1,345 Virginia CODA Service Centers

Here’s a professional and constructive way to word your - ninalee16

Here’s a professional and constructive way to word your review: --- **Review:** Overall, I had a good experience — the rental process was smooth and the cleanliness of the facility was excellent. However, I believe the customer service could use some improvement. It would be helpful if staff took a little more time to clearly explain what the service includes, especially for first-time customers who may not be familiar with how everything works. Additionally, acknowledging customers as they enter the building would go a long way in making people feel welcomed and more at ease. A small gesture like a greeting or offering guidance can really enhance the overall experience. With some attention to these details, the service would truly match the quality of the rental and facility.

Shayne communicated excellent throughout my experience - johnlepore77

Shayne communicated excellent throughout my experience having my truck serviced. Exceptional customer service displayed by Shayne

Service is just about always as expected. - JD

Service is just about always as expected. I wish this time had been possible to accomplish in one day but I understand.

Bowditch keeps me informed of upcoming services so that I - NUCHINA43

Bowditch keeps me informed of upcoming services so that I can handle the issues when needed.

The purchase process was easy. - jcappelli0

The purchase process was easy. I hadn't purchased a new vehicle in 20 years. The sales rep was very informative and helpful. The vehicle I ended up buying was on the lot and ready for a quick delivery.

Tommy always provides the highest professional diagnosis - LRKAO

Tommy always provides the highest professional diagnosis and service for my Range Rover Sports. I trust and respect his help.

Straight forward service with clear pricing and a quick - ari8

Straight forward service with clear pricing and a quick turn around. No up sells and free coffee.

They were good ay what they do but I didn't notice the - Sherrye

They were good ay what they do but I didn't notice the car inspection was rejected til days later. Ok has to go back angway. He missed telliing me. . Young guy. Cleaned is better st overall mgmt than this kid could be but he's going back over from jeep I heard to help them. Thats a hood thing.

I have been going to this dealership for fifteen years. - DALLASSTARSANDPATFAN

I have been going to this dealership for fifteen years. I have never had a problem.

The works complete on time. - nellyac1

The works complete on time. They also checks for other important issues and recommendations are also done

Great service, the staff was polite and informative. - andicha

Great service, the staff was polite and informative. The staff kept me informed on how things were going and the approximate time my vehicle would be ready.

Fixed it right the first time happy to have my F250 back - PATTON2

Fixed it right the first time happy to have my F250 back and ready to be used

Excellent, knowledgeable, friendly staff. - Bick

Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.

We are always pleased with the service and convenience - Chris

We are always pleased with the service and convenience there. We have full work schedules all week long, so having Saturday service hours is priceless to us! Thank you for all you do for us!

The service write and mechanic were professional and - Tony

The service write and mechanic were professional and polite during my visit. I would recommend this service department to others.

Very prompt and helpful. - ytingram

Very prompt and helpful. I will continue to get my vehicle serviced at this location.

Fast service oil change in and out in 30 minutes. - TAMELA1201

Fast service oil change in and out in 30 minutes. Was very happy with the service.

Jermaine was a great at getting my vehicle serviced and - CWILDCAT2003

Jermaine was a great at getting my vehicle serviced and keeping me up to date on progress!

AJ continues to demonstrate a very positive and - Pittmanm

AJ continues to demonstrate a very positive and professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a part needs to be replaced or repaired. He presents me the opportunity to review the invoice and ask questions before finalizing the payment - one of the reasons he’s earned my trust. Again - I can give “10 stars” and more to AJ’s work ethics.

I had a service appointment with James. - Rw

I had a service appointment with James. He was busy with another customer when I arrived so another service tech greeted me and checked me in until James was available. James was thorough, professional, and ensured my service was handled as timely as possible since I had decided to wait for the vehicle. The car was returned to me cleaned inside and out.

The service reps care about the customer and work hard to - MJLOGAR90

The service reps care about the customer and work hard to keep them informed in a timely manner. My rep visually showed me an issue with my vehicle, and the tech took care to fix it right the first time. My expectations were exceeded.

Went in for state inspection appointment. - MEACHAM12

Went in for state inspection appointment. Out in less than hour. I was very pleased with service.

The young lady at your 1st desk was cordial, helpful and - Carlos Pardo

The young lady at your 1st desk was cordial, helpful and kind. She greeted me with a smile and made me feel welcomed. I’ll be back only if she takes care of me.

Parts & Service were amazing! - marcviola

Parts & Service were amazing! Superior customer care & attention. Special shouts out to Eric in Parts Dept. & Fritz in Service Dept. Thanks guys for the assistance!

Went outside the box and the dealership to satisfy my - Visions4windows

Went outside the box and the dealership to satisfy my needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. Looking forward to bringing my vehicle back for servicing in the future.

They are well respected people. - flmzora

They are well respected people. Everything done on time, and they explained what they done.

It's so easy to make a schedule online. - yiruxiao.guoxian

It's so easy to make a schedule online. The whole servvice went through very good with excellent communications!

Mo is very knowledgeable and efficient. - sassyme394

Mo is very knowledgeable and efficient. Thank you Mohammed and Nissan of Richmond. Great experience overall.

I really appreciate good service And they did as they - hharris6

I really appreciate good service And they did as they promised, thanks, great There're also friendly

Service adviser was very knowledgeable and friendly this - cddr

Service adviser was very knowledgeable and friendly this isthe second time i have had service here