offer loaners when needed, friendly, fast, trustworthy and efficient service.

The process was seamless and very professional. - YOUMEANCOFFEE

The process was seamless and very professional. No extra xx, when we said “No thank you” to an additional offering of service or warranty they respected our answer and asked if we had any additional questions. Will buy from them again. Brett and his finance guy are as good as they come.

as always a great experience. - jkhorasani

as always a great experience..kian and abby were great..easy and fast..i would highly recommend this dealership for sales and service..they go above and beyond ..fair pricing and get the job done right..thank you mcloughlin chevy

Javier and the team has always been friendly and honest - ROHAN.RAATH

Javier and the team has always been friendly and honest never been disappointed. But there is something different about the energy in the store and shop in the last few months that makes it a pleasant experience overall.

Robert, service advisor, was friendly and professional. - davisn808

Robert, service advisor, was friendly and professional. Service time was a little longer than anticipated but not an issue. Shout out to the team members in the shop area for their work.

Met representative at the scheduled time and he proceeded - IBATES0

Met representative at the scheduled time and he proceeded to explain the process. Waited inside in a clean, comfortable setting until the car was serviced at which time he explained what had been done and there were no further concerns. I paid my bill and the car was ready in a short time. Very pleased with the service.

Everything went smoothly; my service advisor, Allen, was - AP517

Everything went smoothly; my service advisor, Allen, was great. I booked the appointment online, which was great. The only thing I didn't know was a time estimate on how long it would take (should I wait, should I ask for a loaner, do I need a ride?), but otherwise, it was a super smooth experience.

The service was excellent. - sylviavoorhies

The service was excellent. They gave me a fantastic loaner for several days, that I was not charged for.

Wendel is an amazing service rep, he was kind and went - Tyler

Wendel is an amazing service rep, he was kind and went above and beyond for me. I will be back to Gladstone service because of him.

Excellent service! - susanhaigler

Excellent service! Cody is warm, yet very professional ☺️ I can’t say enough good things about this dealership and the customer service they provide.

They always do a little extra. - DBJCMCCARTY4

They always do a little extra. Cat was super clean when I picked it up.

We hauled my vehicle over to Newberg on Sunday afternoon. - menace72457

We hauled my vehicle over to Newberg on Sunday afternoon. Let a message on the drop of envelope. I rec'd a phone call early Monday morning from the service dept indicating that they would be pulling my truck in to the service bay that morning. Approx 2 hrs later I rec'd a call letting me know that my truck was ready for pickup. They were quick and thorough in diagnosing the issue. Thank you again Newberg Dodge.

They did do a “mandatory upsell” of a car perk that I - spammish

They did do a “mandatory upsell” of a car perk that I didn’t want when I bought the car, which I consider to be an unethical practice, but other than that, things have been OK. Interaction with their service department has been good so far. Salespeople have been friendly and knowledgeable.

The service department workers are very helpful and - JACKSRINEHART

The service department workers are very helpful and friendly. I appreciate the time they take to explain things to me.

They did a great job. - michaelhoover@rocketmail.com

They did a great job. It was warranty work for an after market warranty I bought.

Bella are very quick and helpful. - supreesmith

Bella are very quick and helpful. Friendly Will recommend Bella to my friends for services at MB portland.

I appreciated how responsive they were with my vehicle. - karl

I appreciated how responsive they were with my vehicle. Roadside assistance towed my Malibu to the shop. The part was covered under warranty. I had my car back and running in two days. I couldn't ask for better service!

The staff are always professional and polite. - NONE25

The staff are always professional and polite. The waiting area is comfortable and accommodating. Will return

Jose in the service department was knowledgeable, fast - Jfconyers

Jose in the service department was knowledgeable, fast and accurate! The service was great! The price was good and the receipt giver was excellent also. They would not take any tips.

My 2020 Ram 2500 had an exhaust system failure where the - Greg

My 2020 Ram 2500 had an exhaust system failure where the system failed to regenerate and continuing to drive it was not an option. The truck was dropped off just before closing on Tuesday night. I got a call mid afternoon mid Wednesday saying it was ready to go. Thankfully it was under warranty and many parts were replaced. ⭐️⭐️⭐️⭐️⭐️ to Trevis, the service manager, his crew and the parts department. I did not expect it back this fast but most thankful that it is. Thanks to all those who had a hand in getting my truck back on the road