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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
May 08, 2025
Alex was my service advisor and everything went smoothly. He also twice said once last year helped me with 2 horrific tire situations which he got taken care of both times immediately and made a bad situatio He also twice said once last year helped me with 2 horrific tire situations which he got taken care of both times immediately and made a bad situation wonderful!!⭐️⭐️⭐️⭐️⭐️ More
by Chrissylindner
Employees Worked With
May 08, 2025
⭐️⭐️⭐️⭐️⭐️ – Shoutout to Casey! Amazing experience at Mercedes-Benz of Annapolis! Huge shoutout to Casey for going above and beyond he stayed late, knowledgeable, patient, explaine Amazing experience at Mercedes-Benz of Annapolis! Huge shoutout to Casey for going above and beyond he stayed late, knowledgeable, patient, explained everything clearly, and made sure I was completely satisfied. Allen in finance and Asher the manager were also fantastic. The entire team provided top-notch service. I look forward to working with them again. I highly recommend this dealership and especially Casey! Thank you More
by mrs.c
May 01, 2025
Wayne was phenomenal to work with. I appreciate his experience, knowledge, patience, and access accessibility. Very prompt with follow up correspondence and very accommodating. I loo I appreciate his experience, knowledge, patience, and access accessibility. Very prompt with follow up correspondence and very accommodating. I look forward to working with him again in the future More
by lllawren31
April 19, 2025
Mia worked tirelessly to find me the perfect car! Great communication and Service! Even after I purchased she followed up with me to make sure I was happy! Great communication and Service! Even after I purchased she followed up with me to make sure I was happy! More
by sarahgarza
April 17, 2025
Arnita was very friendly and professional, she took her time to guide me about the functions of my car. She was extra patient. I had a great experience. Thank you. time to guide me about the functions of my car. She was extra patient. I had a great experience. Thank you. More
by Opeyemiaagbanigo
April 02, 2025
Mia is the best. Was extremely helpful and really exemplifies the quality of service that one would expect from a Mercedes dealer. Furthermore everyone at the deale Was extremely helpful and really exemplifies the quality of service that one would expect from a Mercedes dealer. Furthermore everyone at the dealership was exceptionally nice! More
by Bobby M
March 25, 2025
Best and smoothest deal ever! Mia was always able to communicate when needed, kept all details transparent and her charisma is unmatched! ⭐️⭐️⭐️⭐️⭐️ Mia was always able to communicate when needed, kept all details transparent and her charisma is unmatched! ⭐️⭐️⭐️⭐️⭐️ More
by Christopher Louis
March 25, 2025
Arellano was great. However, it was disappointing not to have the charger for the car which will not be available until Tuesday or Wednesday. There are no superchargers However, it was disappointing not to have the charger for the car which will not be available until Tuesday or Wednesday. There are no superchargers near my location which has caused me to leave the car parked in my garage until we can get the charger. More
by sharondcamper
March 24, 2025
Highly professional from top to bottom. My second interaction with them and they keep getting better. Mia handled my purchase of a car with more bells and whistles than I could count—and My second interaction with them and they keep getting better. Mia handled my purchase of a car with more bells and whistles than I could count—and she quickly and easily explained them all. No high pressure, no ‘what does it take for you to buy the car today’ xx. Very pelased! More
by Mlmarvin62
Employees Worked With
March 22, 2025
What an amazing experience! Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incred Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incredibly personable! She went out of her way to answer all of our questions and was more than patient through the buying and decision-making process. I am over the moon with our new vehicle! More
by sallyanddonnie
