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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,358 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,358 reviews

October 24, 2018

Loving my new ride! One day I took my 2005 ML 350 into Mercedes-Benz Hagerstown for maintenance... My ML was a perfectly good car and I was happy with it, but I fell in l More

by bev6660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dena Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're proud to treat you to a 5 star experience from start to finish! Thank you for your wonderful review!

October 23, 2018

Great Service & Experience Immediately made us feel at home and welcomed us like we were family. We loved our experience at the dealership and could not have asked for a better More

by Sweetie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Mills, Michael Lavrenchik
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

It is our goal to provide each customer with a stress-free experience! We appreciate you travelling the distance to allow us to assist you!

October 22, 2018

Always a great experience! Younger Mercedes is a great place to buy a car. The staff there have a way of making you feel like family. Easy and quick service. More

by Dianne Hagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

It's our pleasure to treat you to a quick and efficient service visit! Thank you for your 5 star rating.

October 19, 2018

car purchase everything went smoothly, really nice staff at dealership,everyone very polite and always helpful. Kyle Swanson was excellent to deal with and would b More

by blue venom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Swanson.Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for sharing your excellent experience with Kyle! We value your business and feedback!

October 18, 2018

My salesman, Barry London is a true professional. I have bought three Mercedes from this dealership. They always gave me a great price. My salesman, Barry London is a true professional. He always trea More

by Billybobbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

It's our pleasure to provide you with a 5 star experience time and time again! We appreciate your business and recommendation.

October 18, 2018

Awesome experience I couldn’t have been treated nicer... Barry London is top notch and Tony in finance are an asset to Mercedes. I love my new Mercedes. More

by Cjhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We are proud to go above and beyond your expectations! Thank you for your business & 5 star rating!

October 18, 2018

Cadillac Like the car I brought and the experience at the dealership. The dealership was helpful friendly and explained everything clearly. They took the time More

by jque356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're thrilled to hear that you're enjoying your vehicle! Thank you for your business!

October 09, 2018

Stress Free Experience Professional, courteous, and extremely helpful team. All details of the process were covered thoroughly. The facility met expectations and they made More

by Jacquee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hampton, Michael Lavrenchik, Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We're proud to treat you to the 5 star experience you deserve. Thank you for your kind feedback!

October 08, 2018

Another great day With this being the purchase of my 11th car from this dealership, I am truly amazed at the continual high level of attention and caring that the whole More

by KEEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Adam Himmelwright, Tony Mills
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

We can't thank you enough for your loyalty over the years! We look forward to assisting you again in the years to come.

October 05, 2018

Great experience Salesman was very knowledgeable and helpful without any unwanted pressure and the price initially offered was very fair and avoided any potential unpl More

by Mshep38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown for your buying experience! We look forward to seeing you again.

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