972 Virginia Used Car Service Centers
Friendly and professional staff. - jennings80
Friendly and professional staff. I've been a long time customer and have always been satisfied with the staff.
Top Reviewed Service Specialists At This Dealership
Service Advisor
I needed my 2004 Jeep inspected as my decal had ran out. - WilmaJean
I needed my 2004 Jeep inspected as my decal had ran out. I had the best experience. Everyone I came in contact with were helpful and kind.The Parts Manager Sean Heffron was was encouraging and I intend to go back again. Mary Ellen the Cashier was great.
Ive use their service department for over a decade to - Happy Mathews Lexus owner
Ive use their service department for over a decade to keep my Lexus running. Its like a dealer quality mom and pop operation to me. Reasonably priced, excellent work and Holly and the reservation crew are easy to communicate with, flexible and answer their phones.
Friendly, prompt and concise service. - jrtirrell
Friendly, prompt and concise service. My appointment to have my Va State inspection was scheduled for 11:30am, I arrived at 11:00 am and they took my car straight in and returned it to me by 11:30.
Excellent service. - hsrussell
Excellent service.clean service center. Friendly associates. Service performed in the time stated. Car was clean after service.
Master Certified Lexus Service Manager
Always so efficient and punctual! - ecbake
Always so efficient and punctual! Comfortable waiting room. Always a positive experience. Had to get a courtesy ride which was much appreciated.
Assistant Service Manager
I had a great experience with the service department. - SC703
I had a great experience with the service department. I have a 20-year-old Toyota Highlander that was purchased new at Alexandria Toyota. It was getting to be time for the timing belt service. I initially consulted with Jenny Kirby on the service in June. She gave me her card and said, "call me directly when you want to bring it in and I will make sure the parts are here". I didn't make the call until August. Jenny checked and the parts were on the shelf. I dropped the car off the following week. Jenny got me a nice rental to use, and my car was finished a few hours later. Thanks Jenny and the Technician for the attention to detail on a comprehensive service.
My sincerest thanks and appreciation to Logan and the - Ryanjs430
My sincerest thanks and appreciation to Logan and the service department for accommodating an emergency repair. My family and I were on our way back to NJ and towing our camper when the vacuum assist for the brakes failed on our Sierra. By the grace of God we safely made it to their dealership and Logan got the truck diagnosed and repaired within a few hours while my family and I waited in our camper at the back of their lot. Thank you again for all your help and assistance!
They do excellent work. - richards7
They do excellent work. I am pleased with Marlow Ford. The pickup and delivery is great.
Friendly, professional and kept me informed of the work - KYMBA0523
Friendly, professional and kept me informed of the work needed on my car and advised of what will be needed at my next service appointment
Service Manager
Professional , personal care and service. - hwrandall
Professional , personal care and service. Timely .Done with courtesy, and skill in a pleasant atmosphere
I recently had chance to use the service dept. - Okiwen
I recently had chance to use the service dept. for recall work. Very well done as far as I can tell. Thank you.
Work done correctly and excellent customer service. - Zinc
Work done correctly and excellent customer service. Good experience will bring me back for all my service needs.
This is the first time I have had a great experience with - JMILTY1
This is the first time I have had a great experience with the service department. ??she made it easy.
ASM
The service dept. - CJNNVA
The service dept. was was professional. Check in was easy. Communication was good and advised me of recalls which were taken care of that day.
Service Technician
Parts Advisor
Services were performed in a timely fashion. - Wagon12lt
Services were performed in a timely fashion. Everything was checked and I was kept informed of the progress
Parts Associate
Good service all the way round, efficient, - LINLYONS05
Good service all the way round, efficient, informative,helpful and courteous. Everyone makes it a place you want to come again.
Service Writer
In and out in no time service person friendly to the - jamswash
In and out in no time service person friendly to the point Have a great day
It was nice easy experience with nice workers and staff. - nick32496
It was nice easy experience with nice workers and staff. Had me in and out!
Service Director
Quick, efficient, and so far proving to be very honest. - ricky.cole
Quick, efficient, and so far proving to be very honest. Friendly staffing. Pleasant experience. Thanks!
Service Advisor/Sales Consultant/Certified Technology Expert
The service manager Scott was professional, courteous, - Rod H
The service manager Scott was professional, courteous, and kept me up to date on my vehicle.
Service Advisor mbrown@criswellauto.com
Service Director sharne@criswellauto.com
Service Advisor kmiddleton@criswellauto.com
Extremely pleased with the customer service and the work - Gunnydiaz1
Extremely pleased with the customer service and the work that was done i will definitely come back in the future for any Land Rover needs.
Master Certified Service Advisor
The service I received on Monday, August 18, 2025, was - nmason6
The service I received on Monday, August 18, 2025, was truly exceptional. I want to especially recognize Ricardo for his outstanding professionalism and integrity. His honest and transparent approach to explaining both required and recommended services was incredibly refreshing. It's rare to find someone so trustworthy and dedicated — Ricardo is a true asset to your team.
Sergey and Brian always make sure my car is taken care of - 987.2Guy
Sergey and Brian always make sure my car is taken care of in the manor expected of such a high caliber brand. I travel from Old Town Fredericksburg to have all 3 of my Porsches serviced by Tray & Sergey. They also cover each other if one is out or off.
I had my tire fixed at Safford Kia under warranty, and - Carla R
I had my tire fixed at Safford Kia under warranty, and they were very professional and courteous and even washed my car!
Service
They took my car quick he was nice and friendly and the - amegg03
They took my car quick he was nice and friendly and the job was done in know time. The service lady was nice and friendly very professional well done
Subaru Service Writer
Nissan Service
Nissan Service Writer
Shane was fantastic and was very prompt answering all - nullalgo.io
Shane was fantastic and was very prompt answering all questions and letting me know when my vehicle would be ready
Excellent, knowledgeable, friendly staff. - Bick
Excellent, knowledgeable, friendly staff. On schedule and reasonable cost. They treat customers like they would like to be treated. Highly recommdnd.
I was interested in selling a vehicle. - Bryan
I was interested in selling a vehicle. I filled out the information online and was made an offer. I stopped by the dealer and in 30 minutes the transaction always complete. They even gave me a ride home. I highly recommend Lisa and Bowditch Ford.
I was out of town from michigan when I had a problem. - ekchance61
I was out of town from michigan when I had a problem. They worked diligently to get me back on the road and on my way home.
Service Advisor bgarrett@criswellauto.com