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DeNooyer Chevrolet
Colonie , NY
7,182 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7,182 reviews
January 19, 2019
Service Matt stayed late to help me, thanks! I always have a good experience at denooyer. Everything is working fine. Was in for oil change, ti Matt stayed late to help me, thanks! I always have a good experience at denooyer. Everything is working fine. Was in for oil change, tire rotation and battery. More
by Karen
Verified CustomerEmployees Worked With
Matt Ross
Helpful January 19, 2019
Good service -Long wait Two hours and 5 minutes for an oil change and tire rotation - that’s with an appointment. Seems too long to me because this is very basic service for Two hours and 5 minutes for an oil change and tire rotation - that’s with an appointment. Seems too long to me because this is very basic service for which I made an appointment. More
by JC
Employees Worked With
January 19, 2019
Could be better I had an 11am appointment on 1/19/19 For service. When I arrived, no one ever wants to help. No one ever looks up the their computer to great you, th I had an 11am appointment on 1/19/19 For service. When I arrived, no one ever wants to help. No one ever looks up the their computer to great you, they told me I didn’t have an appointment. So I showed Donald my confirmation email. He apologized and asked if I could come back at 1pm. No one was available to drive me home so I could drop my car off. So even though I drove from Clifton park with my 2 year old son, I decided to go back for 1pm since I was a little over due for an oil change anyway. After my service was done Donald have me a discount, which was appreciated but i definitely think customer service training is in need for the people checking you in and I’m not happy I had to make two trips from Clifton park when I had a scheduled appointment. More
by jolenejohns
Employees Worked With
Donald Strand
January 18, 2019
outstanding , no hassle lease. Great staff and service, Heath Murphy and Joel DeNooyer treat me with respect and there is never a hassle .Great pricing too!!! Love my Chevy Silverad Great staff and service, Heath Murphy and Joel DeNooyer treat me with respect and there is never a hassle .Great pricing too!!! Love my Chevy Silverado. More
by steph42d
January 18, 2019
Buying a new Chevy Very good and helpful everything went just fine. I got a fair deal I think and I am happy with my new truck so far. Very good and helpful everything went just fine. I got a fair deal I think and I am happy with my new truck so far. More
by rrobert7
January 17, 2019
2019 Silverado First Chevy and probably won't be the last. Thanks for helping me put on my bow tie... awesome truck , hope to be doing business with you guys for yea First Chevy and probably won't be the last. Thanks for helping me put on my bow tie... awesome truck , hope to be doing business with you guys for years to come. More
by PBORNT
January 17, 2019
2nd Oil Change Service exceeded expectations I called the say before to schedule next day service and staff was very accommodating. Arrived early and they got me in before scheduled time! Out be I called the say before to schedule next day service and staff was very accommodating. Arrived early and they got me in before scheduled time! Out before my original appointment. Wow More
by SMCLEM222
January 17, 2019
Had a NYS inspection. It was done in a timely manner. It passed. Left with a new condition that was not there when I went in. To early to know if it has to be addressed. It was done in a timely manner. It passed. Left with a new condition that was not there when I went in. To early to know if it has to be addressed. I now have a message "service stabilizer track" More
by RGERREN
Employees Worked With
January 17, 2019
Great Service! I’ve never had a bad experience at Denooyer. This is especially true with the service department. I dropped my car off the afternoon before my early I’ve never had a bad experience at Denooyer. This is especially true with the service department. I dropped my car off the afternoon before my early morning appointment. I didn’t expect a diagnosis until the next day. To my surprise I received a text and email that evening with a diagnosis and recommended services for my vehicle. I was able to check off what I wanted done and ignore what I didn’t want done. it also showed an estimated cost. I got a call the next morning telling me all the work I authorized was complete. I was able to get the car that afternoon and I was extremely happy with the repairs. I will always use Denooyer because I know the repairs and service are top notch. More
by robert.lindros
January 17, 2019
Annually required New York State inspection I am by no means auto-technical and know nothing about cars except how to drive them . I was so pleased that my car was completed quickly and that, a I am by no means auto-technical and know nothing about cars except how to drive them . I was so pleased that my car was completed quickly and that, apparently, no problems were evident. The gentleman who serviced my car was very pleasant. Please thank him for his courtesy. More
by evae.brown
Employees Worked With
Sorry. I forgot the service tech's name, however he was pleasant.
